O'Reilly Auto Parts

**O'Reilly Auto Parts**, located at **16444 Evergreen Rd, Detroit, MI 48219, USA**, is a widely recognized name in the automotive industry, falling under the "Auto Repair Stations" category due to its comprehensive offerings that support vehicle maintenance and repair. They are readily available by phone at **(313) 537-5940** or mobile at **+1 313-537-5940**. This particular location serves as a crucial resource for both professional mechanics and DIY enthusiasts in the Detroit area, providing not just parts but also essential services that aid in vehicle upkeep.

The environment at O'Reilly Auto Parts stores, including the Evergreen Road location, is typically designed for functionality and ease of navigation. You can expect a well-stocked retail space, organized to help customers easily find the parts, tools, and accessories they need for their vehicles. The layout prioritizes accessibility to a vast inventory, from common maintenance items like oil and filters to more specialized components. Beyond the aisles of products, the front counter serves as a hub for customer service, where knowledgeable staff assist with inquiries, process orders, and provide expert advice. The overall ambiance is usually practical and direct, focusing on getting customers the right parts and information quickly. The customer review highlighting "Good location fast service" suggests an efficient and smoothly running operation within the store.

As a leading auto parts store within the "Auto Repair Stations" category, O'Reilly Auto Parts offers an extensive range of products and valuable in-store services. Their primary offering is a vast inventory of **auto parts**, **tools**, and **accessories** for virtually all makes and models of cars, trucks, SUVs, and even powersport vehicles. This includes everything from **batteries, brakes, alternators, radiators, headlights, spark plugs, and filters** to specialized engine components and detailing products. Beyond sales, the Detroit location provides several complimentary and paid services designed to assist customers with their vehicle issues. These include **free battery testing** (in or out of the vehicle) and **free battery charging**, ensuring drivers can diagnose and address battery problems efficiently. They also offer **free Check Engine Light testing** using an O'Reilly VeriScan®, which provides a report of codes and potential fixes. For environmental responsibility, they offer **free used oil and battery recycling**. Conveniently, they provide **free headlight bulb and wiper blade installation** with purchase on many vehicles. For more involved repairs, their **Loaner Tool Program** allows customers to rent specialty tools with a refundable deposit. Additionally, this location is equipped for **drum and rotor resurfacing**, aiding in brake repairs. These services collectively provide significant value, making O'Reilly Auto Parts more than just a retail store, but a practical support center for vehicle owners.

The key features of O'Reilly Auto Parts, particularly as evidenced by customer feedback for the Evergreen Road store, center on **impeccable customer service** and **efficiency**. The review praising "Eddie" highlights the exceptional knowledge and willingness of the staff to go "beyond" expectations. Eddie not only provided assistance over the phone but also helped find, secure, and even assist with fixing the purchased part onto the customer's car without hesitation. This level of hands-on support and problem-solving is a significant distinguishing feature, transforming a simple parts purchase into a complete solution for the customer. The phrase "His great customer service skills made fixing my car problem both quick and easy!" perfectly encapsulates this value. The general feedback of "fast service" and "never a problem" reinforces the idea of a well-trained, efficient team that values customer time. O'Reilly Auto Parts also supports both DIY enthusiasts and professional mechanics, offering a wide range of products and services tailored to different levels of automotive expertise. Their emphasis on knowledgeable parts professionals who can guide customers through their repair needs, coupled with valuable free services, truly sets them apart.

O'Reilly Auto Parts consistently provides various promotional opportunities for local users, making car maintenance and repair more accessible and affordable. While specific, temporary promotions for the 16444 Evergreen Rd location might vary, the company generally offers a range of ongoing deals. These include discounts through their **"Current Ad"** and **"Coupons & Promos"** sections, which feature rotating specials on various parts and products. Their **O'Rewards loyalty program** allows customers to earn points on every purchase, with opportunities for bonus points, which can then be redeemed for future discounts. They also often provide **rebates** on specific product purchases. Furthermore, the numerous **free in-store services**—such as battery testing, check engine light diagnostics, wiper blade installation, and headlight bulb installation—can be considered significant promotional offerings, as they save customers money on services that might otherwise incur a diagnostic or labor fee at a traditional repair shop. For those who prefer to shop online, O'Reilly offers conveniences like **"Buy Now, Pay Later"** services (e.g., through Klarna), **Next Day Ship to Home**, and **Free Pick Up In-Store**, enhancing accessibility and convenience. These ongoing initiatives, combined with the excellent customer service experienced by many, build a strong value proposition for O'Reilly Auto Parts in the Detroit community, making it a go-to for automotive needs.