Ford Service at Dave Arbogast

Ford Service at Dave Arbogast ico

(66 reviews)

Auto Repair StationsOhioMiami CountyTroySouth Co Road 25A

Miami County . Ohio

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  • Intro
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  • Location
  • Reviews
  • +1 937-980-0526
  • www.arbogastford.com
  • 3230 S Co Rd 25A, Troy, OH 45373, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Ford Service at Dave Arbogast Introduce

Ford Service at Dave Arbogast is the dedicated service department of Dave Arbogast Ford, a prominent dealership located at 3230 S Co Rd 25A, Troy, OH 45373, USA. They can be contacted by phone at (937) 980-0526 or mobile at +1 937-980-0526. As a factory-authorized "Auto Repair Station," this facility specializes in providing comprehensive maintenance and repair services primarily for Ford vehicles, while also catering to other makes and models with their experienced technicians.

Environment and Facility:

As part of a full-service automotive dealership, Ford Service at Dave Arbogast operates within a modern and well-equipped facility. This typically includes multiple service bays designed to handle a high volume of vehicles efficiently. The environment is clean, organized, and equipped with the latest diagnostic tools and specialized equipment specific to Ford vehicles. Customers can expect a comfortable waiting area, often with amenities such as free Wi-Fi, refreshments, and potentially a children's play area, reflecting a commitment to customer convenience. The service drive is designed for quick and efficient vehicle drop-off and pick-up, ensuring a smooth flow of operations. Being located within a dealership means access to a parts department stocked with genuine OEM (Original Equipment Manufacturer) Ford parts, which is a significant advantage for repairs and maintenance.

The overall ambiance aims to be professional and reassuring, aligning with the brand standards of a major automotive manufacturer. The physical address on S Co Rd 25A in Troy places it conveniently for residents of Troy and the surrounding Dayton area, including cities like Tipp City and Piqua, making it an accessible option for their automotive service needs.

Services and Offerings:

Ford Service at Dave Arbogast offers a comprehensive array of services, tailored to meet the needs of Ford owners while also having the capability to service other vehicle brands. Their services include, but are not limited to:

  • Routine Maintenance: This covers essential services such as oil changes, tire rotations, fluid checks and top-offs, multi-point inspections, and scheduled maintenance recommended by Ford to ensure optimal vehicle performance and longevity.
  • Advanced Diagnostics: Utilizing state-of-the-art diagnostic equipment, their technicians can accurately pinpoint issues with engine performance, electrical systems, and other complex vehicle components. They are equipped to handle check engine light diagnostics and other warning indicators.
  • Brake Services: Full-range brake repair and replacement, including brake pads, rotors, calipers, and fluid systems, ensuring optimal stopping power and safety.
  • Engine Repair: From minor tune-ups to significant engine overhauls, their factory-trained technicians are capable of addressing a wide spectrum of engine-related problems.
  • Transmission Services: Transmission fluid changes, inspections, and repairs for both automatic and manual transmissions.
  • Tire Services: Sales of new tires, mounting, balancing, rotation, and repair of punctures. They also offer wheel alignment services.
  • Battery Services: Testing, replacement, and recycling of automotive batteries.
  • Heating and Air Conditioning (HVAC) Service: Diagnostics, repair, and recharging of vehicle climate control systems.
  • Genuine Ford Parts: As an authorized Ford service center, they use genuine Ford parts, which are designed to fit perfectly and maintain the original performance and safety specifications of the vehicle. This is a significant advantage over aftermarket parts, especially for warranty compliance.
  • Recall Services: Authorized to perform all necessary recall repairs and software updates mandated by Ford, ensuring vehicle safety and compliance.

The dealership's website also indicates that they service "nearly all makes and models, foreign and domestic," suggesting their technicians are broadly skilled beyond just Ford vehicles, although their primary expertise and genuine parts availability are for Ford.

Features and Customer Experience:

The customer reviews highlight several key features that contribute to Ford Service at Dave Arbogast's strong reputation:

  • Knowledgeable and Professional Team: Customers consistently praise the "knowledgeable" team members in the service drive, specifically mentioning names like Mike T. and Joey. This indicates a staff that is well-versed in automotive issues and capable of clearly explaining necessary services to customers.
  • Efficiency and Quick Service: One review explicitly states, "My visit with Arbogast Ford Service was quick and efficient!" This points to streamlined processes and capable technicians who can complete services promptly, minimizing customer wait times.
  • Trust and Reliability: The sentiment "Arbogast Ford Service is the ONLY place I trust with my vehicle :)" and "I have my vehicle serviced where they work because I trust them" are powerful endorsements. This high level of trust is built on consistent, honest service and effective problem-solving.
  • Top-Notch Service: The phrase "Top notch service was a plus!" signifies a commitment to excellence that extends beyond basic repairs, including aspects like communication, cleanliness, and overall customer care.
  • Factory-Trained Technicians: Being a Ford dealership service center, their technicians are factory-trained, meaning they have specific knowledge and certification directly from Ford, making them experts in Ford vehicle systems and technologies.
  • Complimentary Amenities: Dealership service centers often provide additional conveniences such as complimentary shuttle service, car washes, and alignment checks with certain services, which enhance the overall customer experience.

The personalized trust placed in specific individuals like Mike T. and Joey further emphasizes the strong customer relationships built by the service team. This personal connection contributes significantly to customer loyalty and satisfaction.

Promotional Information and Considerations:

The promotional appeal of Ford Service at Dave Arbogast is firmly grounded in its status as an authorized Ford service center, offering genuine parts, factory-trained expertise, and a strong track record of customer satisfaction. Key promotional messages would emphasize:

  • "The ultimate peace of mind for your Ford: Factory-trained technicians, genuine Ford parts, and services backed by a trusted dealership."
  • "Experience top-notch, efficient, and reliable automotive service in Troy – where your vehicle is cared for by experts you can trust."
  • "Comprehensive maintenance and repair for your Ford and other vehicles, ensuring optimal performance and longevity."
  • "Conveniently located with a comfortable waiting area and a team dedicated to transparency and exceptional customer care."

For local Ford owners in Troy and the wider region, Ford Service at Dave Arbogast presents itself as the authoritative choice for maintaining their vehicles. The strong customer testimonials reinforce its reputation as a reliable, efficient, and trustworthy service provider. While dealership service centers can sometimes be perceived as more expensive than independent shops, the value proposition here lies in specialized expertise, genuine parts, and a comprehensive approach to vehicle care that is hard to match elsewhere, especially for warranty-related work or complex diagnostics.

Ford Service at Dave Arbogast Photos

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Ford Service at Dave Arbogast Location

Ford Service at Dave Arbogast Customer Reviews

My visit with Arbogast Ford Service was quick and efficient! All of the team in the service drive are very knowledgeable and made sure everything was taken care of for me! Top notch service was a plus! Arbogast Ford Service is the ONLY place I trust with my vehicle :)

Apr 04, 2025 · Laura Wick

Mike T. and Joey are the best! I have my vehicle serviced where they work because I trust them.

Feb 19, 2025 · Terri P.

Great Service! Joey, Mike and team handled all of my needs quickly and efficiently. I will most certainly be returning for any and all service needs. I felt like i was treated like a true customer/client, and not just another number. Communication was great, Valet service drop off/pick up was as smooth as could be. Great place to service your vehicle! Thanks Team!

Mar 06, 2024 · bobby sparks

Leah in service was great to work with. After several items on our vehicle that needed attention, she called and let me know the status and the timing on when it would be done, and all the details of what was getting fixed. Their pick up service from my wife's work, and drop-off was a great advantage to getting the car into service. Always friendly service and sales, with an enormous knowledge of your total car care and needs...Thanks!

Feb 15, 2024 · Fred Dillon

Joey and Gene in the service department were excellent in getting my car fixed quickly and keeping me informed on everything being done. Nicest waiting room I’ve ever been in as well. I will definitely be returning for any future service.

Mar 22, 2024 · Jordan Wilson