Nissan of Hendersonville Parts Store

Prior to bringing in the 2020 Rogue Sport to Nissan of Hendersonville, I had a discussion with Alfredo (the Service Manager) explaining that the car had been in a front end collision and repaired; however, my personal mechanic said that some metal tabs were interfering with the alignment of the forward crash sensor. Alfredo said to bring it in and they would look at it. I delivered the car and left it with them. Alfredo passed off my work to Diego who later told me that the sensor just needed to be re-calibrated. I was charged for the work $169.00 and upon picking it up and driving it home, the sensor sounded again with the warning light and chime which was the exact same problem that it had when I brought it in. Upon returning and requesting a charge back to my credit card for the $169 as they had not actually corrected the problem and moreover, Alfredo did not remember the conversation prior to me delivering the car, Alfredo told me a firm "No" in regards to my request for a charge back. He then said he would make a note of my complaint and that he would not service any of my vehicles in the future. At no time did I raise my voice or become angry; if anything Alfredo seemed to get a bit frustrated with me and my request.

Dec 09, 2024 · Paul Iacono

Bought a new vehicle with my local nissan dealership. This is my 4 purchase there and feel I kept getting the run around and being charged to much for the vehicle I bought. I was in no way the sales person's fault but, sales manager trying to price gouge. Next time, I will go elsewhere. The original vehicle I wanted was on the lot but, I was lied to and was told it was out as a loaner vehicle. Another person the next day was told the same thing and the sales manager was trying to get the to buy a higher trim level. Bad sales tactic's and next time i will go elsewhere.

Nov 29, 2024 · Woody

Great dealership! Corey took great care of us. Apologized for delay, offered coffee and kept us updated. It was also a pleasure to see our amazing salesperson Manny. Keep up the great customer service, it means everything!

Jan 28, 2024 · pam manoff

I had my alternator replaced and a brake and transmission service done as well as 4 new tires slapped on with the 4th tire only costing a dollar because of the sweet deal that was going on. Staff was amazing and nice but also prompt and professional.

Mar 31, 2024 · Jacob Washington

Jason Lenior was so kind, professional, and helpful when I took my car in for long overdue maintenance. He patiently talked me through the work that needed to be done and his team completed everything quickly.

Apr 08, 2024 · Carlisle Stoup

Hands down, the best car-buying experience we've ever had! Our experience with Casey over the phone before arriving to the moment we left with our 2025 Armada. From the moment we walked in, the atmosphere was inviting and stress-free. The fun Motown music set the perfect tone, and the dealership truly went above and beyond to make customers feel comfortable. The sales team (Casey & Devin) was incredibly knowledgeable—no pushy tactics, just honest and helpful guidance. The customer service department was warm and welcoming, and the finance team made the paperwork a breeze. Even better, they had a basketball game to keep our daughter entertained while we wrapped things up! And let's talk about the food—free for customers and absolutely delicious. The grilled jerk chicken was out of this world! To top it all off, we earned a FREE 5-day Carnival cruise with our purchase! What an incredible bonus to an already amazing experience. It’s rare to find a dealership that not only delivers a hassle-free car-buying experience but also makes it fun and rewarding. If you're looking for a place that values its customers and treats them like family, this is it! Highly recommend!

Mar 03, 2025 · Deidre Hopkins

This is a great dealership, not just for purchasing a vehicle, but also the service department is exceptional. I drive past other Nissan dealerships to visit Nissan of Hendersonville.

Apr 04, 2025 · Wnc Coins