Caliber Collision

Auto Repair StationsWisconsinBrown CountyNew FrankenWarehouse Drive
Brown County . Wisconsin
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- Overview
- Intro
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- Location
- Reviews
- +1 920-866-2811
- www.caliber.com
- 5328 Warehouse Dr, New Franken, WI 54229, USA
Operating Hours
Caliber Collision Introduce
Welcome to Caliber Collision, your premier Auto Repair Station located at 5328 Warehouse Dr in New Franken, Wisconsin. As a leading provider within the Auto Repair Stations category, Caliber Collision specializes in comprehensive collision repair services, restoring vehicles to their pre-accident condition with expertise and precision. Based on the glowing testimonials from satisfied customers, Caliber Collision in New Franken is a trusted partner for all your auto body repair needs, known for their quality workmanship, seamless paint matching, and exceptional customer service.
While specific details about the environment of the New Franken Caliber Collision facility aren't extensively outlined online, Caliber Collision is a well-established national brand known for its professional and well-equipped auto body repair shops. You can likely expect a modern and organized facility designed to handle a wide range of collision repairs, from minor dents and scratches to significant structural damage. These facilities typically feature advanced repair technologies, including state-of-the-art paint booths and alignment equipment, ensuring high-quality and precise repairs.
The services offered at Caliber Collision in New Franken are primarily focused on collision repair and auto body work. One customer's experience of hitting a deer and requiring extensive repairs to their hood, headlights, bumper, grille, AC compressor, hood latches, and other components highlights the comprehensive nature of their repair capabilities. They successfully restored the vehicle to its pre-accident condition within a reasonable timeframe of two weeks, demonstrating their efficiency and expertise in handling significant damage.
A standout service mentioned in the reviews is their exceptional paint matching ability. The customer who had extensive front-end damage specifically praised their ability to repaint the repaired areas so seamlessly that they could not discern any difference in color between the new and old paint. This level of precision in color matching is crucial for ensuring a flawless and factory-like finish after a collision repair.
Beyond the physical repairs, Caliber Collision in New Franken also excels in handling the often-stressful process of dealing with insurance companies. One highly satisfied customer specifically commended them for making a "difficult situation between insurance company and manufacturer completely stress free." This indicates that Caliber Collision has experience and expertise in navigating insurance claims, working as an advocate for their customers to ensure a smooth and hassle-free repair process. Their willingness to go "above and beyond any expectations" in managing these complexities sets them apart as a customer-focused Auto Repair Station.
A significant feature of Caliber Collision in New Franken is their exceptional customer service. The positive reviews consistently highlight the friendly and helpful nature of their staff. One customer specifically mentioned Dalton, who was "always happy to answer any questions" and went "above and beyond" to find solutions. The sentiment that "the entire team felt like family by the end of the repair with how well we were treated" speaks volumes about their commitment to creating a positive and supportive experience for their customers during a potentially stressful time.
While specific promotional information for the New Franken location is not available in the provided reviews, Caliber Collision as a national chain may occasionally offer promotions or special offers on their services. These could include discounts on specific types of repairs, seasonal offers, or partnerships with insurance companies. To inquire about any current promotions or specials at the Caliber Collision in New Franken, it is best to contact them directly at (920) 866-2811 or +1 920-866-2811. Their team will be able to provide you with the most up-to-date information.
In conclusion, Caliber Collision in New Franken, WI, is a highly recommended Auto Repair Station specializing in expert collision repair and auto body services. Their ability to handle significant damage, provide seamless paint matching, and navigate insurance claims with ease makes them a trusted choice for local vehicle owners. The exceptional customer service, where the team treats customers like family, further enhances their reputation as a reliable and caring auto body shop. If you have been in an accident and require professional and stress-free collision repair services in the New Franken area, Caliber Collision is a top choice based on the positive experiences of their customers. We encourage you to contact them directly to discuss your repair needs and experience their exceptional service firsthand.
Caliber Collision Photos
Caliber Collision Location
Caliber Collision Customer Reviews
I had hit a deer and messed up my hood, headlights, bumper, grille, ac compressor, hood latches and a few other things. They were able to get everything fixed up, repainted and looking like new in 2 weeks. I can't see a difference in color in the new and old paint, so the color matching was pretty good, highly recommend
Apr 07, 2025 · carlos Tinoco
I cannot recommend Caliber Collision in New Franken enough. They made a difficult situation between insurance company and manufacturer completely stress free and went above and beyond any expectations I could have. Dalton was always happy to answer any questions I had and did everything in his power to find a solution for us. The entire team felt like family by the end of the repair with how well we were treated.
Feb 24, 2025 · Zach Swenson
Very knowledgeable and friendly staff. My car looks like there was never any damage. I recieved text updates every other day on the progress of mt car, never leaving me wonder what was going in. The repairs were done in less.than half the estimated time and the inside was detailed when I went to pick it up. Great job!
May 12, 2025 · Belinda Geldmeyer
First let me start off with how long it took. Before I even brought it in they quoted my 2 weeks maximum. When 2 weeks rolled around they said next week for about a month. Now I understand there’s nothing you can do about delivery time. However when I got my car back there was still glass left in the car they had left adhesive gunk on the door, there’s panel gaps everywhere. They mushroomed out my side skirt and my front right fender then didn’t even bother to tell me. This tells me they most likely missed my jack point and put the lift on my side skirt. I went to take my winter rims off and as I was doing so I realized several wheel lugs were left hand tightened.
Mar 11, 2025 · Skyler Clark
Absolutely one of the worst experiences of my life. Had my truck for 6 weeks. Got it back with hardware. Terrible panel gaps. Grit, pinholes and drips in the paint. Unrepaired structural damage. Unpainted hammer marks under the hood and radiator core support. Low coolant. All of the factory steel panel bolts replaced with plastic. Cheapest possible aftermarket parts. Didn’t even bother to test drive it, since the mileage was exactly the same as when it was towed in. Terrible shop doing substandard repairs. Avoid this place at all costs. I don’t know how this got 5 Stars.
Feb 08, 2025 · WJ R
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