Lochmandy Ford of Knox Parts

For local users in Knox, Indiana, Lochmandy Ford of Knox Parts, situated at 300 S Heaton St, serves as a dedicated source for automotive parts, primarily specializing in genuine Ford components. Operating within the broader category of Auto Repair Stations, while their primary function is the sale of parts, they are affiliated with a Ford dealership that may also offer repair and maintenance services. Understanding the distinction between the parts department and the service department, as indicated by available information, is crucial for local users.

As the parts department of a Ford dealership, the environment at Lochmandy Ford of Knox Parts is likely focused on organization and accessibility of a wide range of automotive components. You can anticipate a counter area where parts specialists can assist customers in identifying and ordering the necessary parts. The facility would likely include storage areas for various parts, potentially ranging from common maintenance items to more specialized components specific to Ford vehicles. The emphasis would be on efficiency in locating and providing the correct parts for customer needs, whether for individual repairs or for service technicians within the dealership.

The primary service offered by Lochmandy Ford of Knox Parts is the sale of automotive parts, with a strong emphasis on genuine Ford parts. This ensures that customers working on Ford vehicles have access to components specifically designed and manufactured for their vehicles, maintaining the integrity and performance standards set by the manufacturer. The services related to the parts department likely include:

• Genuine Ford Parts Sales: Providing a comprehensive inventory of authentic Ford parts for various models and years. This includes everything from engine components and drivetrain parts to electrical components, body panels, and accessories.
• Parts Ordering: Assisting customers in identifying and ordering specific parts that may not be immediately available in stock. Leveraging the dealership's network to source parts efficiently.
• Parts Consultation: Offering expertise and guidance to customers in selecting the correct parts for their specific repair or maintenance needs. Parts specialists can often provide valuable insights and ensure compatibility.
• Wholesale Parts: Potentially supplying parts to local independent repair shops and other businesses requiring Ford components.
• Accessories Sales: Offering a range of genuine Ford accessories to personalize and enhance vehicle functionality and appearance.

While the primary offering is parts, being associated with a Ford dealership implies a potential for broader automotive services available through a separate service department. However, it is critical to note the feedback received regarding the service department at this location. According to a customer review, there were significant issues reported concerning unauthorized services being added to a bill and a lack of resolution from the service manager. This negative feedback specifically targets the service department and should be carefully considered by local users seeking repair services at this dealership. The review also mentions issues with the sales staff, which, while not directly related to the parts department, contributes to the overall customer experience at this location.

The key feature of Lochmandy Ford of Knox Parts is their access to and specialization in genuine Ford parts. Using OEM (Original Equipment Manufacturer) parts is often preferred for maintaining the performance, reliability, and warranty of Ford vehicles. This ensures that repairs are done with components that meet the manufacturer's exact specifications. For Ford owners in Knox and surrounding areas, this provides a local source for these specialized parts, potentially saving time and ensuring the right fit for their vehicles.

Another potential feature is the expertise of the parts staff who are likely knowledgeable about Ford vehicles and their specific parts requirements. They can assist customers in navigating parts catalogs, identifying the correct components based on vehicle identification numbers (VIN), and providing information about part compatibility and availability.

Given the negative feedback specifically directed at the service department, it is challenging to ascertain any positive features associated with that aspect of the dealership. The parts department, however, likely benefits from being part of an authorized Ford dealership, providing a direct link to a vast inventory and resources for sourcing Ford components.

Currently, there is no promotional information available specifically for Lochmandy Ford of Knox Parts. Auto parts stores, especially those affiliated with dealerships, may offer promotions such as:

• Discounts on specific parts: Offering reduced prices on certain parts that are in high demand or part of a manufacturer's promotion.
• Seasonal parts specials: Discounts on parts related to seasonal maintenance, such as battery checks or winterization kits.
• Package deals: Offering bundled discounts when purchasing related parts together, such as brake pads and rotors.
• Service and parts bundles: Occasionally, dealerships might offer combined discounts on specific services that include the cost of parts. However, given the negative service review, it would be prudent to inquire carefully about any such offers and ensure clear communication regarding the scope of work and associated costs.

To inquire about any current parts promotions or to verify the availability and pricing of specific Ford parts, local users should contact Lochmandy Ford of Knox Parts directly at (574) 772-2181 or +1 574-772-2181. Visiting their location at 300 S Heaton St, Knox, IN 46534, USA, can also provide direct access to the parts specialists.

In conclusion, for residents of Knox, Indiana, Lochmandy Ford of Knox Parts serves as a local auto parts store specializing in genuine Ford components. This provides a valuable resource for Ford owners seeking OEM parts for their vehicles. While the parts department offers the advantage of expertise in Ford parts and access to a wide inventory, it is essential for local users to be aware of the negative feedback received regarding the service department at this dealership. When seeking auto repair services, it would be advisable to proceed with caution and ensure clear, written authorization for any work performed. For those specifically needing Ford parts, contacting or visiting Lochmandy Ford of Knox Parts directly is the best way to inquire about part availability, pricing, and any potential promotions.