Mission Ford of Dearborn Service

Mission Ford of Dearborn Service, located at 14585 Michigan Ave, Dearborn, MI 48126, USA, operates within the platform category of Auto Repair Stations, offering both automotive repair services and functioning as an auto parts store. They can be contacted at (313) 846-5000 or +1 313-846-5000. As part of a Ford dealership, Mission Ford of Dearborn Service likely specializes in providing genuine Ford parts and certified service for Ford vehicles, although they may also cater to other makes and models for general repairs.

The limited customer feedback available presents a mixed view of Mission Ford of Dearborn Service. One customer expresses a highly positive experience specifically with an individual named "Abdominal," praising their knowledge, friendliness, and fast service. This reviewer also mentions receiving the "best deal available" and offers a strong recommendation for the establishment. This suggests that at least some customers have found the parts and/or service department to be efficient, well-informed, and customer-oriented.

In stark contrast, another customer provides an extremely negative review, going so far as to suggest a rating of "-0 stars." This reviewer advises against buying a car or getting service at Mission Ford of Dearborn Service. Their negative sentiment extends to the Ford brand itself, recommending purchasing a Tesla instead. This feedback indicates a significant level of dissatisfaction with either the sales or service aspects of this dealership, or potentially both. Without more details, it is difficult to pinpoint the exact nature of the negative experience, but it raises serious concerns about the overall customer satisfaction at Mission Ford of Dearborn Service.

Given its dual role as an auto parts store and a service center within a Ford dealership, Mission Ford of Dearborn Service likely offers a range of services and features tailored to Ford owners and potentially other vehicle makes. As an auto parts store, they would stock and sell genuine Ford parts, ensuring compatibility and quality for Ford vehicles. This would be a significant advantage for Ford owners in the Dearborn area seeking original equipment manufacturer (OEM) parts for repairs or maintenance. Their inventory might include components for various Ford models, from routine maintenance items like filters and fluids to more specialized parts for repairs.

In addition to selling parts over the counter to customers and independent repair shops, the parts department at Mission Ford of Dearborn Service would also supply the dealership's service bays with the necessary components for the repairs they undertake. This integration between the parts department and the service center can streamline the repair process for customers having their vehicles serviced at the dealership.

As an Auto Repair Station, Mission Ford of Dearborn Service would offer a comprehensive range of automotive services, likely performed by Ford-certified technicians. These services would typically include:

• Routine maintenance: Such as oil changes, tire rotations, fluid flushes, and scheduled service intervals as recommended by Ford.
• General repairs: Addressing issues with brakes, engines, transmissions, exhaust systems, steering and suspension, and electrical systems.
• Warranty work: Performing repairs covered under Ford's manufacturer warranty.
• Recall services: Addressing safety recalls issued by Ford.
• Diagnostic services: Utilizing specialized tools and software to identify and resolve complex automotive problems.

The environment of Mission Ford of Dearborn Service would likely be consistent with a standard car dealership service center. This might include a customer waiting area with amenities such as seating, Wi-Fi, and perhaps refreshments. The service bays would be equipped with the necessary tools and equipment to service and repair vehicles, and the parts department would have organized storage for their inventory of Ford parts.

Features that might be expected from a dealership service center like Mission Ford of Dearborn Service include:

• Ford-certified technicians with specialized training on Ford vehicles.
• Use of genuine Ford parts, ensuring quality and compatibility.
• Access to Ford's diagnostic tools and technical resources.
• Warranty repairs and recall services.
• Potentially, extended service hours or Saturday service for customer convenience.

However, the starkly contrasting customer reviews suggest that the actual customer experience might vary significantly. While one customer highlights knowledgeable and fast service, the other expresses extreme dissatisfaction with both purchasing and servicing vehicles at this location.

Promotional information is not provided in the available data. Car dealerships often run various promotions on service and parts, such as discounts on oil changes, tire specials, or coupons for specific maintenance items. They may also offer financing options for more extensive repairs. To determine if Mission Ford of Dearborn Service has any current promotions, local users would need to contact them directly or visit their website, if available.

For local users in Dearborn, MI, considering Mission Ford of Dearborn Service for their auto parts needs or service requirements, particularly for Ford vehicles, it is advisable to take into account the mixed customer feedback. The positive review suggests the potential for excellent service in at least some instances, particularly with knowledgeable staff in the parts department. However, the strongly negative review indicates that significant issues may exist within their overall operations or customer service. It would be prudent to inquire about service guarantees, technician qualifications, and parts warranties before committing to any service or purchase.

In conclusion, Mission Ford of Dearborn Service in Dearborn, MI, functions as both an Auto Repair Station and an auto parts store, specializing in Ford vehicles. While one customer praises their knowledgeable and fast service in the parts department, another expresses extreme dissatisfaction with their overall experience, advising against both sales and service. Local users should consider these contrasting views and potentially seek further information before utilizing their services or purchasing parts.