O'Reilly Auto Parts

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(187 reviews)

Auto Repair StationsIndianaFulton CountyRochesterMain Street

Fulton County . Indiana

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  • +1 574-223-2235
  • locations.oreillyauto.com
  • 1514 Main St, Rochester, IN 46975, USA

Operating Hours

Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM

O'Reilly Auto Parts Introduce

While categorized under "Auto Repair Stations," O'Reilly Auto Parts primarily serves as a comprehensive retailer of automotive parts, tools, and accessories. It's a critical resource for both professional mechanics and the vast community of do-it-yourself (DIY) vehicle owners, enabling them to perform their own repairs and maintenance. O'Reilly Auto Parts distinguishes itself by offering not just products, but also a range of helpful in-store services designed to support automotive projects. This detailed introduction will cover the typical store environment, the extensive goods and services available, key features that benefit customers, and the various promotional opportunities provided by O'Reilly Auto Parts.

Environment and Customer Experience

Upon entering an O'Reilly Auto Parts store, customers typically encounter a well-organized and brightly lit retail space. The shelves are neatly stocked with a vast array of automotive parts, from common maintenance items like oil filters and wiper blades to more specialized components such as alternators, brake kits, and engine sensors. The aisles are usually clearly labeled, making it relatively easy to navigate and locate specific products. The overall atmosphere is focused on functionality and customer assistance.

A key aspect of the O'Reilly Auto Parts environment is the presence of "Professional Parts People" – their store team members. These individuals are generally trained to assist customers in identifying the correct parts for their specific vehicle make and model, answer technical questions, and provide advice on common automotive problems. While not a repair shop with service bays, the interaction at the counter is akin to receiving preliminary diagnostic help and guidance for repairs. Many stores also feature a counter specifically for professional customers, streamlining service for garages and repair shops. The stores are often located for easy access within communities, providing convenient access for quick part pickups.

Extensive Goods and Supporting Services

O'Reilly Auto Parts offers an incredibly comprehensive inventory of goods, catering to virtually every system of a vehicle. This includes, but is not limited to:

  • **Maintenance Parts:** A wide selection of **motor oils** (conventional, synthetic, blends), **oil filters, air filters, cabin air filters, fuel filters**, and various **fluids** (antifreeze, transmission fluid, power steering fluid, brake fluid).
  • **Brake System Components:** A full range of **brake pads, rotors, calipers, brake lines**, and related hardware.
  • **Engine Parts:** From **spark plugs, ignition coils, and belts & hoses** to more complex items like **water pumps, alternators, starters**, and even **remanufactured engines or transmissions**.
  • **Suspension & Steering:** Components like **shocks, struts, control arms, tie rods, and ball joints**.
  • **Electrical & Lighting:** **Batteries** for various vehicle types (cars, trucks, powersport, marine), **headlight bulbs, tail lights, fuses**, and electrical connectors.
  • **Tools & Equipment:** A diverse selection for DIYers and pros, including **hand tools, power tools, diagnostic scan tools, jacks, jack stands, and specialty automotive tools**.
  • **Auto Accessories:** Car care products (waxes, cleaners), floor mats, seat covers, towing accessories, and performance parts.

Beyond the vast product selection, O'Reilly Auto Parts provides several valuable **in-store services** that directly support customers in their auto repair endeavors. These services, often free of charge, effectively position O'Reilly as a crucial resource within the "Auto Repair Stations" category for those performing their own work:

  • **Battery Testing & Charging:** Free testing of car, truck, SUV, commercial, and powersport batteries. They can also charge batteries in-store if needed.
  • **Check Engine Light Code Reading:** Using their O'Reilly VeriScan® tool, parts professionals can scan and read check engine light codes for free, providing a report of codes and potential fixes. This helps customers diagnose problems before purchasing parts.
  • **Used Oil & Battery Recycling:** They offer free recycling of used motor oil, transmission fluid, gear oil, oil filters, and various types of used batteries, promoting responsible waste disposal.
  • **Wiper Blade Installation:** Free installation of newly purchased wiper blades on many vehicles.
  • **Headlight/Tail Light Bulb Installation:** Free installation of exterior bulbs with purchase on many vehicles (availability may vary).
  • **Loaner Tool Program:** A highly popular program where customers can rent specialized tools for specific diagnostics and repairs with a refundable deposit, eliminating the need to purchase expensive tools for a one-time job.
  • **Brake Drum & Rotor Resurfacing:** Many locations offer in-store resurfacing services for brake drums and rotors, providing a cost-effective option for brake repair.

Key Features and Customer Value

O'Reilly Auto Parts distinguishes itself through several key features that enhance its value proposition to local users:

  • **Extensive Inventory & Accessibility:** With a vast network of stores and a broad product range, customers can typically find the parts they need readily available, minimizing downtime.
  • **Knowledgeable Staff:** The emphasis on "Professional Parts People" means customers can receive educated advice, help with part selection, and guidance on basic repair procedures.
  • **DIY Support Services:** The array of free testing, recycling, and installation services, coupled with the loaner tool program, significantly empowers DIY mechanics to tackle repairs they might otherwise outsource.
  • **Online Integration:** Customers can check store inventory online, order parts for in-store pickup (often within minutes), or opt for various shipping options, including next-day home shipping or same-day delivery powered by services like DoorDash in select areas.
  • **VIN Lookup Tool:** An online tool allows customers to input their VIN to ensure they are selecting the precise parts for their specific vehicle, reducing errors and returns.
  • **O'Rewards Loyalty Program:** This program allows customers to earn points on purchases, which can be redeemed for discounts on future orders, fostering customer loyalty.

These features collectively make O'Reilly Auto Parts a comprehensive hub for automotive maintenance and repair, especially for those who prefer to or need to work on their vehicles themselves.

Promotional Information and Savings

O'Reilly Auto Parts consistently offers a variety of **promotions, coupons, and rebates** to provide savings to its customers. These are frequently updated and can be found through multiple channels:

  • **Weekly Ads/Current Sales:** Regular flyers and online ads highlight discounted items across various product categories, from oil change essentials to brake components.
  • **Online Promotions & Promo Codes:** Exclusive online discounts are often available, sometimes requiring a specific code at checkout for online orders.
  • **In-Store Coupons:** Physical coupons are sometimes distributed or available in-store for specific product discounts.
  • **Rebate Center:** O'Reilly features an online rebate center where customers can find and claim rebates on qualifying purchases of specific brands or products (e.g., mail-in rebates for batteries, motor oil, or A/C refrigerants).
  • **O'Rewards Bonus Points:** Members of the O'Rewards program can earn extra points on featured items, accelerating their savings.
  • **Military Discount:** O'Reilly Auto Parts proudly offers a 10% discount on most items to active duty and reserve military members, retired service members, and veterans, as well as their immediate family with a valid ID.
  • **Free Shipping & In-Store Pickup:** Free shipping is often available on online orders above a certain threshold, and free in-store pickup remains a popular option to save on shipping costs and get parts quickly.
  • **Buy Now, Pay Later Options:** Services like Klarna may be available for online purchases, providing payment flexibility.

By leveraging these promotions, customers can significantly reduce the cost of their automotive parts and supplies. O'Reilly Auto Parts' blend of an extensive inventory, supportive in-store services, knowledgeable staff, and consistent promotional offers solidifies its position as a vital "Auto Repair Station" resource for both the DIY enthusiast and the professional mechanic in any local community.

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O'Reilly Auto Parts Customer Reviews

Super friendly and funny staff that know their stuff. Thanks guys

May 21, 2025 · Sara Young

had a very bad experience with getting help today stood around 10 mins before even got helped then as I was being helped the guy answers the phone and helps someone on the phone another worker walked out helped next guy in line. so never again you lost my buisness

Dec 09, 2024 · stephen ritter

Went to to store in Rochester to get light bulbs and a wiring harness for a 2005 Dodge 3500. I received help from a man named Justin. He was quick to assist and quickly had all the bulbs I needed. The wiring harness for the map lights he said no way but said lets look what I can find. He found two sources, ebay and Amazon. I asked for the info and he wrote it down and went home. Fixed the lights and ordered the replacement harness for the map lights. I want to thank Justin for his help and the extra effort for the wiring harness. Not often do you find king and helpful individuals. I hope you relay this thank you to him and also give him a praise for outstanding service. Thank you again.

Oct 23, 2024 · Mark Anderson

Quick service. Knowledgeable salesman

May 04, 2025 · ray wood

They know what there doing and dont try to sell you a part you know it wrong

Nov 27, 2024 · Jon Paul Wallace