NAPA Auto Parts - D&S Auto Parts Inc

For residents and visitors in Troy, Ohio, and the surrounding areas, NAPA Auto Parts - D&S Auto Parts Inc stands as a reliable and comprehensive resource for all automotive part needs. Located at 1457 S Market St, Troy, OH 45373, USA, this established NAPA franchise provides a wide array of quality auto parts, tools, and accessories, catering to a diverse clientele ranging from professional mechanics to do-it-yourself enthusiasts and even owners of classic vehicles.

You can contact NAPA Auto Parts - D&S Auto Parts Inc by phone at (937) 339-2664 or mobile at +1 937-339-2664. The store generally operates from 7:30 AM to 5:30 PM, Monday through Friday, and from 8:00 AM to 3:00 PM on Saturdays, remaining closed on Sundays. It is always a good practice to verify hours, especially on holidays or for specific part availability.

As part of the well-known NAPA Auto Parts chain, D&S Auto Parts Inc maintains a professional and organized retail environment. While specific details about the interior layout are not available from customer reviews, the overall NAPA standard typically includes well-stocked shelves, clear signage for different product categories, and a counter area where customers can interact with staff for assistance. The address at 1457 S Market St suggests a location that is easily accessible within Troy, likely with ample parking for customers. The nature of an auto parts store means it's designed for quick and efficient retrieval of necessary components, contributing to a functional and practical shopping experience. The positive customer feedback, particularly regarding helpful staff and in-stock items, implies an environment that supports efficient service, whether you're a seasoned mechanic or a novice needing guidance.

NAPA Auto Parts - D&S Auto Parts Inc serves as a comprehensive auto parts provider, offering a vast inventory to meet various automotive needs. Their services and product categories typically include, but are not limited to:

• Extensive Parts Inventory: The core offering includes replacement parts for cars, trucks, heavy-duty vehicles, boats, RVs, and tractors. This encompasses popular items such as brakes (pads, rotors, boosters), exhaust components (catalytic converters, pipes), batteries (automotive, heavy-duty, accessories), ignition and engine parts (spark plugs, coils, alternators), and various filters (oil, air, fuel, cabin air).
• Accessories: A wide range of automotive accessories is available, from interior items like floor mats, seat covers, and cargo liners to exterior products such as truck bed covers, running boards, towing hitches, and various aesthetic and functional enhancements.
• Oils and Chemicals: They stock a comprehensive selection of motor oils (conventional, full-synthetic, high-mileage from brands like NAPA, Valvoline, Mobil 1), antifreeze, hydraulic fluid, transmission fluid, gear oil, and a variety of other chemicals including refrigerants, battery chemicals, cleaners, degreasers, fuel additives, and lubricants.
• Tools and Equipment: For both professional mechanics and DIYers, the store offers a diverse range of tools and equipment, including air compressors, battery chargers, diagnostic scan tools, socket sets, torque wrenches, lifting equipment, and safety gear.
• Paint and Body Supplies: Essential items for bodywork and painting, such as automotive paint, primers, clear coats, body fillers, and rust treatment products, are also available.
• NAPA AutoCare Network: While D&S Auto Parts Inc is a parts store, it is part of the larger NAPA network which includes NAPA AutoCare Centers. This means they can often provide referrals to trusted repair shops or support local mechanics who utilize NAPA parts for their services.
• Knowledgeable Assistance: A key service highlighted by customers is the staff's ability to assist in finding specific parts and options for various vehicle models, including classic cars. This personalized guidance is invaluable for ensuring customers purchase the correct and most suitable components.
• Online Ordering and Pickup: Customers have the convenience of ordering parts online through the NAPA website and choosing in-store or curbside pickup, streamlining the purchasing process.

The success of NAPA Auto Parts - D&S Auto Parts Inc is largely attributed to several key features that enhance the customer experience:

• Highly Knowledgeable Staff: Customers consistently praise the staff for being "extremely friendly, knowledgeable, and helpful." This is a crucial differentiator, as having expert advice can save customers time and ensure they get the right part on the first try, especially when dealing with complex or older vehicle models.
• Excellent Inventory and Availability: Reviewers note that the store often has specific parts in stock, which is a significant advantage when a vehicle needs immediate repair, such as a blown coolant hose on a classic car during a road trip. The ability to find parts for older vehicles also highlights their extensive inventory management.
• Customer-Centric Approach: The testimonials underscore a staff that goes above and beyond to assist customers, whether it's helping to identify options or providing quick solutions in urgent situations. This level of service builds trust and loyalty.
• Part of a Trusted National Brand: Being a NAPA Auto Parts store means customers benefit from the vast network, product quality standards, and potential warranties associated with the NAPA brand. While a few online discussions (not specific to this store) occasionally touch on quality concerns for some NAPA branded parts, the general perception and customer reviews for D&S Auto Parts Inc point to positive experiences with product availability and staff support.
• Support for Various Vehicle Types: The ability to source parts for classic cars, as evidenced by a customer who was driving a classic car from Detroit to Nashville, demonstrates their versatility and commitment to serving a wide range of automotive enthusiasts.

As a NAPA Auto Parts location, D&S Auto Parts Inc participates in various promotions and programs offered by the NAPA brand. While specific, active local promotions are not explicitly stated in the provided information, NAPA frequently offers:

• Monthly Deals and Rebates: NAPA often runs national promotions on specific product categories like batteries, oil, or tools. Customers are encouraged to check the NAPA website or inquire in-store for current offers.
• NAPA Rewards Program: This loyalty program allows customers to earn points on purchases, which can be redeemed for discounts on future NAPA purchases, providing ongoing value for regular customers.
• Competitive Pricing: While NAPA parts might sometimes be priced differently than online-only retailers, the value proposition at D&S Auto Parts Inc includes the immediate availability of parts, expert in-person assistance, and straightforward warranty processes (e.g., direct exchange of defective parts), which can save significant time and hassle compared to online alternatives.

The primary promotional strength of NAPA Auto Parts - D&S Auto Parts Inc, as evidenced by customer reviews, is its commitment to excellent customer service, knowledgeable staff, and the reliable availability of parts. For local users in Troy, OH, this store provides not just auto parts, but also the expertise and support needed to ensure their vehicles remain on the road safely and efficiently.