NAPA Auto Parts
Auto Repair StationsIowaPolk CountyDes MoinesFrisbie ParkSouthwest 63rd Street
Polk County . Iowa
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- +1 515-274-2111
- www.napaonline.com
- 801 SW 63rd St, Des Moines, IA 50312, USA
Operating Hours
NAPA Auto Parts Introduce
For residents and automotive professionals in Des Moines, Iowa, NAPA Auto Parts at 801 SW 63rd St stands as a prominent local establishment within the "Auto Repair Stations" platform category. This designation reflects its core function: providing essential parts and supplies that enable vehicle maintenance, repair, and enhancement. While NAPA Auto Parts itself primarily functions as a retail outlet for automotive components, its comprehensive inventory and direct support for DIY enthusiasts and professional mechanics alike make it an integral part of the broader automotive service ecosystem.
The store's location at 801 SW 63rd St in Des Moines positions it as an accessible resource for many in the surrounding area. When considering an auto parts store, customers often prioritize convenience and the availability of parts. NAPA Auto Parts generally aims to meet these needs by stocking a wide array of items crucial for various vehicle makes and models. This includes everything from routine maintenance items such as oil filters, air filters, and spark plugs, to more complex components like brake systems, suspension parts, and engine components. For those undertaking repairs, having a local source for these parts is paramount to minimizing vehicle downtime.
As part of the NAPA Auto Parts national network, this Des Moines location is expected to offer a consistent range of services and product lines that the brand is known for. Typically, NAPA stores provide a diverse selection of automotive parts, tools, equipment, and accessories. Their inventory often caters to both domestic and import vehicles, ensuring a broad coverage for the diverse fleet of cars and trucks on the road today. Customers can usually find specific parts by providing their vehicle's make, model, and year, which allows staff to locate the correct components efficiently. Beyond individual parts, NAPA also frequently stocks automotive chemicals, fluids, detailing supplies, and even specialized tools for various repair tasks.
The environment within an auto parts store like NAPA Auto Parts is typically geared towards functionality and efficient service. Aisles are generally well-organized, with parts categorized for easy Browse and retrieval. Counter service is a central aspect, where staff assist customers in identifying and procuring the correct parts. While specific environmental details for this exact Des Moines location would require an in-person visit, NAPA stores across the country generally maintain a practical and well-stocked retail space designed to facilitate quick transactions and accurate part identification.
When it comes to features, NAPA Auto Parts commonly emphasizes the quality of its products, often carrying well-known and reputable brands alongside its own private-label NAPA branded items. These NAPA branded parts are frequently marketed as offering a good balance of quality and value. Another key feature of NAPA as a whole is their extensive catalog and distribution network, which means that even if a specific part isn't immediately available on the shelf, it can often be ordered for quick delivery from a regional warehouse. This extensive supply chain is a significant advantage for both professional repair shops and individual customers.
However, it is important to acknowledge that customer experiences can vary, and online reviews offer valuable insights into the specific nuances of a particular location. In the case of the NAPA Auto Parts at 801 SW 63rd St in Des Moines, existing customer feedback suggests some potential areas for consideration regarding customer service. Reviews mention experiences of being "talked down to, insulted or just ignored." This feedback highlights the importance of customer interaction in the retail environment, especially in a specialized field like auto parts where customers may require assistance in navigating complex product choices. For prospective customers, this information suggests that exploring other NAPA locations or alternative auto parts providers, such as O’Reilly Auto Parts across the street, might be a consideration if customer service is a primary concern. It underscores that while the brand offers a wide range of products, the individual customer experience can be highly influenced by the staff and their approach to service.
Regarding promotional information, auto parts stores like NAPA Auto Parts frequently offer various deals and discounts. These can include seasonal sales on common maintenance items, rebates on specific brand-name products, or loyalty programs for frequent customers. While specific current promotions for the Des Moines location are not detailed in the provided information, customers are encouraged to check the NAPA Auto Parts website, sign up for their email newsletters, or inquire in-store for any ongoing promotions that could help save on their automotive purchases. These promotions often target popular items like oil, filters, batteries, and brake components, making it worthwhile to look for opportunities to save.
In summary, NAPA Auto Parts at 801 SW 63rd St in Des Moines, IA, serves as a crucial component of the local automotive repair infrastructure. It operates within the "Auto Repair Stations" category by supplying the necessary parts for vehicle maintenance and repair. While the store likely provides a comprehensive range of automotive products consistent with the NAPA brand's reputation for extensive inventory and quality parts, customer reviews indicate that service quality can be a variable factor at this specific location. Prospective customers should weigh the convenience and product availability against reported customer service experiences, and consider exploring all available options to ensure their needs are met effectively and pleasantly.
NAPA Auto Parts Location
NAPA Auto Parts Customer Reviews
Unless you’re in the mood to be talked down to, insulted or just ignored, my suggestion would be to go to another NAPA location or the O’Reilly across the street.
Feb 27, 2025 · Alex Mealy
Unless you’re in the mood to be talked down to, insulted or just ignored, my suggestion would be to go to another NAPA location or the O’Reilly across the street.
Feb 27, 2025 · Alex Mealy
Did as much homework as I could on line decided to go to Napa on 63rd in person. When I walked in the gentleman that came from the back never acknowledged me so I walked around, giving him the benefit of finishing something assuming that was why he did not acknowledge me. What little acknowledgment I did get “what can I do for you”. I mentioned that I wanted to see if they had some things in stock. He looked at me and then looked around the store! Like yep we do! Did not bother to ask what vehicle or how he could help! Mind you according to the website I already knew what should be in the store. Knowing this is not always accurate is why I drove 30min to the store to verify! Napa not only lost about a $200 plus sale today but I will never walk in that store again! I own a 97 pick up, 70 c10 pickup , 64 Nova, 49 5window Chevy, and 06 Malibu, my point here is these are older vehicles that do and will need work and Napa on 63rd(if any Napa) will not get a dime of my money! What happened to customer service, it’s no wonder people shop on line. I know I will order everything I was looking for on line now and not from Napa! (Water pump (will get chrome now), radiator hoses upper and lower, thermostat, thermostat housing, antifreeze, all gasket needed.). It’s a shame that a “hello how can I help” is not trained to people any more. I want to apologize for putting him out and expecting him to do the job that he has!
Oct 26, 2023 · Roger Johnson
Did as much homework as I could on line decided to go to Napa on 63rd in person. When I walked in the gentleman that came from the back never acknowledged me so I walked around, giving him the benefit of finishing something assuming that was why he did not acknowledge me. What little acknowledgment I did get “what can I do for you”. I mentioned that I wanted to see if they had some things in stock. He looked at me and then looked around the store! Like yep we do! Did not bother to ask what vehicle or how he could help! Mind you according to the website I already knew what should be in the store. Knowing this is not always accurate is why I drove 30min to the store to verify! Napa not only lost about a $200 plus sale today but I will never walk in that store again! I own a 97 pick up, 70 c10 pickup , 64 Nova, 49 5window Chevy, and 06 Malibu, my point here is these are older vehicles that do and will need work and Napa on 63rd(if any Napa) will not get a dime of my money! What happened to customer service, it’s no wonder people shop on line. I know I will order everything I was looking for on line now and not from Napa! (Water pump (will get chrome now), radiator hoses upper and lower, thermostat, thermostat housing, antifreeze, all gasket needed.). It’s a shame that a “hello how can I help” is not trained to people any more. I want to apologize for putting him out and expecting him to do the job that he has!
Oct 26, 2023 · Roger Johnson
The staff was so oblivious to the customers that while I waited 20-25 min in line to pay when I was the only person in line.. they got robbed twice… they didn’t even notice until I pointed out after the fact that they had been robbed absolutely deplorable
Jun 11, 2024 · logan elliott
The staff was so oblivious to the customers that while I waited 20-25 min in line to pay when I was the only person in line.. they got robbed twice… they didn’t even notice until I pointed out after the fact that they had been robbed absolutely deplorable
Jun 11, 2024 · logan elliott
Clearly unwelcome by sole employee, he said he did not have the tool to help with needing a battery in my key fob. Best to go to O'Rielly across the street, they have the tool (screwdriver) and were very happy to help me out. NAPA must be more just for getting parts to shops, not for retail customers.
Nov 07, 2023 · Jeff Mathias
Clearly unwelcome by sole employee, he said he did not have the tool to help with needing a battery in my key fob. Best to go to O'Rielly across the street, they have the tool (screwdriver) and were very happy to help me out. NAPA must be more just for getting parts to shops, not for retail customers.
Nov 07, 2023 · Jeff Mathias
Great place to get parts that you are missing or need to replace. If they dont have it at the store they can have it there really quick. The staff is always there to help and ask questions if needed. The shelves are stocked well and everything is in place. Usually have a good sale on things if you are just looking around. I stop here to get my oil and filters as needed and they usually have a good stock of items to chose from.
Nov 14, 2017 · Dave O
Great place to get parts that you are missing or need to replace. If they dont have it at the store they can have it there really quick. The staff is always there to help and ask questions if needed. The shelves are stocked well and everything is in place. Usually have a good sale on things if you are just looking around. I stop here to get my oil and filters as needed and they usually have a good stock of items to chose from.
Nov 14, 2017 · Dave O
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