Big O Tires

Welcome to Big O Tires, your local destination in Henderson, Nevada, for a variety of automotive needs, primarily specializing in tires and also offering a selection of auto repair services. Situated at 170 N Pecos Rd, Henderson, NV 89074, USA, Big O Tires operates within the Auto Repair Stations category, providing both products (tires and parts) and services (tire maintenance and some auto repairs) to the local community. We aim to be a convenient and reliable resource for keeping your vehicle running smoothly and safely on the road.

While specific details about the environment of our Henderson location are best experienced during a visit, Big O Tires stores generally strive to offer a welcoming and efficient service environment. Customers can typically expect a service area where vehicles are inspected and worked on, as well as a customer waiting area. The focus is on providing a space where your vehicle can receive the necessary attention from our service team.

As an auto parts store with service capabilities within the Auto Repair Stations platform category, Big O Tires offers a range of products and services, including:

• Tire Sales: As our name suggests, a core offering is a wide selection of tires from various brands to fit different makes and models of vehicles, as well as different driving needs and budgets. Our team can assist you in choosing the right tires for your vehicle.
• Tire Services: We provide a comprehensive range of tire services, including tire mounting, balancing, rotations, and repairs (such as flat tire fixes). Proper tire maintenance is crucial for safety and extending the life of your tires.
• Wheel Alignment: Ensuring your wheels are properly aligned is important for even tire wear, optimal handling, and fuel efficiency. We offer wheel alignment services using specialized equipment.
• Brake Services: Maintaining a functional braking system is essential for safety. Big O Tires typically offers brake inspections, pad and rotor replacement, and other brake system services.
• Oil Changes: Regular oil changes are vital for engine health. We provide oil and filter changes as part of our routine maintenance services.
• Other Minor Auto Repairs: Based on general information for Big O Tires locations, some stores may offer additional minor auto repair services such as battery replacement, fluid flushes, and wiper blade replacement. However, the extent of these services can vary by location.

Big O Tires in Henderson is characterized by several features, as indicated by both general knowledge of the franchise and the provided customer reviews:

• Focus on Tires: Our primary expertise lies in tires – sales, maintenance, and related services like alignment and balancing.
• Straightforward Approach (as per positive review): One customer appreciated the honest and direct communication, noting that the service team does not engage in unnecessary upselling.
• Fast and Clean Service (as per positive review): Another customer highlighted the efficiency and cleanliness of the service they received for general maintenance needs.
• Potential for Issues with Major Repairs (as per negative review): One customer reported significant problems and expenses related to a more complex repair (overheating issue), suggesting that major repairs might not be their area of expertise.
• Use of Sealants (as per negative review): The negative review mentions the use of a sealant in the cooling system, which subsequently led to further engine damage. This suggests a particular approach to problem-solving that may not always be in the best long-term interest of the vehicle.

Promotional information for the Henderson Big O Tires location is not provided in the given data. However, Big O Tires as a franchise often runs national and local promotions on tires and various services. These can include discounts on specific tire brands, seasonal tire sales, rebates, and special offers on services like oil changes or brake service packages. To find out about any current promotions at the 170 N Pecos Rd location in Henderson, it is best to contact the store directly at (702) 660-9509 or +1 702-660-9509. You may also want to check the Big O Tires website for any national promotions that might be applicable at this location.

The customer reviews present a mixed picture of the service at this particular Big O Tires location. One customer had a positive experience with routine service, praising the honesty and efficiency of the team, particularly mentioning a staff member named Cory. This suggests that for certain types of maintenance and tire-related services, the location may provide satisfactory service. However, the second review details a highly negative experience with a more complex engine-related issue, resulting in significant additional costs and further damage to the vehicle after an initial repair attempt. This feedback indicates potential limitations in handling major repairs and raises concerns about the diagnostic and repair approaches taken in such cases.

For local users in Henderson, NV, Big O Tires at 170 N Pecos Rd appears to be a suitable option for tire sales and potentially routine maintenance services like oil changes and brake checks, as suggested by the positive review. The straightforward and honest service mentioned is a definite plus. However, the negative review serves as a cautionary note regarding more complex auto repairs. If you are considering Big O Tires for major engine or system repairs, it may be prudent to seek a second opinion or inquire specifically about their expertise and approach to such issues. For tire-related needs, the positive feedback suggests a reliable service. As always, it's recommended to discuss your specific needs and concerns with the service team directly when you contact or visit the store.

To get the most accurate information about the services offered, current promotions, and the team's capabilities for specific repairs, please contact Big O Tires at (702) 660-9509 or +1 702-660-9509. We recommend clearly outlining your needs and asking about their experience with similar issues, especially if you require more than just tire services or routine maintenance.