North American Refractories Co (Glass Office)

North American Refractories Co (Glass Office), located at 400 Techne Center Dr, Milford, OH 45150, USA, serves the local community under the platform category of "Auto Repair Stations." While the name "North American Refractories Co" might historically suggest a focus on industrial refractory materials, the "Glass Office" designation, combined with the "Auto Repair Stations" category, indicates a specialized service offering within the automotive sector, specifically pertaining to auto glass repair and replacement. The primary contact number for the Milford office is (513) 947-8400, with an alternative mobile contact at +1 513-947-8400.

It is important to note that the corporate entity, North American Refractories Co (NARCO), has a long history primarily rooted in the manufacture of refractory products used in high-temperature industrial applications, such as furnaces in the steel, cement, and glass industries. This historical context reveals a deep expertise in materials and processes related to glass, albeit in a manufacturing rather than automotive context. However, for local users searching for "Auto Repair Stations," the "Glass Office" likely refers to a specialized division or a partnered service that addresses automotive glass needs, leveraging expertise related to glass. Publicly available information strongly suggests that this specific "Glass Office" location operates as an auto glass shop.

While specific details about the interior environment of the North American Refractories Co (Glass Office) at the Milford location are not extensively detailed in public records, it can be inferred that, as an auto glass repair facility, it would maintain a professional and efficient environment. Auto glass shops typically prioritize a clean and organized workspace to ensure the precise installation and repair of sensitive glass components. Expect a reception area for customer inquiries and a dedicated service bay or outdoor area where vehicle glass repairs are conducted. The address, 400 Techne Center Dr, suggests a location within a commercial or industrial park, typical for service-oriented businesses that require accessibility for vehicles and space for operations. Such locations often offer adequate parking and easy access, minimizing inconvenience for customers dropping off or picking up their vehicles.

Operating as an "Auto Repair Station" with a "Glass Office" specialization, the primary services offered by North American Refractories Co (Glass Office) in Milford, OH, would revolve around comprehensive auto glass solutions. These typically include:

• Windshield Repair: Addressing chips and small cracks in windshields, often preventing them from spreading and requiring a full replacement. This usually involves injecting a special resin into the damaged area, which is then cured to restore the windshield's structural integrity and optical clarity.

• Windshield Replacement: For damages too extensive for repair, such as large cracks, shattered glass, or compromised structural integrity, a complete windshield replacement is necessary. This involves carefully removing the old windshield and installing a new one, adhering to safety standards and manufacturer specifications.

• Side and Rear Window Replacement: This service extends to replacing door glass, quarter glass, and back glass for various vehicle makes and models. Damage to these windows can occur due to accidents, vandalism, or other impacts.

• Mobile Auto Glass Service: A significant convenience offered by many modern auto glass providers is mobile service, where technicians travel to the customer's location (home, workplace, etc.) to perform repairs or replacements. While not explicitly stated for this specific location, auto glass providers often offer this for customer convenience. One associated entity, Glass America, which shares similar services in Milford, does advertise free mobile service, suggesting a potential industry standard or partnership.

• ADAS Calibration (Advanced Driver-Assistance Systems): Newer vehicles equipped with ADAS features, such as lane departure warning, automatic emergency braking, and adaptive cruise control, often have cameras and sensors mounted on the windshield. After a windshield replacement, these systems typically require recalibration to ensure they function correctly and safely. It is a critical service for modern vehicles.

Given the name "North American Refractories Co," there might be an underlying foundation of material science knowledge, potentially allowing for informed decisions regarding glass types and adhesive technologies, even if the primary focus is on standard automotive applications.

Key features that users might expect from North American Refractories Co (Glass Office), based on the implied category and industry standards, include:

• Specialized Expertise: The "Glass Office" designation implies a dedicated focus on automotive glass, suggesting specialized technicians with in-depth knowledge and experience in this specific area of auto repair.

• Quality Materials: Reputable auto glass shops use high-quality original equipment manufacturer (OEM) or OEM-equivalent glass and adhesives to ensure durability, safety, and proper fit.

• Customer Service Focus: As with any service-oriented business, a strong emphasis on customer satisfaction, clear communication, and efficient service delivery would be expected. Customer reviews for similar services in the area often highlight courteous and professional staff.

• Efficiency: Auto glass repairs and replacements are often time-sensitive, as a damaged window can compromise vehicle safety and security. Therefore, prompt service and efficient turnaround times are crucial features.

While the business name itself might lead some to think of industrial applications, for the "Auto Repair Stations" category, the defining feature is its provision of specialized auto glass services to individual vehicle owners.

Specific promotional campaigns or offers directly from North American Refractories Co (Glass Office) in Milford, OH, are not readily available in public search results. However, typical promotions within the auto glass industry often include:

• Insurance Claim Assistance: Many auto glass companies assist customers with filing insurance claims for windshield repairs or replacements, making the process smoother and often reducing out-of-pocket costs.

• Discounts for Multiple Services: While unlikely for standalone glass service, if they are part of a larger auto service center, combined service discounts might be offered.

• Seasonal Promotions: Some auto glass providers offer discounts during specific times of the year, such as before winter (when temperature fluctuations can exacerbate glass damage) or during peak travel seasons.

• Warranty on Services: A common promotional feature is a warranty on repairs and replacements, covering workmanship and material defects for a specified period.

For the most current and specific promotional information, it is always recommended for local users to contact North American Refractories Co (Glass Office) directly at (513) 947-8400 or +1 513-947-8400, or to visit their location at 400 Techne Center Dr, Milford, OH 45150, USA.

In summary, North American Refractories Co (Glass Office) operates as a dedicated auto glass repair and replacement facility in Milford, OH. While its corporate lineage is rooted in industrial refractories, its local manifestation as an "Auto Repair Station" indicates a specialized service for vehicle owners. They offer essential services like windshield repair, replacement of various vehicle windows, and potentially advanced services like ADAS calibration, aiming to provide efficient and quality solutions for automotive glass needs to the local community.