A&S AUTO LLC

A&S AUTO LLC ico

(34 reviews)

Auto Repair StationsWisconsinBrown CountyNew FrankenAlgoma Road

Brown County . Wisconsin

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Operating Hours

Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed

A&S AUTO LLC Introduce

For residents of New Franken, Wisconsin, and the surrounding communities, A&S AUTO LLC at 3656 Algoma Rd stands out as a highly recommended "Auto Repair Station." While comprehensive details about their full range of services are not extensively publicized online, the overwhelming positive feedback from customers paints a clear picture of a reliable, trustworthy, and customer-focused automotive service provider. The recurring theme in reviews centers around Steve, the mechanic, who is consistently praised for his skills, integrity, and exceptional customer service.

Environment and Customer Experience

As an "Auto Repair Station," A&S AUTO LLC operates within a typical workshop setting, equipped to handle various vehicle repair and maintenance needs. However, what truly distinguishes this establishment is the human element, particularly the demeanor and approach of Steve. Customers describe the environment as one of trust and respect, fostered by Steve's honest and transparent communication. One review specifically highlights that "As a woman, I have no issue popping into the shop on a whim to catch Steve and talk to him about anything and everything related to my vehicle or what he's working on in the present moment. He always listens, takes the time to explain, and is respectful throughout the conversation." This speaks volumes about an inclusive and comfortable atmosphere, where all customers feel heard and valued, dispelling the common apprehension many might feel when interacting with auto mechanics.

The waiting area and overall physical environment are not explicitly detailed, but the focus on "immediate service" and a "fabulous" overall experience suggests an efficient and organized operation. The dedication to explaining repairs thoroughly and ensuring customer understanding contributes to a pleasant and low-stress experience, making A&S AUTO LLC more than just a place for car repairs, but a reliable partner in vehicle ownership.

Services Offered

While a precise, exhaustive list of services offered by A&S AUTO LLC is not provided in the given information, the strong customer endorsements confirm their capabilities as a versatile "Auto Repair Station." The reviews indicate that Steve is a "great mechanic" who is "technically skilled," implying a broad range of automotive repair and maintenance proficiencies. Based on the typical offerings of a reputable auto repair shop and the customer feedback, it is reasonable to infer that A&S AUTO LLC provides services such as:

  • General Vehicle Diagnostics and Repair: Addressing common and complex mechanical issues across various vehicle makes and models.
  • Routine Maintenance: Services like oil changes, tire rotations, fluid checks and flushes, and filter replacements are standard for vehicle longevity.
  • Brake System Services: Inspection, repair, and replacement of brake components.
  • Engine Repair and Tune-ups: Ensuring optimal engine performance and efficiency.
  • Suspension and Steering Repairs: Addressing issues related to vehicle handling and ride comfort.
  • Electrical System Diagnostics and Repair: Troubleshooting and fixing problems with a vehicle's electrical components.
  • Pre-Purchase Inspections: Given the emphasis on honesty and transparency, it's likely they offer thorough inspections for those considering buying a used vehicle.

The term "future car maintenance" in a review also suggests that customers view A&S AUTO LLC as their long-term partner for all their vehicle care needs, indicating comprehensive service capabilities rather than just specialized repairs.

Features and Customer-Centric Approach

The distinguishing features of A&S AUTO LLC are inextricably linked to the character and work ethic of Steve. He is described as a "gem" who embodies key qualities that are highly sought after in the auto repair industry:

  • Technical Skill: Steve is recognized as a "great mechanic" and "technically skilled," ensuring that repairs are done correctly and effectively.
  • Honesty and Transparency: Customers repeatedly praise his honesty and transparency, which is critical in building trust and ensuring customers feel they are receiving fair and necessary services.
  • Fair Pricing: The mention of "fair" pricing indicates that A&S AUTO LLC offers competitive rates without compromising on quality or integrity.
  • Hard Working and Dedicated: Steve's willingness to "overextend himself" and his genuine desire to "help people and provide honest work" highlight a strong work ethic and a commitment to customer satisfaction beyond mere business transactions.
  • Exceptional Communication and Respect: This is a standout feature. Steve takes the time to listen, explain everything in detail, and maintain a respectful demeanor, which is particularly appreciated by customers who may have felt overlooked or misunderstood at other repair shops. The specific mention of a woman feeling comfortable highlights an inclusive and welcoming environment.
  • Immediate and Fabulous Service: The efficiency and positive outcome of the service contribute to a "fabulous and immediate" experience, minimizing inconvenience for customers.

These features combine to create an outstanding customer experience, leading to high levels of satisfaction and strong customer loyalty, as evidenced by the intention to return for "future car maintenance."

Promotional Information

Based on the provided customer reviews and typical online business profiles, there is no explicit information detailing specific promotional offers, discounts, or loyalty programs for A&S AUTO LLC. Businesses that build such a strong reputation for honesty, skill, and customer service, as A&S AUTO LLC has, often rely heavily on word-of-mouth referrals and repeat business rather than extensive advertising campaigns. Their fair pricing and exceptional service quality serve as their primary promotional tools.

For potential customers in New Franken, WI, and the surrounding areas, the best way to learn more about A&S AUTO LLC's services, receive a quote for repairs, or inquire about any current specials would be to contact them directly. They are located at 3656 Algoma Rd, New Franken, WI 54229, USA. You can reach them by phone at (920) 883-1619 or via mobile at +1 920-883-1619. Given the nature of their highly praised customer interaction, a direct conversation with Steve or his team would likely be the most informative and reassuring first step for any vehicle repair or maintenance needs.

A&S AUTO LLC Photos

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A&S AUTO LLC Location

A&S AUTO LLC Customer Reviews

Steve is a gem! Great mechanic who is not only technically skilled but honest, transparent, hard working, and fair. He gives folks the time of day, likely even overextending himself, because he's just that kind of person. He truly wants to help people and provide honest work. As a woman, I have no issue popping into the shop on a whim to catch Steve and talk to him about anything and everything related to my vehicle or what he's working on in the present moment. He always listens, takes the time to explain, and is respectful throughout the conversation.

Aug 01, 2024 · Jade Arneson

Fabulous and immediate service. Steve was extremely informative and was great to work with. I will be returning for future car maintenance.

Nov 20, 2024 · Danielle

This auto shop constantly goes above and beyond! Being a woman who does not know a lot about cars, it can feel intimidating to get your car fixed. This mechanic and owner explains all options and the why, fights for car parts and warranties on your behalf because it’s the right thing to do, provides honest feedback, gives 100% in his work and follow through, helps in last minute emergencies, and shows so much respect! His work is the best quality and is beyond fair in his pricing. If you are someone who needs an honest, kind mechanic who stands behind his work, this is the place to go.

Jun 07, 2024 · Korissa Diehl

Steve is the best. He’s about the only auto technician you can trust.

Dec 08, 2024 · Martin Webber

My AC wasn’t working so I brought the car in. He was so honest and SO kind about the fact that he wouldn’t be able to complete the service because he didn’t have the machinery yet. He diagnosed the problem and took time from his day and didn’t charge me. Will definitely be coming back for any other car related problems.

Jun 21, 2024 · Hannah Zeratsky