New Franken Sales and Service

(44 reviews)

Auto Repair StationsWisconsinBrown CountyNew FrankenDiesel Court

Brown County . Wisconsin

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Operating Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed

New Franken Sales and Service Introduce

New Franken Sales and Service, conveniently located at 2660 Diesel Ct, New Franken, WI 54229, USA, operates as a vital establishment within the "Auto Repair Stations" category. This business, while its name suggests both sales and service, is primarily highlighted by customer feedback for its efficient and responsive auto repair capabilities. It stands out in the local community for its ability to address critical vehicle issues with impressive speed and effectiveness, making it a reliable choice for vehicle owners in New Franken and the surrounding areas.

While specific details about the physical environment of New Franken Sales and Service are not explicitly provided in the customer reviews, the emphasis on efficient service suggests a well-organized and functional workshop. Auto repair shops that prioritize quick turnarounds, especially for urgent repairs, typically maintain a streamlined operation, ensuring that vehicles can be moved through the service process efficiently. The ability to return a vehicle with a broken liftgate within two days, as noted by a customer, indicates a system designed for prompt diagnosis and repair. This level of efficiency often translates to a clean and equipped facility where technicians can work effectively. The focus on customer satisfaction, evident in the "exceptional service" feedback, implies a professional environment where communication is clear and customer needs are understood and addressed promptly.

The core services offered by New Franken Sales and Service, as illuminated by the customer testimonials, clearly include **auto repair**, with a notable emphasis on addressing critical vehicle malfunctions. The specific example of a "Subaru Forester lift hatch broke" being repaired quickly demonstrates their capability to handle complex and inconvenient issues. This suggests they are well-versed in diagnosing and rectifying mechanical and electrical problems that affect vehicle functionality. While the reviews specifically mention a liftgate repair, it implies a broader capacity for general automotive diagnostics and repair, which typically includes: **engine diagnostics**, **brake system repairs**, **suspension and steering work**, **electrical system troubleshooting**, and potentially **routine maintenance services** like oil changes, tire rotations, and fluid checks. Their ability to deliver a quick turnaround on a significant repair indicates a skilled team capable of efficiently sourcing parts and executing repairs, which is a valuable asset for any auto repair station.

Several key features define New Franken Sales and Service and contribute to its positive customer perception. Firstly, their **exceptional speed and efficiency** are a major distinguishing factor. The quick turnaround for a critical repair, specifically returning a vehicle within two days when urgently needed, showcases their commitment to minimizing customer inconvenience. This responsiveness is a significant advantage for individuals relying on their vehicles for daily commutes or other essential activities. Secondly, their **understanding of customer urgency** is highly appreciated. The customer noted that the shop "knew this" (the need for the car back ASAP) and acted accordingly, demonstrating a customer-centric approach where individual needs are prioritized. Thirdly, the consistent delivery of "exceptional service" suggests a high standard of workmanship and customer care. This implies that repairs are performed correctly the first time, preventing the need for repeat visits and ensuring customer satisfaction. While only one type of repair is explicitly mentioned, the positive outcome suggests a reliable and capable team that instills confidence in their services.

For promotional information, New Franken Sales and Service can effectively leverage their demonstrated ability for **prompt and reliable repairs**, especially for urgent or critical issues. Highlighting testimonials that praise their speed and understanding of customer needs would be a powerful marketing strategy. They could consider offering **"emergency repair" priority scheduling** or a clear communication process for urgent cases. Given their documented success with a Subaru repair, they might promote their expertise with specific vehicle makes or models, although the provided information does not specify a primary specialization beyond general repair. Offering **free diagnostic checks for certain issues** or **discounts on labor for complex repairs** could attract new customers seeking reliable solutions. They could also promote their commitment to quick turnarounds for common issues, such as brake repairs or battery replacements. Encouraging customers to share their positive experiences online would further amplify their reputation. Their direct contact numbers, (920) 866-2525 and +1 920-866-2525, are crucial for facilitating immediate inquiries and appointments, reinforcing their accessibility. New Franken Sales and Service's dedication to providing prompt and exceptional auto repair, particularly when customers are in a bind, makes them a valuable and trusted resource in the New Franken community.

New Franken Sales and Service Location

New Franken Sales and Service Customer Reviews

Subaru Forester lift hatch broke. Dropped it off on Monday. I needed it back asap.They knew this and they had it back to us on Wednesday. This was exceptional service. Thank you very much.

Feb 21, 2025 · Mark Kittell

Subaru Forester lift hatch broke. Dropped it off on Monday. I needed it back asap.They knew this and they had it back to us on Wednesday. This was exceptional service. Thank you very much.

Feb 21, 2025 · Mark Kittell

Been going here 10+ years and trust these guys so much! They do a fabulous job and are always there when needed. Great prices and they are always really fair. Highly recommend!

Nov 03, 2023 · Nicole Virant

Been going here 10+ years and trust these guys so much! They do a fabulous job and are always there when needed. Great prices and they are always really fair. Highly recommend!

Nov 03, 2023 · Nicole Virant

We were coming back from Door County and having car issues and New Franken Sales and Service got us in right away! Friendly, helpful.. just the most generous people. We were completely shocked and grateful for the help. Absolute gem of a business! Thank you so much!

Mar 30, 2023 · Brandon

We were coming back from Door County and having car issues and New Franken Sales and Service got us in right away! Friendly, helpful.. just the most generous people. We were completely shocked and grateful for the help. Absolute gem of a business! Thank you so much!

Mar 30, 2023 · Brandon

We waited several months for a “call back” about a sensor coming in that we ordered through New Franken Auto. Not only did they not call back, but when we called to check in we were told “Oh, can’t get that here.” So we’ve been waiting for nothing. Absolutely ridiculous.

Nov 29, 2023 · Elizabeth Feldhausen

We waited several months for a “call back” about a sensor coming in that we ordered through New Franken Auto. Not only did they not call back, but when we called to check in we were told “Oh, can’t get that here.” So we’ve been waiting for nothing. Absolutely ridiculous.

Nov 29, 2023 · Elizabeth Feldhausen

Great guys that do honest work for a honest price. They always are able to fit me and get me going right away.

Feb 16, 2024 · John LaBrec

Great guys that do honest work for a honest price. They always are able to fit me and get me going right away.

Feb 16, 2024 · John LaBrec