NAPA Auto Parts

Extremely nice staff. They put my wiper blades on in the pouring rain and refused a tip. Great bunch of guys.

Aug 20, 2024 · Diana Adkin

Staff is helpful and you can still go in the store. My usual place only takes phone orders now. And the discount auto parts stores are only good for oil and wipers. Though I was disappointed to see China as the country of origin on my expensive boxes of lugnuts.

Nov 06, 2020 · Chuck Bunnell

AVOID THIS LOCATION AND SAVE THE HEADACHE!! I purchased a steering gear box yesterday. I returned my core to the NAPA Chardon location last night. Instead of giving me my core back they charged my card again for the core so now I've paid 2 core charges 285 and I've already turned my core in. The location said they can't refund my money. This is absolutely unacceptable. the store manager that was helping at the Chardon location this morning said there's nothing she could do to help. after she got upset and started crying and now I'm stuck waiting till who know when to get my money back.

May 07, 2021 · Lewis Zaj

to the post by MIKE HALE & DON KUCHARSKI tell what really happened.the reason she was approached was about the dog in the back of the car with the windows barely down 2in. in the hot sun panting away.WHILE SHE WAS IN THE COFFEE SHOP NOT NAPA.and dont forget to tell about the dog not being able to get to the open windows from the grate blocking it in the back.we listened to the dog bark at least 10min. there was ABSOLUTELY no foul language used.i was told 1 time to not follow her as i was walking back to our store.who ever called was asked to wait as we were busy and after numerous F-bombs to us they said no and hung up. WE HOPE THE DOG IS NEVER LEFT LIKE THAT IN THE FUTURE.

Sep 20, 2017 · napa

To NAPA, you’re full of it, there are witnesses who heard you swearing at her, even after you were asked not to speak like that in front of a 5 year old. The windows were half down, it’s been overcast all day, not “in the hot sun”. This also happened at 10am in the low 70’s. Quit acting like a self righteous taint stain and backpedaling. You were wrong. And yeah, the dog was panting, because she’s a 120lb mastiff. Also, she wasn’t “in the coffee shop”, she was on the patio so she can keep an eye on the dog. Want to deny that? Because she posted pics of her daughter on the patio eating.

Sep 20, 2017 · John Pflueger

Good service, friendly people, good stock in store. Happy with my visit!

May 15, 2025 · Jack Ross