Masters Car Care Firestone & Tire Shop

Auto Repair StationsMichiganWayne CountyDetroitCadillac CommunityGreenfield Road
Wayne County . Michigan
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- +1 313-835-5464
- 14170 Greenfield Rd, Detroit, MI 48227, USA
Operating Hours
Masters Car Care Firestone & Tire Shop Introduce
As a distinguished "Auto Repair Station" within the local community, Masters Car Care Firestone & Tire Shop stands as a robust and reliable hub for all automotive needs. This establishment leverages its affiliation with the reputable Firestone brand to offer a broad spectrum of services, from specialized tire solutions to comprehensive vehicle repairs and maintenance. Masters Car Care Firestone & Tire Shop aims to be the go-to destination for drivers seeking trustworthy service, quality products, and expert workmanship for their vehicles.
The services offered by Masters Car Care Firestone & Tire Shop are extensive, covering virtually every aspect of vehicle care, aligning with the "Complete Auto Care" philosophy. Their strong emphasis on tires is evident through their comprehensive offerings, including the sale of a wide range of new tires from leading brands like Firestone, Bridgestone, Goodyear, Dunlop, Kelly, Continental, and SureDrive. Beyond sales, they provide essential tire services such as tire repair, installation, rotation, and balancing, crucial for maximizing tire life and ensuring optimal vehicle performance and safety. For critical safety systems, they offer thorough brake repair services, encompassing inspections, pad replacements, rotor resurfacing or replacement, and fluid checks. They perform precise wheel alignments to ensure proper steering and tire wear, which is vital for safe driving and fuel efficiency. Masters Car Care is also well-equipped for engine repair services, ranging from advanced diagnostics to addressing complex engine issues. This includes tackling problems indicated by the check engine light, performing engine tune-ups, and managing emissions testing where applicable. Routine preventative maintenance is a cornerstone of their service, with offerings like oil changes (conventional, synthetic blend, and full synthetic options), battery checks and replacement, and wiper blade replacement. They also handle AC service to ensure comfortable driving in all seasons, and address issues with steering and suspension systems, which are critical for vehicle handling and ride comfort. Furthermore, some locations offer services for electric and hybrid vehicles, demonstrating their commitment to staying current with evolving automotive technologies. They also cover drivetrain, radiator, and transmission services, ensuring that all major vehicle systems are properly maintained and repaired. Their comprehensive warranty options, often backed by the Firestone network, provide additional peace of mind to customers.
The environment at Masters Car Care Firestone & Tire Shop is designed to be professional, efficient, and customer-friendly. As part of a larger network like Firestone Complete Auto Care, the physical locations often adhere to a standardized model, featuring clean, well-organized service bays equipped with modern diagnostic tools and repair equipment. The waiting areas are typically comfortable, providing amenities such as Wi-Fi to allow customers to remain productive or relax while their vehicles are being serviced. A key aspect of their operational environment is transparency and clear communication. Customers often report that the staff, from service advisors to technicians, are helpful and take the time to explain the necessary repairs, providing a detailed breakdown of costs and ensuring customer understanding before work begins. This commitment to open dialogue helps build trust and minimizes confusion. The atmosphere is generally one of helpfulness and efficiency, with a focus on quick turnaround times for common services like oil changes and tire installations, while also having the capacity for more extensive repairs. The integration with a large brand like Firestone often means adherence to high operational standards and a commitment to customer satisfaction, contributing to a professional and reliable service environment.
The features that distinguish Masters Car Care Firestone & Tire Shop are rooted in its combination of brand strength, technical expertise, and comprehensive service offerings. A significant feature is its affiliation with Firestone, a nationally recognized and trusted brand in tires and auto service. This provides customers with access to a wide range of high-quality Firestone tires and often a nationwide warranty network. The presence of highly trained and often ASE Certified technicians is another key feature, ensuring that vehicle repairs and maintenance are performed by qualified professionals using industry best practices. Their comprehensive service menu means customers don't need to visit multiple shops for different needs; they can get everything from a new set of tires and a wheel alignment to complex engine diagnostics and brake repairs all under one roof. The option for online appointment scheduling is a convenient feature that saves customers time and allows them to plan their visits efficiently. They often emphasize preventative maintenance programs, including free vehicle inspections, to help customers proactively manage their car's health and avoid more costly repairs down the line. Furthermore, many Firestone-affiliated locations offer various financing options, such as the Firestone credit card, which can provide promotional financing on qualifying purchases, making large repairs more manageable for customers. The commitment to providing a warranty on parts and labor further enhances customer confidence in the quality and durability of the services provided.
In terms of promotional information, Masters Car Care Firestone & Tire Shop actively engages in various strategies to attract and retain customers, leveraging both the Firestone brand and their local service quality. A significant part of their promotions includes a wide array of coupons, offers, and rebates. These often feature direct savings on popular services like oil changes, brake service, and wheel alignments. For tire purchases, they frequently offer compelling rebates on specific Firestone and Bridgestone tires, which can provide substantial savings (e.g., up to $160 via a prepaid card with the purchase of four eligible tires). These tire promotions are often seasonal or time-limited to encourage immediate action. They also promote the convenience of scheduling services online and offer free vehicle inspections to encourage customers to visit and assess their car's needs without upfront cost. Promotional messaging often highlights their comprehensive "complete auto care" approach, emphasizing that they are a one-stop shop for all maintenance and repair needs. The availability of financing options like the Synchrony Car Care™ credit card, which offers promotional financing on purchases over a certain amount (e.g., $199), is also a key promotional point, providing payment flexibility. They often use their online platforms and in-store signage to prominently display these deals, encouraging customers to check for current offers. By combining the trust associated with the Firestone brand with competitive pricing and a broad range of services, Masters Car Care Firestone & Tire Shop aims to be the preferred choice for local drivers seeking value and reliability in their automotive care.
Masters Car Care Firestone & Tire Shop Photos
Masters Car Care Firestone & Tire Shop Location
Masters Car Care Firestone & Tire Shop Customer Reviews
April 17, 2025 UPDATE: An issue came up with my engine again. 🙄 😒 As soon as Kamal and Abe found out they IMMEDIATELY took measures to resolve the issue. They aren't just my mechanics, they way they look out for me, makes them my family. ❤️ I took my 2010 Honda Pilot to Kamal at Masters on August 28, 2024, with two issues: white smoke from the exhaust (intermittent) and an AC problem (recharged twice but only lasted hours). God LITERALLY sent me here to get my baby, a 2010 Honda Pilot, fixed. (Literally, 3-4 mechanics flaked on me prior.) It had an oil leak, blowing white smoke sometimes, and the AC compressor was out. I'm homeless with serious health issues. Kamal & crew got my baby in, fixed, and out that day. They were honest, affordable, and did HIGH QUALITY repairs that came with a 6 MONTH WARRANTY!! They are my new, honest, dependable mechanics! And they should be your's too!! I just want to give them a huge THANK YOU again!
Apr 17, 2025 · Nickie M. Robb
In the past, I've had good experience. But it time absolutely not. My daughter took a car here. I was going to finance to get it fixed. I remember how much i was approved for. The manager called and say which car was yours. I said you should know that.Then called my husband and says it is going to be $1500.( there was a electric problem.) I had a bad feeling so I had it towed to somewhere else. Turns out it was the fuel pump and it only cost to $500 i will never return here again.
Mar 25, 2025 · Laura Williams
Stand's firmly behind their work goes above and beyond good job Kamal👍👍
Apr 18, 2025 · Charles Mahone
Office manager was very polite and helpful. The mechanics were friendly, fast, and professional. Their prices are fair considering the surrounding competition. I have no complaints; for future repairs, I will be returning.
Feb 02, 2025 · Electa Wilson
Great place, highly recommended. Rob their floor manager helped me tremendously. Answered all my questions and helped as much as he could. Prices are decent and they work with you. Check them out!!!!
Jan 31, 2025 · Aujenae Jackson
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