Discount Auto Sales & Repair

Discount Auto Sales & Repair, located at 19215 W McNichols Rd, Detroit, MI 48219, USA, operates as a dual-purpose establishment, providing both used vehicle sales and auto repair services to the local community in Detroit, MI. This combination offers a convenient solution for individuals looking to purchase a pre-owned vehicle and ensure its ongoing maintenance and repair needs are met by a trusted provider. They can be reached by phone at (313) 255-9595 or +1 313-255-9595.

As a combined auto sales and repair station, Discount Auto Sales & Repair offers a distinct set of services and goods for sale:

• Used Vehicle Sales: This is a primary component of their business. They offer a selection of pre-owned vehicles, with customers attesting to the fact that the "Vehicles drove great." This suggests that the dealership puts effort into ensuring the cars they sell are in good working order. While the specific inventory will vary, customers can expect to find a range of makes and models.

• General Auto Repair Services: Beyond sales, they function as an auto repair station, providing essential maintenance and repair services for various vehicles. While the specific list of repair services isn't detailed, a typical auto repair shop would offer:

  • Engine diagnostics and repair

  • Brake services (pads, rotors, calipers)

  • Oil changes and other fluid services

  • Tire services (rotation, balancing, repair, and potentially sales)

  • Suspension and steering repairs

  • Electrical system diagnostics and repair

  • Pre-purchase inspections (a valuable service for customers considering buying a used vehicle, even if not from their own lot).

The environment at Discount Auto Sales & Repair is consistently described as being characterized by "Great people" and "great customer service." This indicates a friendly, approachable, and customer-focused atmosphere. When purchasing a vehicle, a positive and supportive environment can significantly enhance the buying experience, making customers feel comfortable and confident in their decisions. For repair services, good customer service often translates to clear communication about vehicle issues, repair processes, and pricing. The sentiment of being "very pleased" suggests that the services rendered, whether sales or repair, meet or exceed customer expectations, leading to a satisfying overall experience. The dual nature of the business means that customers might experience a cohesive environment that bridges both the sales and service aspects, potentially creating a one-stop-shop feel.

Discount Auto Sales & Repair distinguishes itself through several key features:

• Combined Sales and Repair Model: The integration of vehicle sales with repair services is a significant feature. This can offer continuity of service for customers who purchase a car from them, as they already have a trusted place for future maintenance. It also means the staff likely has a deeper understanding of the vehicles they sell, as they are also responsible for their upkeep.

• Excellent Customer Service: This is a recurring theme in the reviews. The "great people" and "great customer service" imply that the staff is attentive, helpful, and goes above and beyond to ensure customer satisfaction during both the vehicle purchase and subsequent repair needs.

• Quality Vehicles for Sale: Customers explicitly state that the "Vehicles drove great," suggesting that the cars sold are well-maintained and reliable upon purchase. This is crucial for a used car dealership, as trust in vehicle quality is paramount.

• Service "Done Right at a Good Price": This feedback highlights two critical aspects of their repair services: competence and affordability. Customers value repairs that are performed correctly the first time and at a reasonable cost, which Discount Auto Sales & Repair appears to deliver. This is a strong indicator of value for money.

• Customer Loyalty and Referrals: The fact that a customer has "purchased a couple Vehicles from them" and "Will definitely be back!!" speaks volumes about their ability to foster repeat business. Such loyalty often stems from consistently positive experiences, indicating that customers feel they are treated fairly and receive reliable service. The strong recommendation from customers to others ("Will definitely be back!!") further validates their positive reputation.

Regarding promotional information, explicit details are not provided in the given customer reviews. However, businesses like Discount Auto Sales & Repair often leverage their core strengths as a form of ongoing promotion. Based on the customer feedback and the nature of the business, potential implicit or direct promotional aspects might include:

• "Discount" in the Name: The name "Discount Auto Sales & Repair" itself serves as a promotional statement, indicating an intention to offer competitive pricing on both vehicle sales and repair services. This suggests they aim to provide affordable options for their clientele.

• Value-Driven Pricing: The "good price" for service mentioned in a review implies that they consistently offer fair and attractive rates for their repairs, making affordability a key selling point.

• Quality Assurance on Used Vehicles: While not a discount in the traditional sense, providing used vehicles that "drove great" is a significant value proposition. This reduces the risk for buyers and promotes confidence in their purchase, acting as a powerful incentive.

• Customer Retention Focus: Their ability to generate repeat business and positive referrals means their customer service and reliable work act as their best ongoing promotion, attracting new clients through word-of-mouth.

• Potential for Package Deals: As a combined sales and repair shop, they might offer introductory service discounts for vehicles purchased from their lot, or perhaps bundled deals for multiple maintenance services. However, this is speculative without direct information.

For the most accurate and current information on available vehicles, specific repair pricing, or any ongoing promotions, local users are advised to contact Discount Auto Sales & Repair directly via phone or visit their location. Their praised customer service team would be best equipped to provide detailed insights into their offerings.

In conclusion, Discount Auto Sales & Repair in Detroit, MI, serves as a dual-faceted automotive business that excels in providing both reliable used vehicles and quality repair services. Their strong commitment to "great customer service," coupled with fair pricing and dependable vehicles, has earned them a loyal customer base and positive word-of-mouth referrals. For residents seeking a trustworthy place to buy a pre-owned car or get their current vehicle serviced efficiently and affordably, Discount Auto Sales & Repair presents itself as a highly recommended option.