Bodey's Automotive

- Overview
- Intro
- Photos
- Location
- Reviews
- +1 937-703-1614
- bodeysauto.com
- 407 Peters Ave, Troy, OH 45373, USA
Operating Hours
Bodey's Automotive Introduce
Located at 407 Peters Ave, Troy, OH 45373, USA, Bodey's Automotive presents itself as a dedicated auto repair station serving the local community. As an establishment categorized under "Auto Repair Stations," it is expected to provide a comprehensive suite of services and goods aimed at maintaining and repairing vehicles. The focus of such a platform is to offer expert diagnostics, reliable repairs, and general automotive care to ensure the longevity and performance of customers' vehicles.
When considering the environment of Bodey's Automotive, one can infer from its presence as a physical location in Troy, OH, that it operates as a traditional automotive workshop. This typically entails a garage space equipped with various tools, lifts, and diagnostic equipment necessary for performing a wide array of vehicle maintenance and repair tasks. The atmosphere within such a facility is often functional, designed for efficiency in handling multiple vehicles and mechanical challenges. Cleanliness and organization within the workshop can vary, but a professional auto repair station generally strives to maintain a tidy and safe working environment for its technicians and for the benefit of its customers' vehicles.
The services offered by Bodey's Automotive, as a general auto repair station, would typically encompass a broad spectrum of automotive needs. This includes, but is not limited to, routine maintenance such as oil changes, tire rotations, and fluid checks, all crucial for preventive care. More complex services would likely include engine diagnostics and repair, addressing issues ranging from minor tune-ups to significant internal engine problems. Brake services, including pad replacement, rotor resurfacing or replacement, and brake fluid flushes, are also standard offerings. Transmission services, suspension repairs, electrical system diagnostics, air conditioning recharging and repair, and exhaust system work are further examples of the diverse capabilities expected from a full-service auto repair facility like Bodey's Automotive. They provide the necessary parts and labor for these repairs, ensuring that vehicles are returned to optimal working condition.
The features that differentiate Bodey's Automotive, or any auto repair station, often lie in its approach to customer service, the expertise of its technicians, and its commitment to quality repairs. While specific details about their operational features are not explicitly provided, general expectations for such a facility include certified technicians who are proficient in working on various makes and models of vehicles. The use of up-to-date diagnostic technology is also a crucial feature, allowing for accurate identification of vehicle issues. A commitment to transparency in pricing and repair explanations is often a highly valued feature by customers. The ability to provide timely service and clear communication regarding repair progress and estimated completion times also contributes significantly to a positive customer experience. The nature of services, whether they offer walk-in appointments or primarily operate by scheduled bookings, can also be a key feature for local users. Their phone number, (937) 703-1614 or +1 937-703-1614, indicates direct lines of communication for inquiries and scheduling.
Promotional information for a local auto repair station like Bodey's Automotive would typically highlight their commitment to customer satisfaction and their technical expertise. While no specific promotional offers are detailed, common strategies include offering competitive pricing, warranties on parts and labor, and perhaps discounts for first-time customers or for specific seasonal services. Loyalty programs or referral incentives could also be part of their promotional efforts to attract and retain clientele. However, it is essential to consider the varied customer experiences when evaluating promotional claims. Customer reviews offer insights into the actual service received, which can significantly influence a business's reputation and promotional effectiveness. One customer review highlights a deeply negative experience involving a highly confrontational and rude interaction with an individual named Tracey Bodey, particularly concerning communication about a vehicle's timeline after a family emergency. This suggests a potential area for improvement in customer service and communication, which can impact the overall perception and success of promotional efforts. Conversely, another customer review provides a contrasting, highly positive account, commending Tracy and his staff for their consistent support and personal, family-oriented service, even going above and beyond by staying late to assist a shaken daughter after an accident. This review underscores the potential for a compassionate and helpful approach, which could be a significant promotional asset, emphasizing their commitment to customer well-being beyond just vehicle repair. The stark contrast in these reviews indicates that while technical competence might be present, consistency in customer interaction and communication style can vary significantly. Any promotional message would ideally address customer concerns, emphasize reliable service, and highlight positive customer experiences to build trust and attract new business.
Bodey's Automotive Photos
Bodey's Automotive Location
Bodey's Automotive Customer Reviews
I had my son’s car on the books, unfortunately I had to cancel due to my husband suddenly passing away. After 6 months I was able to get the car back on the books. The car was at Bodey’s and I called to get a time frame together for when it would be finished. I wasn’t rude or rushing anyone. Tracey Bodey got on the phone and had the audacity to yell, “No, there is no timeline!” He then proceeded to yell, “Well if you wouldn’t have taken your car off the books in the first place we wouldn’t have this problem now would we?” I have never had anyone speak to me so rudely, especially as a customer. I’d say, he should probably stay off of the phone altogether until he learns how to speak to people. I would never recommend this place, or if you do go there, don’t call and ask questions. Based off of the way Bodey’s responds to these 1 star reviews he’s extremely defensive and confrontational.
Dec 08, 2023 · Stephanie Dittman
With four drivers in my house, it seems I'm in constant need of a mechanic and Tracy and his staff are always there for me when I need them! They even stayed late on a Friday night to help my daughter, who had just been hit by another vehicle and was so shaken up and scared! Tracy not only helped repair the vehicle, he made my daughter feel better about the accident! That's the kind of personal, family oriented service we are looking for!
Mar 02, 2021 · Lori Burch
Second to none for customer service and overall experience. 10/10 would recommend.
Nov 18, 2024 · Stacey Dixon
Brought my daughter's explorer to him, on a trailer, to fix what a local mechanic couldn't. (We live about an hour away.) Want an honest, thorough mechanic? Don't look any farther! Support a local business that you can trust!
Apr 19, 2022 · Lori Meyer
Can't say enough about this garage. I was on my way from Michigan to Atlanta when my truck broke down. I call a couple other garages and they would not help me. Tracey and crew pull my truck in on the spot ordered my parts and had me on the road in 2 1/2 hours. Thank you and you guys are the best. Also when looking for the shop his building is behind the one that is shown on Google maps.
Dec 12, 2017 · Rodney Ouellette
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