Advance Auto Parts

Called these guys 10 min before closing for a jump - last ditch effort before having to wait for my roadside assist for 2 hours. They were there in about 2 min. No charge. He wouldn't even accept a tip. ...no words. Thank you guys

Feb 16, 2025 · Michael Bennett

I asked a young man with dark long hair “ where is the green radiator fluid?” His answer, “I don’t know if they make it any more.” He did not bother to ask anyone! I called the store & spoke to Bill. I explained the situation & he said OK I understand. But did not seem concerned. I asked if you train employees who do not know to just give up or ask a manager & he did NOT seem concerned. I went to O’Rileys and found an employee that was interested in good customer service & knew the business.

Jul 28, 2024 · Lyle Jim Morris

Employees were very helpful and nice. Thank you!

Feb 10, 2025 · Destiny Frost

I’ve got to say over the years I have dealt with a lot of auto parts stores in a few different states. But this Advance in particular is one of the best I’ve dealt with, and definitely the best auto parts store locally. Always friendly service, and if they don’t have the parts you need, they do everything they can to get them for you in a timely fashion. Not many places you can call on a holiday weekend at 11am and have your out of stock parts by 2pm. Hats off to these guys for having a great work ethic, and to Advance for still selling quality parts unlike some other competitors

Jul 03, 2023 · David S

About a week ago I stopped at Advanced Auto Parts in Chardon for a headlight bulb. Well, I pulled in right as they were closing. A young dark haired gentleman was so unbelievably kind and stayed to get me a headlight bulb and even put it in my Jeep for me, it event started to rain! This employee was so kind to help me and it really touched my heart and helped to restore faith in humans. Thank you so much for the outstanding interaction!

Oct 14, 2023 · Katlyne Van Driest

Mike and his team are always so friendly and helpful! In Chardon you have your pick of auto parts stores but Advanced Auto beats them all. I'll never go anywhere else!

May 01, 2024 · Maureen Schulz