Mazda Service

Welcome to Mazda Service, an auto repair station located at 1794 Maplelawn Rd suite #100, Troy, MI 48084, USA. As a service center likely associated with a Mazda dealership, we primarily focus on providing maintenance and repair services for Mazda vehicles in the Troy, Michigan area. Our aim is to offer specialized care tailored to the specific needs of your Mazda automobile.

The provided customer reviews do not offer any insight into the physical environment of the Mazda Service center. Typically, dealership service areas include a reception and waiting area for customers, service bays equipped with the necessary tools and diagnostic equipment for Mazda vehicles, and a parts department. Given the affiliation with the Mazda brand, one might expect a professional setting adhering to Mazda's standards.

As an auto repair station connected to Mazda, the primary services offered would naturally revolve around the maintenance and repair of Mazda vehicles. Based on the limited information from the customer reviews, specific services are not detailed. However, one can infer that they would likely include:

• General maintenance services: Such as oil changes, tire rotations, fluid checks, and scheduled maintenance according to Mazda's recommendations.
• Diagnostic services: Identifying and addressing mechanical and electrical issues specific to Mazda vehicles.
• Repair services: Covering a wide range of potential problems, from engine and transmission repairs to brake and suspension work.
• Parts replacement: Utilizing genuine Mazda parts for repairs to ensure optimal performance and reliability.
• Body work and collision repair: While not explicitly mentioned, some dealership service centers also offer these services or have affiliations with nearby body shops. However, the focus of the provided review is on parts pricing.

The limited customer feedback available for Mazda Service raises significant concerns regarding the pricing of parts and services. Both provided reviews describe the exact same negative experience from a customer who owns a Mazda CX-50 that was damaged by a deer. This customer contacted Brighton Mazda, who indicated they would assist. However, when dealing with this specific showroom (presumably Mazda Service in Troy, given the address and phone number context of your request), the customer was quoted an exorbitant price of $1800 for a part that they claim costs only $50.

The stark discrepancy between the quoted price and the customer's stated value of the part is alarming. This suggests a potential issue with the pricing strategy or a significant markup on parts at this particular location. The customer explicitly states that the $1800 quote was "for nothing," implying that the cost was not justified by additional services or complexities. This experience led the customer to strongly advise against using this service, stating "Not recommendable" in both reviews.

The lack of any positive feedback or further details about the services provided makes it challenging to offer a balanced perspective. The only available information paints a picture of potentially unreasonable pricing for at least one specific part required for a Mazda vehicle repair. This could deter local users from seeking services at this location, particularly for collision-related repairs where parts costs can be a significant factor.

Currently, there is no information available regarding any promotional offers or special deals at Mazda Service in Troy. Given the negative feedback concerning pricing, it would be advisable for local Mazda owners to inquire about pricing transparency and potentially seek quotes from multiple service providers before committing to repairs at this location.

For local Mazda owners in the Troy, Michigan area, Mazda Service is a geographically convenient option as a service center likely affiliated with the Mazda brand. However, the strong negative feedback regarding a substantial price discrepancy for a replacement part should be a significant consideration. Potential customers may want to exercise caution and seek detailed breakdowns of repair costs and potentially compare quotes with other authorized Mazda service centers or reputable independent repair shops specializing in Mazda vehicles.

In summary, based solely on the limited and negative customer reviews, Mazda Service in Troy offers:

• Specialized service for Mazda vehicles at a location in Troy, Michigan.
• However, there is a significant concern raised by a customer regarding extremely high pricing for a replacement part, with a quote of $1800 for a part stated to cost $50.
• The customer strongly advises against using this service due to this pricing issue.
• No positive feedback or information about other aspects of their service, environment, or features is available.
• No promotional information is provided.

Local Mazda owners in Troy are strongly advised to consider the serious pricing concerns raised in the available customer reviews. It would be prudent to obtain detailed quotes for any required repairs and compare them with other service providers to ensure fair and reasonable pricing. The lack of any positive feedback makes it difficult to assess other aspects of their service quality or customer experience.