Midas

For local users in Henderson, Nevada, seeking a reliable Auto Repair Station for a wide range of vehicle maintenance and repair services, the Midas located at 2620 Windmill Pkwy, Henderson, NV 89074, USA, presents itself as a highly recommended option. As part of the well-established Midas chain, this particular location has garnered positive feedback for its trustworthy service, skilled technicians, and commendable management.

Midas on Windmill Parkway can be contacted by phone at (702) 623-9211 or via their mobile number, +1 702-623-9211. This direct contact information allows local residents to easily schedule appointments, inquire about specific services, or discuss any concerns they may have regarding their vehicles. The availability of both phone numbers ensures convenient communication with the service center.

Based on the provided customer reviews, this Midas location stands out for its commitment to quality work and customer satisfaction. One reviewer explicitly states that the "Windmill and Pecos location is the only shop I trust to do any work on my car whether it be maintenance or a more involved repair." This strong endorsement speaks volumes about the trust and confidence this customer has in the services provided. They further highlight that "the techs here take pride in their work and management is even better," encouraging others to bring their cars to this shop without hesitation.

Another customer recounts a recent service experience involving an oil change, tire rotation, and the installation of new wiper blades. Notably, this customer had previously been informed by another establishment (Jiffy Lube) that their brakes were in bad condition and needed replacement. Seeking a second opinion, they asked Midas to check their brakes during this service appointment. The process of setting the appointment was described as "very easy," and the shop readily accepted a coupon. The customer also found the price for the wiper blades to be reasonable, even less than expected, and the check-in process was smooth.

The review particularly praises Mark, identified as the manager, for being "very helpful and super polite," even amidst a busy day with numerous phone calls and waiting customers. Mark patiently addressed all of the customer's questions and provided helpful information. When the customer picked up their vehicle two hours later (having informed them there was no rush), they were "very surprised" to learn that the brake inspection revealed no immediate need for new brakes. This contradicted the assessment from the other service provider. The customer expressed shock at this honesty, especially considering that brake repairs are a significant part of Midas's services. They deeply appreciated the manager's honesty and patience, strongly recommending this location and expressing their intention to return for future vehicle service needs. The reviewer emphasizes the value of an "honest and reliable place that do not try to find extra things needed," urging the shop to maintain this approach.

Considering these reviews, the environment at this Midas location on Windmill Parkway appears to be professional and customer-focused. The positive mentions of the manager, Mark, suggest a well-managed facility where customer service is prioritized. The willingness to accommodate coupons and provide transparent explanations indicates a customer-friendly approach. Even on a busy day, the staff is described as polite and patient, contributing to a positive customer experience. The fact that customers trust this location for both routine maintenance and more complex repairs suggests a well-equipped and competently staffed service center.

The services offered at this Midas location likely encompass a broad range of auto repair and maintenance. Based on the reviews, these include:

• Oil changes
• Tire rotations
• Wiper blade replacement
• Brake inspections
• General maintenance
• More involved repairs (as mentioned by the first reviewer)

The features of this Midas location that stand out based on the customer feedback include:

• **Trustworthy and honest service:** Multiple reviews emphasize the honesty and integrity of the staff, particularly in accurately assessing repair needs.
• **Skilled technicians:** The first reviewer trusts them for both maintenance and complex repairs, implying competent technical skills.
• **Excellent management:** The manager, Mark, is specifically praised for his helpfulness, politeness, and patience.
• **Easy appointment process:** Scheduling service is reported to be convenient.
• **Acceptance of coupons:** They are willing to honor discounts and promotions.
• **Reasonable pricing:** The cost of services, such as wiper blades, is considered fair.
• **Thorough inspections:** They perform checks (like brake inspections) and provide honest feedback.
• **Customer-centric approach:** They prioritize answering questions and ensuring customer understanding.

Promotional information is partially available, as one reviewer mentions that "they gladly took my coupon," indicating that this location honors discounts or promotions that customers may have. However, the specific details of these promotions (e.g., types of coupons accepted, specific discounts offered) are not provided in the reviews. Local users are encouraged to inquire directly with the store about any current promotions or available coupons when scheduling their service.

In conclusion, the Midas located at 2620 Windmill Parkway in Henderson, NV, appears to be a highly reputable Auto Repair Station based on the overwhelmingly positive feedback from the provided customer reviews. Local users can expect honest and reliable service, competent technicians, and excellent management. They offer a range of services from routine maintenance like oil changes and tire rotations to more complex repairs. A notable feature is their commitment to providing accurate assessments and not recommending unnecessary repairs, as highlighted by the brake inspection experience. While they do accept coupons, specific promotional details should be confirmed directly with the store. For residents of Henderson and the surrounding areas looking for a trustworthy and customer-focused auto repair experience, this Midas location comes highly recommended.