Accelerators Inc

(99 reviews)

Auto Repair StationsIndianaElkhart CountyElkhartRoske Drive

Elkhart County . Indiana

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Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Accelerators Inc Introduce

Accelerators Inc, located at 406 Roske Drive, Elkhart, IN 46516, is a well-established and highly-regarded auto repair station committed to providing a full spectrum of automotive services to local users in the Elkhart area. With a strong focus on customer satisfaction and quality workmanship, Accelerators Inc positions itself as a reliable partner for all vehicle maintenance and repair needs. They cater to a broad range of vehicles, including American and foreign cars, as well as medium-duty trucks and fleet vehicles, making them a versatile choice for both individual car owners and businesses.

The core philosophy at Accelerators Inc revolves around designing their services with the customer in mind. This means prioritizing an experienced and professional staff, offering convenient amenities, and ensuring transparent and fair service. Their goal is to provide a stress-free experience, getting vehicles back on the road safely and efficiently, while building lasting relationships based on trust and dependable service.

Environment

Accelerators Inc is designed to offer a convenient and customer-friendly environment. While specific details about the aesthetics of their waiting area are not extensively advertised, it is generally understood that a reputable auto repair shop like Accelerators Inc maintains a clean and organized facility. Their focus on customer comfort and ease is evident through specific offerings such as Free Wi-Fi, allowing customers to stay connected and productive while waiting. For those unable to wait on-site, Accelerators Inc provides a Free Shuttle Service, as well as local pick-up and delivery options, minimizing disruption to a customer's daily routine. The workshop itself is equipped to handle a wide range of automotive repairs, from routine maintenance to more complex diagnostics, ensuring a professional and efficient workspace for their technicians. They also feature a Night Owl/Early Bird drop box, providing flexibility for customers to drop off their vehicles outside regular business hours.

Services

Accelerators Inc offers a comprehensive range of automotive repair and maintenance services, ensuring that various vehicle needs are met with expertise. Their services cover both preventative maintenance and unexpected repairs for a wide array of vehicles, including:

  • General Automotive Repair: Capable of handling a broad spectrum of repair needs for both American and foreign cars.

  • Heating & AC Service: Comprehensive maintenance and repair of vehicle heating, ventilation, and air conditioning systems to ensure optimal climate control.

  • Tires and Brakes: Services include tire inspection, repair, replacement, balancing, and rotation, as well as thorough brake system checks, repair, and replacement.

  • Exhaust System Repair: Addressing issues with vehicle exhaust systems, from muffler replacements to catalytic converter repairs.

  • Basic Maintenance: Essential services such as oil changes, fluid checks, filter replacements, and other routine maintenance to keep vehicles running smoothly and prevent larger issues.

  • Transmissions: Expertise in diagnosing and repairing transmission issues for various vehicle types.

  • Fleet Services: Dedicated maintenance and repair solutions for commercial fleets, helping businesses keep their vehicles operational and minimize downtime.

  • Medium Duty Trucks: Specialized service for larger vehicles such as flatbeds, box trucks, and other medium-duty commercial vehicles.

  • Batteries: Battery testing, replacement, and related electrical system checks.

  • Engine Mechanical: Diagnosing and repairing a wide range of engine mechanical issues, from minor adjustments to major overhauls.

  • Diagnostics: Utilizing advanced diagnostic tools to accurately identify and resolve complex vehicle problems, including check engine light issues.

Features

Accelerators Inc distinguishes itself through several key features that contribute to its strong reputation and customer satisfaction:

  • Experienced Professional Staff: The cornerstone of their service is a team of highly experienced and professional technicians. Customer reviews frequently praise the staff for being "prompt, courteous, professional" and providing "fair and honest service."

  • Broad Vehicle Compatibility: They service a wide variety of vehicles, including both American and foreign cars, as well as medium-duty trucks and fleet vehicles, making them a versatile choice for many different customers.

  • Convenient Drop-off and Pick-up Options: The availability of a Night Owl/Early Bird drop box, local pick-up and delivery, and a Free Shuttle Service highlights their commitment to making auto repair as convenient as possible for their busy clientele.

  • High Customer Satisfaction: Accelerators Inc boasts an impressive average score of 4.9 out of 5 stars from over 1,400 reviews on SureCritic, with 90% of reviews being 5-star ratings. This indicates consistent excellence in service and customer care.

  • Trust and Honesty: Repeated mentions in customer reviews about "fair and honest service" and "never lied to me" underscore their commitment to integrity in their operations.

  • Efficiency and Speed: Customers frequently commend Accelerators Inc for quick service, with some even noting tire plugs done in less than 15 minutes, demonstrating their operational efficiency.

  • Clean and Friendly Environment: Reviews mention the place is "clean and the people friendly," contributing to a positive customer experience.

Promotional Information

Accelerators Inc primarily promotes its services through its strong reputation for customer service, convenience, and quality work. While specific, time-limited discount codes or offers are not prominently advertised, their core promotional messages are embedded in their service philosophy and highlighted by consistent positive customer feedback. Key promotional aspects include:

  • Emphasis on Customer Convenience: The Free Shuttle Service, local pick-up and delivery, and the Night Owl/Early Bird drop box are consistently highlighted as benefits that differentiate them from competitors, offering practical value to busy customers.

  • Showcasing High Customer Satisfaction: Their impressive 4.9-star rating on SureCritic and numerous positive testimonials are powerful promotional tools, building trust and encouraging new customers based on proven reliability.

  • Commitment to Honesty and Fairness: The repeated mention of "fair and honest service" by customers acts as a strong promotional message, appealing to individuals who value transparency in auto repair.

  • Versatility for Various Vehicles: Highlighting their ability to service American and foreign cars, medium-duty trucks, and fleet vehicles promotes their broad capabilities to a wider audience.

  • Reliable and Experienced Staff: The emphasis on "experienced professional staff" reassures customers that their vehicles are in capable hands.

For the most current information on services or to schedule an appointment, local users are encouraged to visit the Accelerators Inc website, call them directly during business hours (Monday-Friday, 7:30 AM - 5:30 PM), or visit their location at 406 Roske Drive, Elkhart, IN 46516.

Accelerators Inc Location

Accelerators Inc Customer Reviews

I worked in a garage(municipal). I ordered parts. The quote they gave me for changing my sparkplugs was excessive...also the radiator I had it in for seemed a bit much. So I started researching. They charge you DOUBLE for every part. Not a reasonable mark up to cover the taxes. DOUBLE! The cost of the part...and again just because. So. A $10 part will cost you $20(plus labor remember). When another issue arose and a sought a new mechanic, they werent physically able to do the work...but they specifically didn't mention accelerators and pointed it out when I mentioned where I used to go. Said they were nice folk but didnt agree with their practices. And that came from an established(now retired) mechanic.

Nov 18, 2024 · A.M. Castwell

Accurate diagnostic of my repair needs and costs. Fixed my company vehicle and honored the company's vehicle maintenance program, which meant no out of pocket cost from me.

Nov 12, 2024 · Carl Busch

The do awesome work. They even texted me a couple days later to check on.

May 19, 2025 · Dale Haeck

This is a really good group of guys. I have taken a few of my cars there and have never had a bad experience. Quality of they work is great and services are priced fairly. The team is very knowledgeable and helpful as well. The one experience that locked in my business was when they quoted me $250 for a repair that my local dealer quoted me $700-$800. Not only that, but when I got there they told me they actually completed it quicker than expected and only charged me $192 out the door! I have never had a shop actually go DOWN on the quote, that speaks volumes for the honesty that this crew has.

May 19, 2023 · Zach Chovanec

Excellent service job as always. My husband had to actually wait there for them to do it this time (normally I drop it off) and he was amazed at how quickly they got it in and finished. They even fixed a leaky tire for me. Accelerators always makes me feel like my vehicle and I are in great hands. Their dependability to get me in and taken care of is excellent.

Mar 22, 2022 · Jennifer Thompson