Advance Auto Parts

Advance Auto Parts ico

(182 reviews)

Auto Repair StationsIndianaStarke CountyKnoxSouth Heaton Street

Starke County . Indiana

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  • +1 574-772-2368
  • stores.advanceautoparts.com
  • 504 S Heaton St, Knox, IN 46534, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 8:00 PM

Advance Auto Parts Introduce

Advance Auto Parts is a prominent and widely recognized entity within the automotive aftermarket, primarily operating as a comprehensive "Auto Parts Store." While the user-provided category is "Auto Repair Stations," it's important to clarify that Advance Auto Parts itself generally does not perform complex mechanical repairs on vehicles in the same way a traditional repair shop does. Instead, they empower both professional installers and do-it-yourself (DIY) customers by providing a vast selection of automotive parts, accessories, tools, and valuable free in-store services. This introduction will detail the typical store environment, the extensive range of goods and supporting services offered, key distinguishing features, and common promotional strategies employed by Advance Auto Parts, all based on widely available public information.

The Environment at Advance Auto Parts

Upon entering an Advance Auto Parts store, customers will find a retail environment designed for efficient Browse and immediate access to automotive essentials. Stores are typically well-lit, organized into clear sections for various vehicle systems (e.g., brakes, engine, electrical, maintenance fluids), and feature prominent displays of popular products and new arrivals. The aisles are generally spacious enough to navigate comfortably, even with shopping carts or larger items. A key aspect of the environment is the presence of knowledgeable team members who are often readily available to assist customers. These team members are trained to help locate specific parts, answer technical questions, and provide advice on DIY repairs, catering to both experienced mechanics and those new to vehicle maintenance. The counter area is typically equipped for quick transactions, and many locations offer amenities like a comfortable waiting spot for free in-store services. The overall atmosphere is one of practicality and support, aiming to make it easy for customers to find what they need and gain confidence in tackling their automotive projects.

Comprehensive Goods and Supporting Services Offered

Advance Auto Parts excels in providing a vast inventory of automotive goods, complemented by several convenient in-store services. Their product offerings cover virtually every component and accessory a vehicle might need:

  • Replacement Parts: An extensive selection of parts for routine maintenance and repair, including brake pads and rotors, alternators, starters, water pumps, spark plugs, oil filters, air filters, cabin air filters, and more. They stock parts for a wide range of vehicle makes and models, both domestic and imported.
  • Automotive Fluids: A complete range of motor oils (conventional, synthetic blend, full synthetic), transmission fluids, brake fluids, coolants/antifreeze, power steering fluid, and other essential lubricants and chemicals.
  • Batteries: A wide variety of automotive and marine batteries, including their popular DieHard brand, known for reliability.
  • Accessories: Products for vehicle customization, interior and exterior care, lighting, and general utility, such as floor mats, seat covers, car cleaning supplies, truck accessories, and more.
  • Tools & Equipment: A broad selection of hand tools, power tools, diagnostic equipment, jacks, jack stands, and other tools necessary for DIY repairs or professional use. This also includes their popular free loaner tool program.
  • Performance Parts: For enthusiasts looking to enhance their vehicle's performance, they offer a selection of specialized parts.
  • Wiper Blades: Various types and sizes of wiper blades from leading brands.
  • Headlights and Bulbs: Replacement bulbs for headlights, taillights, interior lights, and more.

Beyond product sales, Advance Auto Parts provides several valuable *free in-store services* that bridge the gap between an auto parts store and basic "Auto Repair Stations" services:

  • Free Battery Testing and Installation: Customers can get their vehicle's battery tested for free, and if a new battery is purchased from Advance Auto Parts, they offer free installation for most vehicles. They also recycle old batteries.
  • Free Engine Light Scanning: For most OBD-II vehicles, team members can perform a free "Check Engine" light scan to read diagnostic trouble codes, providing an initial indication of potential issues. While they don't perform the diagnosis itself, they can help customers understand the codes and guide them toward needed parts or professional repair.
  • Free Starter and Alternator Testing: Similar to batteries, they can test starters and alternators on or off the vehicle to ensure the starting and charging systems are functioning correctly.
  • Free Wiper Blade Installation: When customers purchase new wiper blades, team members will install them for free.
  • Free Loaner Tool Program: This highly popular service allows customers to borrow specialized tools (e.g., for specific repairs) for a refundable deposit, saving them from purchasing tools they might only use once.
  • Free Oil and Battery Recycling: Advance Auto Parts provides a convenient and environmentally responsible way for customers to dispose of used motor oil and automotive batteries.

These services demonstrate a commitment to supporting both the DIY customer and indirectly assisting professional repair shops by providing quick access to parts and basic diagnostic support.

Distinguishing Features of Advance Auto Parts

Advance Auto Parts distinguishes itself in the automotive aftermarket through several key features:

  • Dual Customer Focus (DIY & PRO): They cater effectively to both the do-it-yourself mechanic and professional repair shops (PRO customers), often with separate service counters or dedicated programs. This broad appeal allows them to serve a wider customer base.
  • Extensive Inventory & Availability: With thousands of stores across North America and a robust supply chain, they offer a vast inventory of parts. Newer "market hub" stores significantly increase the availability of SKUs (up to 75,000-85,000 compared to 20,000-25,000 in typical stores), improving same-day delivery options.
  • Convenient Online-to-Store Experience: Their e-commerce platform allows customers to easily find parts online, check in-store availability, and opt for free in-store or curbside pickup within 30 minutes, or same-day home delivery in select areas.
  • Free In-Store Support Services: The array of free services like battery testing, check engine light scanning, and loaner tools are significant value-adds that empower customers to diagnose and perform basic repairs.
  • Speed Perks Loyalty Program: A comprehensive rewards program that allows customers to earn points on purchases, leading to "Perks Bucks" discounts and even gas rewards at participating Shell stations. The program has tiered benefits (Club, VIP, Elite) based on annual spending, offering increasing rewards and benefits.
  • Knowledgeable Team Members: Advance Auto Parts emphasizes training its team members to provide accurate advice and assistance, enhancing the customer experience.
  • Commitment to Sustainability: They actively promote environmental responsibility through programs like oil and battery recycling, aligning with modern consumer values.
  • Strong Brand Portfolio: Carrying a wide range of leading national and private-label brands (including DieHard for batteries and Carquest for parts) ensures quality and variety for customers.
Promotional Information

Advance Auto Parts frequently runs a variety of promotions and discounts to attract customers and drive sales. These promotions are dynamic and can be found through multiple channels:

  • Online Promotion Codes: Regular online-only discount codes (e.g., 15% off any order, 20% off orders over $100) are common, often with exclusions for certain categories or items.
  • Monthly Sales Ads: They publish monthly sales flyers featuring discounts on a wide range of products, from routine maintenance items to specific repair parts.
  • Seasonal Specials: Promotions tied to seasonal needs, such as discounts on wiper blades, antifreeze, or AC recharge kits during relevant times of the year.
  • Buy One, Get One (BOGO) Offers: Frequent BOGO deals on appearance products, chemicals, or specific accessories.
  • Bundle Deals: Savings when purchasing complementary items, such as oil change bundles (oil + filter).
  • Manufacturer Rebates: They often facilitate manufacturer rebates on tire purchases or other high-value items, offering additional savings.
  • Speed Perks Rewards: The loyalty program itself is a major promotional tool, offering ongoing savings through earned Perks Bucks and gas rewards. Members receive exclusive offers and faster point accumulation at higher tiers.
  • Email and SMS Sign-Up Discounts: New subscribers to their email list or SMS alerts often receive an initial discount coupon (e.g., 25% off their next online order).
  • Referral Programs: Incentives for customers who refer new buyers, providing discounts for both the referrer and the referred.

It's important for customers to check the Advance Auto Parts website, sign up for their Speed Perks program, and look for online coupons or local flyer ads to find the most current and applicable deals, as exclusions and terms often apply.

In conclusion, Advance Auto Parts, while not a traditional "Auto Repair Station" that performs comprehensive mechanical labor, is an indispensable resource in the automotive ecosystem. Through its extensive inventory of quality parts, a suite of free and convenient in-store services, a strong focus on both DIY and professional customers, and frequent promotional offers, Advance Auto Parts empowers vehicle owners to maintain and repair their vehicles effectively, serving as a vital partner for automotive needs in local communities.

Advance Auto Parts Photos

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Advance Auto Parts Location

Advance Auto Parts Customer Reviews

Very nice and the staff was very helpful as always.

Apr 30, 2025 · cathie blameuser

Great place! Helpful and knowledgeable staff. Can't thank them enough for helping me get started on my restoration project (Batmobile).

Jun 06, 2021 · KING PIÑA VI

Honestly, this auto parts store never disappoints or disrespects. I really appreciate their customer support service for customers in need, even though their prices can be a little high. Your order will be done as requested online or over the counter.

Jul 08, 2024 · Shamelia Piggott

Good selection on the shelves. Will order anything for free store pick which is a plus. Competitive prices and decent staff that seems like they don't dread going to work everyday.

May 02, 2021 · Stephan V

Great store and this one in particular has always seemed to have a few knowledgeable employees who are very helpful

May 16, 2023 · Bethe Bestyou