O'Reilly Auto Parts

I ordered a valve cover gasket for my car and both times that they came. It was missing parts and had to be resend it since December now great service smh

Jan 09, 2025 · Gianno Rodriguez

This store is around the corner from where I live so I go there a lot it's convenient for me well I did go there a lot I went a couple days ago to get CHEMICAL GUY ALL SURFACE CLEANER & a CHAMOIS there was NO CHAMIOS the employee that rang me up said they had some in the back and gave me 2 prices then I seen what was on the screen those are not chamois I don't want those he said yeah maybe it's a off brand or something we don't have that A... OFF BRAND! REALLY GUY? wrong let's try super absorber more like is the off brand O'Reilly finest for you I'm a female and I know what a chamois is SMH

Apr 09, 2024 · NEssA MAcIAs (PRiNcEss TigER LilY)

YOU GET NO STARS FROM ME. I had to select one to post.....Coming back to work from the bank I stopped by the Henderson Store to get new wipers. Friday, Jan 5, 2024, @ 11:55 am, I went into the store. One male employee was helping a customer. A female was on the phone. I stood there patiently waiting to be helped. Female worker after her phone call just walked passed the counter with her big hair do, without even saying anything to me! Not even a "I'll be with you shortly!" Nothing! Just walked by and walked back to someone taking inventory and pretended to help out. The other worker walked up the stairs and I stood there waiting for someone to help me. NO ONE CAME TO HELP ME!!! I WALKED OUT SO MAD!!!! I drove a mile away from O'Reilly's and my job to Auto Zone where as soon as the door opened I had Mr. Ruben M. waving at me to help me!!! What a difference in atmosphere!!!!! Spent more than $50.00 just because I WAS WAITED ON AND MR. RUBEN EVEN SHOOK MY HAND!! This after I told him about the incident I just had at O'Reilly's!! You need to get some workers that are willing to work and not people just waiting for a paycheck! I thought that was very rude of that lady. I AM A CUSTOMER!!! Your employees are there to tend to ALL customers not to be choosing who they want to help. YES, I am still upset that I was disrespected, ignored and made me feel like a nobody!!! My job is about 2-3 min from O'Reilly's. I AM NOW WILLING TO DRIVE THE EXTRA MILE TO AUTO ZONE WHERE I'M GONG TO BE TREATED WITH RESPECT, LIKE A CUSTOMER SHOULD! I have also told this to my family and anyone willing to listen. That is NOT right. I don't need an apology! What is done is done and I will not walk back into your store because I can't get that lady out of my head! Just hire people that are willing to work and see to ALL customers who walk in. I could of told everyone in there off. But words speak louder in this forum. Hope no one has to go through the humiliation I did that day ever again!

Jan 10, 2024 · Teresa Sanchez

When I stop by the Henderson Avenue store I am always asked how they might be able to help me. The same has been true for the Olive Avenue store. I feel like they want to earn and keep my business!

Jul 04, 2023 · Cliff

Knowledge staff, great quality parts. friendly environment. fast service

Nov 12, 2022 · Jesse Lopez (Mr.j)

Very helpful, willing to cross reference items and go the extra mile. Not like that other auto parts store here in town

May 04, 2025 · Bubba Trice