NOVUS Glass of Rhinelander

NOVUS Glass of Rhinelander, located at 1871 N Stevens St, Rhinelander, WI 54501, specializes in windshield repair and replacement services. They can be reached at (715) 365-5914 or +1 715-365-5914.

As an auto repair station focusing on glass services, NOVUS Glass of Rhinelander addresses issues such as windshield chips, cracks, and complete replacements. They aim to provide solutions for damaged vehicle glass, ensuring driver safety and visibility.

Customer reviews present a mixed picture of the service quality. One customer praised the shop for its promptness and professionalism, stating, "I called them and were able to get my vehicle in right away, I was 3 minutes away, they got it in and were very nice, I know about glass repair and they were very professional and explained things just like I expected. It was done in a reasonable time and fair price. Thank you for taking care of my windshield right away." This review highlights the shop's ability to provide efficient and knowledgeable service.

However, another customer expressed significant dissatisfaction with their experience, claiming poor workmanship and unhelpful customer service. "DO NOT GO HERE!!! They did a warranty claim on my windshield for a chip in it. I had a prior one done by another company and it was perfect. They did an ABSOLUTELY HORRENDOUS job, the guy on the phone Todd, was a total jackass on a 3 way call with my insurance company and they REFUSE to stand behind subpar fixes and in the end you will get screwed!! AVOID AT ALL COSTS!!!!" This review raises concerns about the consistency of service and the shop's willingness to address customer complaints.

Therefore, while NOVUS Glass of Rhinelander offers specialized auto glass repair and replacement, potential customers should be aware of the varied customer experiences. It is advisable to consider these reviews when seeking windshield services in the Rhinelander area.