Master Tech RV Custom Coach & Marine

This introduction is based on critical recent feedback regarding Master Tech RV Custom Coach & Marine, located at 4800 Beck Dr Suite A in Elkhart, Indiana. While the name suggests a business specializing in RV, custom coach, and marine repairs and potentially the sale of related parts, recent customer experiences indicate significant issues with their order fulfillment and customer communication, particularly concerning parts orders placed in January 2025.

Based on the available information, Master Tech RV Custom Coach & Marine may present itself as an Auto Repair Station that also provides goods for sale, specifically parts for RVs, custom coaches, and marine vehicles. However, it is crucial for local users to be aware of serious concerns raised by multiple customers regarding orders placed with this company. These concerns revolve around a failure to deliver ordered parts, lack of communication, and potential issues with order fulfillment processes.

Two recent customer reviews paint a concerning picture. One customer placed an order on January 6, 2025, with an estimated delivery date of January 10, 2025. As of January 25, 2025, the order had not been received. The customer reported repeated attempts to contact the company via phone and email, all of which went unanswered. This complete lack of communication is a significant red flag. The customer expressed understandable frustration, especially given a message on the company's website indicating a move, questioning why basic communication channels like phone and email were not being monitored during this transition. Due to the lack of delivery and response, this customer was compelled to dispute the charge with their credit card company, fearing they would never receive their order and suspecting a potential scam.

Another customer shared a similar negative experience, explicitly advising others: "DO NOT ORDER PARTS FROM THIS COMPANY!" This customer ordered a window shade motor on January 2, 2025, and their card was charged immediately. An initial delivery date of January 8, 2025, was provided, but no tracking information was ever sent. Multiple attempts to contact the company via email, including after acknowledging the website message about their move and allowing additional time, also yielded no response. Ultimately, this customer also had to dispute the charge to protect themselves from what they described as a "fraudulent outfit."

Given this overwhelmingly negative and consistent recent feedback specifically concerning parts orders, it is difficult to provide a positive description of the environment, services, or features of Master Tech RV Custom Coach & Marine as it pertains to parts sales. The complete lack of communication and failure to fulfill orders, as reported by multiple customers within a short timeframe, raises serious concerns about their operational practices and customer service related to online parts orders.

While the company's primary business may involve RV, custom coach, and marine repairs, the negative experiences related to parts orders should serve as a significant warning to potential local users considering purchasing parts from them. The lack of response to inquiries and the failure to deliver ordered and paid-for items are critical issues that cannot be ignored.

At this time, there is no information available regarding any positive promotional offers or services. Instead, the prevailing information strongly suggests extreme caution when considering placing any parts orders with Master Tech RV Custom Coach & Marine. The reported lack of communication and order fulfillment failures indicate a high risk of negative outcomes for customers.

In conclusion, based on recent and consistent negative customer feedback regarding parts orders placed with Master Tech RV Custom Coach & Marine in Elkhart, Indiana, it is strongly advised that local users exercise extreme caution when considering purchasing parts from this company. The reported issues of non-delivery and lack of communication are significant concerns. While they may offer repair services for RVs, custom coaches, and marine vehicles, the current information strongly cautions against ordering parts online or potentially through any other means without further investigation and evidence of improved order fulfillment and customer communication practices. Potential customers should be aware of the risks highlighted by these recent experiences.