Nissan of North Olmsted Service

For Nissan owners in North Olmsted, OH, and the surrounding regions, **Nissan of North Olmsted Service** offers a dedicated service center designed to cater specifically to their vehicles' needs. Located at **28500 Lorain Rd, North Olmsted, OH 44070, USA**, this facility is an integral part of the Nissan dealership, providing manufacturer-specific expertise and genuine parts. They can be reached by phone at **(440) 734-6900** or via mobile at **+1 440-734-6900**.

As an "Auto Repair Station" within a dealership context, Nissan of North Olmsted Service functions as a specialized maintenance and repair hub for Nissan vehicles. This category signifies that they are equipped with the diagnostic tools, specialized equipment, and factory-trained technicians necessary to perform a wide array of services that adhere to Nissan's stringent standards. Unlike independent repair shops, a dealership service center typically has direct access to manufacturer recalls, technical service bulletins, and warranty information, making them a go-to for specific Nissan issues and warranty-covered repairs.

The environment at Nissan of North Olmsted Service is designed to provide a comfortable and professional experience for customers. Dealership service centers typically feature a clean and modern waiting area, reflecting the brand's image. At this specific location, amenities include:

• **Complimentary Beverages:** Customers can relax with complimentary Starbucks coffee, soda, juice, and bottled water.
• **High-Speed Internet Access:** Free Wi-Fi is available, allowing customers to stay productive or entertained while they wait.
• **HD Cable Television:** A customer lounge features HD cable television for entertainment, ensuring a comfortable wait.
• **Professional Service Bays:** While not explicitly detailed, the service bays are expected to be well-maintained and equipped with the latest diagnostic and repair tools specifically designed for Nissan vehicles. The overall impression is one of a clean, organized, and technologically advanced facility.

Nissan of North Olmsted Service provides a comprehensive suite of maintenance and repair services tailored for Nissan vehicles. Their offerings include, but are not limited to:

• **Routine Maintenance:** This covers essential services like oil changes (conventional and synthetic), tire rotations, fluid checks and top-offs, and multi-point inspections. They offer various oil change packages, including a conventional oil change at around $69.95 and synthetic oil changes starting at $79.95.
• **Diagnostic Services:** Utilizing specialized Nissan diagnostic equipment, they can accurately identify issues with various vehicle systems. A diagnostic fee is typically applied for this service, which can be a point of contention for some customers, as highlighted in one review.
• **Wheel Alignments:** Essential for proper tire wear and vehicle handling, alignments are a standard offering, with a computerized wheel alignment costing around $129.99.
• **Brake Services:** This includes brake pad and rotor replacement for front or rear axles, with prices around $439.95 for cars/SUVs and $459.95 for specific Titan and Armada models.
• **Tire Services:** Beyond rotations, they offer tire balancing and can assist with tire sales and installation.
• **Battery Services:** Battery checks, testing, and replacement are also available, with replacements starting around $239.99.
• **Suspension and Steering Repairs:** Services like strut replacement are performed, though pricing can vary significantly based on the specific vehicle and whether one or a pair of struts is replaced.
• **Genuine Nissan Parts:** As a dealership, they primarily use genuine Nissan OEM (Original Equipment Manufacturer) parts, which are designed to fit and perform optimally with Nissan vehicles, and typically come with a manufacturer's warranty.
• **Warranty Repairs:** They are authorized to perform repairs covered under Nissan's manufacturer warranty, ensuring that issues are addressed according to factory specifications and at no cost to the customer if covered.

Several key features define the service experience at Nissan of North Olmsted:

• **Factory-Trained Technicians:** Their technicians are specifically trained by Nissan, giving them in-depth knowledge of Nissan vehicles and their intricate systems. This expertise is crucial for accurate diagnostics and effective repairs.
• **Genuine Nissan Parts:** The exclusive use of OEM parts ensures compatibility, quality, and often a manufacturer's warranty on the parts themselves.
• **Comprehensive Multi-Point Inspection:** A complimentary multi-point inspection is often included with every service visit, checking 27 vital signs of the vehicle to help identify potential issues early.
• **Customer Communication:** While one review points to a negative communication experience regarding diagnostics and pricing, other reviews frequently highlight polite, attentive, and helpful staff who keep customers informed about the repair process. This indicates a general aim for good communication, though individual experiences may vary.
• **Award-Winning Experience:** The dealership prides itself on providing an "award-winning experience," suggesting a focus on customer satisfaction and high service standards.
• **Nissan Express Service:** For certain routine services like oil changes, they offer "Nissan Express Service," which aims for fast, convenient service without an appointment, typically including a multi-point inspection.

Nissan of North Olmsted Service, like many dealerships, often runs promotions and service specials to attract and retain customers. These can include:

• **Tire Offers:** They have offered incentives such as $100 off an eligible set of tires or buying 3 eligible tires and getting the 4th for $1. They also have a Nissan Tire Price Match program with an additional 5% credit.
• **Complimentary Inspections:** Offers like complimentary battery, brake, and multi-point inspections are common.
• **Service Coupons:** Discounts on specific services like air filter replacements or wiper blade replacements.
• **Military Discounts:** Some dealerships offer discounts for active military and veterans.

However, it is important for customers to be aware of the experiences shared in some reviews. One significant concern raised by a customer involved a diagnostic process where they were charged a $150 diagnostic fee, were given an "insane quote" of $1200 for a single strut replacement (when other mechanics quoted $750 for a pair), and ultimately found their car only needed an alignment. This experience suggests that while the dealership aims for high standards, discrepancies in diagnosis and pricing can occur, leading to customer dissatisfaction and a feeling of "bait and switch" tactics. It is advisable for customers to always request detailed explanations for recommended repairs, obtain written estimates, and consider getting second opinions for major repair recommendations, especially if the diagnosis or cost seems unusually high. Transparency in pricing, particularly for diagnostic fees and recommended additional services, is crucial for a positive customer experience. While there are glowing reviews praising the staff and service, potential customers should approach with diligence and confirm all aspects of the service and pricing upfront.