Napa Autocare Center

(4 reviews)

Auto Repair StationsNorth CarolinaRobeson CountySaint Pauls

Robeson County . North Carolina

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Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed

Napa Autocare Center Introduce

For vehicle owners in St. Pauls, North Carolina, and the surrounding communities, the Napa Autocare Center located at St Pauls, NC 28384, stands as a reliable and comprehensive resource for both automotive parts and professional repair services. Operating under the renowned NAPA brand, this location functions not just as an auto parts store, but as a full-service "Auto Repair Station" where customers can acquire the components they need and have them expertly installed or their vehicles serviced by trained professionals. The combination of parts sales and a service center offers a convenient one-stop solution for a wide array of automotive needs.

The environment at a Napa Autocare Center is typically characterized by a blend of a well-stocked retail space and a professional service bay area. Upon entering, customers are usually greeted by a clean, organized, and clearly laid-out auto parts store, where shelves are filled with a vast selection of automotive components, tools, and accessories. The atmosphere aims to be accessible to both seasoned mechanics and DIY enthusiasts, with knowledgeable staff often available to assist in finding the right parts. Beyond the retail front, the service area features multiple bays equipped with the necessary diagnostic tools and lifts to accommodate various types of vehicles. The workshop space is generally maintained to industry standards for cleanliness and safety. Waiting areas for customers are often provided, ensuring comfort while their vehicles are being serviced. The overall environment at a Napa Autocare Center is designed for efficiency and customer satisfaction, reflecting the commitment to professional automotive care.

The services offered at Napa Autocare Center are extensive, catering to virtually all aspects of vehicle maintenance and repair. As an auto parts store, it provides a comprehensive inventory of replacement parts for cars, trucks, heavy-duty trucks, boats, RVs, and even tractors. This includes essential components such as car batteries, brake pads and rotors, alternators, spark plugs, fuel pumps, headlights, and wiper blades. Beyond these common items, they stock a wide range of filters (oil, air, fuel, cabin air), ignition and engine components (ignition coils, starters), and drivetrain parts (CV axles, driveshafts, differentials). They also offer a substantial selection of accessories, including floor mats, truck bed covers, seat covers, towing and hitches, and cargo liners. Furthermore, a full line of oils and chemicals, from motor oil and antifreeze to hydraulic fluid, transmission fluid, and various cleaners and lubricants, are available. For those undertaking their own repairs, the store also carries a variety of tools and equipment, including air compressors, battery chargers, scan tools, socket sets, and torque wrenches, as well as paint and body supplies like paint, primer, and body filler.

As an "Auto Repair Station" within the NAPA AutoCare network, this center also provides a broad spectrum of professional repair and maintenance services. These typically include routine services like oil changes, tire rotations, and comprehensive vehicle inspections. They perform brake services, including pad and rotor replacement, and address issues with exhaust systems. Electrical diagnostics and repairs are a core offering, covering everything from battery testing and replacement to alternator and starter issues. Engine performance and drivability services, air conditioning and heating system diagnostics and repair, and suspension and steering system repairs are also standard. For more complex problems, they handle transmission services and can provide general auto diagnostics to pinpoint elusive issues. The reviews from real customers stating "Fast friendly service" and "Had what I needed" underscore the efficiency and comprehensive availability of products and services, highlighting the convenient and reliable nature of the center.

Key features that distinguish a Napa Autocare Center, especially as part of the nationwide NAPA AutoCare network, include a strong emphasis on quality and customer assurance. One of the most significant features is the employment of ASE-certified technicians. This ensures that the mechanics working on vehicles have undergone rigorous testing and possess proven expertise in various automotive specialties, leading to consistent and reliable repairs. The use of high-quality NAPA parts is another hallmark, known for their durability and dependability, which contributes to the longevity and performance of repairs. Furthermore, every qualifying repair or service at a NAPA AutoCare Center is backed by the NAPA AutoCare Peace of Mind Warranty. This nationwide warranty covers both parts and labor for 24 months or 24,000 miles, whichever comes first, and is honored at over 17,000 locations across North America. This provides an exceptional level of confidence for customers, whether they are local or traveling. The ability to order parts online for in-store or curbside pickup, as well as free shipping on eligible orders, adds to the convenience. Many NAPA AutoCare Centers also offer online scheduling and sometimes after-hours drop-off and pick-up options, emphasizing a customer-centric approach.

Promotional information for Napa Autocare Center in St. Pauls, NC, is often part of the broader NAPA Auto Parts and NAPA AutoCare network promotions. Customers can frequently find various deals and discounts on parts and services. These may include seasonal promotions, such as rebates on batteries or discounts on specific maintenance packages. NAPA often runs national promotions on popular items like wiper blades, motor oil, and certain tools. For service, there can be special offers on oil changes, brake services, or diagnostic checks. The NAPA Rewards program allows customers to earn savings and receive exclusive discounts. Additionally, the NAPA EasyPay credit card offers flexible financing options, including promotional financing on purchases of $199 or more, and can extend the Peace of Mind Warranty coverage to 36 months or 36,000 miles when used for repair services. Customers are encouraged to check the official NAPA online platform or call the St. Pauls location directly at (910) 865-5135 or +1 910-865-5135 to inquire about current promotions, available services, and to schedule appointments, ensuring they take advantage of any applicable savings. The emphasis on "Fast friendly service" and "Had what I needed" from customer reviews suggests that these promotions are delivered effectively and align with customer expectations for efficiency and product availability.

Napa Autocare Center Location

Napa Autocare Center Customer Reviews

Fast friendly service

May 20, 2018 · Nancy Stone

Had what I needed

May 21, 2018 · Mary Collins

Jul 20, 2021 · Nicole Chavis

Jul 20, 2021 · Nicole Chavis

Sep 10, 2020 · Michael Laughlin

Sep 10, 2020 · Michael Laughlin