O'Reilly Auto Parts

The manager, Sam, at the Clemson location was very helpful and went out of his way in my opinion to make sure I had a full understanding of what I needed as well as getting the issue I had diagnosed. Very pleased with my experience.

Jan 01, 2025 · Peter Tobler

Called ahead to ensure the battery that was in my duramax that had a valid warranty was in stock due to the drive I had to make. Was reassured they had it and to head that way. Arrived to find out they didn't have the battery and was accused of just trying to get a free battery by the manager Travis who told me I needed to leave his store for raising my voice(which I did not) Additionally Nathan the guy I spoke with was attempting to help me figure out the issue but the Travis guy treated me like I was a nuisance... very rude, unprofessional this took place after 8pm September 3rd

Sep 03, 2024 · Patrick Kelly

Came here the other night in a pinch, I’m going to say his name was Justin but I could be wrong. He was very helpful, knowledgeable, and warrantied the bearings even though I didn’t have the races! Thank you so much buddy!

Feb 04, 2024 · Jesse Davis

I shopped here almost religiously guys and girls are also new deal with ninety-nine percent of time they have what I need if they don't have it there quick to tell me where and pretty much the other two stores that are close to me have a great staff and it has helped me very much in the last few years I've lived here sometimes their prices are lower sometimes they're higher but for the quality of the parts in the helpfulness of the staff and the benefits of their knowledge highly recommend this company

Sep 29, 2023 · Christopher Adam Rowland

I went in to get my battery and starter tested. It’s nice that they offer this for free. However. I bought a new battery and paid to have it installed on-site because my old one was toast. They refused to change it because it had corrosion. More concerningly, none of the employees knew how to unscrew the battery strap, so they were just going to cut it and leave my battery unsecured under the hood. I ended up having to take it home and change it myself.

Jun 02, 2022 · Mary Schultz-Rathbun

I’d like to say the biggest mistake this store in Clemson made was letting the manager Sam go to another store they replace him with a manager. I’ve had a couple of runs with her. I’ve called on the phone. I asked for certain employees. I was there a day prior, and they were helping me and did not want to go through the whole spill of what I was doing and what I was needing, so when I asked if the employees That helped me yesterday was working , she told me they were not working went up to the store they are working. I can’t Stand a liar. I know certain items they Get a small bonus or incentive pay and I feel as if she is taking money out of their pocket. I’ve also been in the store And just cannot believe how rude she is to the customers I now have stopped going to O’Reillys’s because of this and many others have to. I’m in a car club and we take our business elsewhere and I advise y’all do the same. If you want to replace a manager, replace a manager with a better one. Cares about the customers we don’t have time to work on cars time and time again we like the right part the right time

Apr 26, 2025 · deborah wells

Informed by assistant named Alan that the store has a price match guaranteed, waited 10 minutes for him to get off the phone. Then tells me that no, they couldn't do a price match. No help at all.

Apr 15, 2025 · Barry Stewart