McKnight Collision Centers, Inc

(7 reviews)

Auto Repair StationsOhioCuyahoga CountyEast ClevelandHayden Avenue

Cuyahoga County . Ohio

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Operating Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

McKnight Collision Centers, Inc Introduce

McKnight Collision Centers, Inc. stands as a reputable and established auto repair station, specifically operating within the "Auto Repair Stations" category to provide specialized collision repair and auto body services. With a history of serving communities, McKnight Collision Centers, Inc. has built a strong reputation for delivering high-quality workmanship aimed at restoring damaged vehicles to their pre-accident condition. They understand that being involved in a collision can be a stressful experience, and their mission is to simplify the repair process for their customers.

Environment: Professionalism Meets Customer Comfort

The environment at McKnight Collision Centers, Inc. is crafted to reflect a balance of professional efficiency and customer comfort. Upon entering, customers are typically greeted by a clean, organized, and welcoming reception area. The staff is trained to be empathetic and communicative, recognizing that individuals seeking collision repair are often dealing with the aftermath of an accident. This means clear communication about the repair process, timelines, and insurance procedures is a high priority. The service bays themselves are equipped with modern, specialized tools and technology essential for precise collision repair, including frame straightening machines, advanced diagnostic equipment, and state-of-the-art paint booths. The overall setting aims to instill confidence in the quality of work to be performed, while also providing a reassuring space for clients during what can be a challenging time.

Services: Comprehensive Collision and Body Restoration

McKnight Collision Centers, Inc. offers an extensive suite of services designed to address all aspects of vehicle damage resulting from collisions or other incidents. Their goal is to seamlessly restore both the aesthetics and structural integrity of your vehicle. Their core services typically include:

  • Auto Body Repair: This encompasses the repair or replacement of damaged body panels, bumpers, fenders, doors, hoods, and other exterior components. Their technicians are skilled in handling varying degrees of damage, from minor dings to extensive structural compromise.
  • Structural Repair: For vehicles that have sustained significant impact, McKnight Collision Centers performs frame or unibody straightening to restore the vehicle's original factory dimensions and structural integrity. This is crucial for the vehicle's safety and performance post-collision, utilizing specialized measuring systems and frame machines.
  • Auto Body Painting: They offer comprehensive painting services, including full vehicle repaints and localized spot painting. Utilizing advanced paint matching technology and high-quality automotive paint products, they ensure a seamless and undetectable color match with your vehicle's original finish, addressing chips, scratches, and other paint damage.
  • Dent Repair: This includes traditional dent removal for more substantial damage, as well as Paintless Dent Repair (PDR), an efficient method for removing minor dents and dings without disturbing the original paint, often saving time and cost.
  • Auto Glass Repair and Replacement: Services cover the repair of minor chips and cracks in windshields, as well as full replacement of windshields, side windows, and rear windows, ensuring proper sealing and safety.
  • Mechanical Damage Repair: Beyond bodywork, they also address mechanical components that may have been affected by a collision, such as engine parts, suspension, steering, and drivetrain elements, ensuring the vehicle functions correctly and safely.
  • Safety System Repairs and Calibration: Damage to crucial safety systems, including airbags, seat belts, and various sensors (such as those for Advanced Driver-Assistance Systems - ADAS), are meticulously repaired and calibrated to ensure they function as intended after the repair.
  • Wheel Alignment: After collision repairs, particularly those involving suspension or structural components, wheel alignment is performed to ensure proper handling and tire wear.
  • Disassembly and Assessment: A thorough inspection process is carried out to identify both visible and hidden damage. This involves careful disassembly to fully assess the extent of underlying issues.
  • Quality Control & Final Inspection: Before vehicle handover, a rigorous quality control and final inspection process ensures that all repairs meet the highest standards and the vehicle is returned in impeccable condition.

Features: Commitment to Quality, Safety, and Convenience

McKnight Collision Centers, Inc. distinguishes itself through several key features that underscore its dedication to quality, safety, and a customer-centric approach:

  • Certified Technicians: Their team comprises highly trained and experienced technicians who are continuously updated on the latest repair techniques and vehicle technologies. Many are likely certified by industry standards like I-CAR and may hold specific manufacturer certifications, ensuring repairs meet rigorous OEM (Original Equipment Manufacturer) specifications.
  • Advanced Technology and Equipment: The use of cutting-edge diagnostic tools, precise measuring systems, and modern paint application technology ensures that repairs are accurate, efficient, and meet or exceed industry standards.
  • Insurance Claim Assistance: McKnight Collision Centers works directly with all major insurance carriers, simplifying the claims process for customers. They assist with everything from initial estimates and claim filing to liaising with adjusters and arranging for appraisers, making the experience as smooth as possible.
  • Commitment to OEM Specifications: A strong emphasis is placed on restoring vehicles to their original factory specifications, particularly concerning structural integrity and safety systems. This commitment often involves using genuine OEM parts to ensure compatibility and performance.
  • Comprehensive Damage Assessment: They provide free, detailed estimates after a thorough inspection that accounts for both visible and hidden damage, ensuring transparency and no unexpected costs later.
  • Rental Car Arrangement Assistance: To minimize inconvenience for customers during the repair period, McKnight Collision Centers often assists with arranging rental vehicles.
  • Quality Control and Detailing: Post-repair, vehicles undergo a meticulous quality control check and are often thoroughly cleaned and detailed, ensuring they are returned in pristine condition, both inside and out.

Promotional Information: Focus on Trust and Value

While specific, publicly advertised discount promotions might not be the primary focus for collision repair centers due to the nature of insurance-driven repairs, McKnight Collision Centers, Inc. leverages promotional aspects that highlight their value proposition, convenience, and peace of mind for customers. Their promotional efforts are typically built around:

  • Free Estimates: A fundamental offering, providing a no-obligation assessment of the damage and repair costs, which is crucial for customers evaluating their options.
  • Seamless Insurance Process: Promoting their ability to handle the complexities of insurance claims directly with carriers is a significant benefit, as it reduces stress and administrative burden for the customer.
  • Quality Assurance and Warranty: Although not explicitly stated as a "promotion," the underlying guarantee of quality and, in many reputable shops, a lifetime warranty on repairs, serves as a powerful assurance and a key reason for customer choice. This promise often outweighs short-term discounts.
  • Efficient Repair Times: Highlighting their efficiency in getting vehicles repaired and back on the road promptly is a critical factor for customers, especially those reliant on their vehicles for daily activities.
  • Customer Testimonials and Reputation: The most effective "promotions" for auto body shops often come from positive word-of-mouth and customer reviews. McKnight Collision Centers would likely emphasize their history of satisfied customers and strong community standing to attract new business.
  • Assistance with Towing: The provision of, or assistance with, towing services post-accident is a valuable convenience promoted to ease the immediate aftermath of a collision.

McKnight Collision Centers, Inc. positions itself as a reliable and expert partner for anyone in need of auto body and collision repair services. By focusing on a professional environment, comprehensive repair solutions, state-of-the-art features, and services that prioritize customer convenience and peace of mind, they aim to be the go-to destination for restoring vehicles to their original safety and aesthetic standards after an accident.

McKnight Collision Centers, Inc Location

McKnight Collision Centers, Inc Customer Reviews

when I picked up my car it was shining from the new paint and polish. The staff was very cordial and the summary bill was very detailed and exact. You cannot beat a family own business that is run and staffed by family members. Despite the effects of COVID on all businesses, McKnights remained positive the entire time. I am from Fairlawn, OH and chose McKnight’s for my car due to recommendations of other customers in my local area. I wish them continued success. And I will soon be asking them to assess another car of mine.

Mar 06, 2023 · Linda McNulty

Great service. I received prompt return calls, and my inquiries about my vehicle were addressed promptly and professionally. Plus they did a great job repairing my beloved vehicle. I highly recommend McNight Collison Center!

Apr 04, 2023 · Ann Vaughn

They were recommended to me by the mechanic shop next door they did a great job!!! Repair and painted in very reasonable time. Cost what was quoted.

Mar 03, 2024 · Soreal Lampkin

Amazing shop! Polite friendly workers. Fixed my vehicle after an accident can’t tell anything happened.

Mar 27, 2023 · Alecia Clinard

The owner, Ezra McKnight, is respectful and wants to ensure the work performed on our vehicle was to our satisfaction.

Mar 13, 2023 · Elaine Hawkins