Lloyd's auto repairs

Lloyd's auto repairs ico

(23 reviews)

Auto Repair StationsTennesseeCocke CountyNewportE HIGHWAY 25 70

Cocke County . Tennessee

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Operating Hours

Monday 10:00 AM - 7:30 PM
Tuesday 10:00 AM - 7:30 PM
Wednesday 10:00 AM - 7:30 PM
Thursday 10:00 AM - 7:30 PM
Friday 10:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed

Lloyd's auto repairs Introduce

Lloyd's Auto Repairs operates as a dedicated and trustworthy establishment within the Auto Repair Stations category, serving local users with a comprehensive range of automotive repair and maintenance services. This center is built on a foundation of providing dependable and high-quality workmanship, ensuring that vehicles are kept in optimal condition for safety and performance. Lloyd's Auto Repairs aims to be a reliable partner for all car owners, from those seeking routine servicing to those in need of more complex mechanical repairs, emphasizing clear communication and customer satisfaction.

Environment

The environment at Lloyd's Auto Repairs is generally professional and organized, consistent with a reputable automotive service center. You would typically find a clean and well-maintained workshop equipped with the necessary tools and diagnostic technology to handle a broad spectrum of vehicle issues. The service bays are likely orderly, reflecting a meticulous approach to vehicle care and repair. For customers, there is usually a welcoming reception area where service advisors can consult on their vehicle's needs, explain any diagnosed problems, and discuss the recommended repair or maintenance options. The atmosphere is designed to be approachable and transparent, ensuring that customers feel comfortable and informed throughout the service process. The staff, including the technicians, are expected to maintain a professional demeanor and provide clear explanations, fostering trust and a positive customer experience.

Services and Goods for Sale

Lloyd's Auto Repairs offers a wide array of services that cover the essential needs for vehicle maintenance and mechanical repair. While it functions as a service center rather than a retail auto parts store, it certainly provides and installs all necessary parts as integral components of its repair and maintenance offerings. Their core services typically include:

  • General Vehicle Maintenance: This encompasses routine servicing vital for vehicle longevity and performance, such as oil changes, filter replacements (oil, air, cabin), fluid checks and top-ups (e.g., transmission fluid, brake fluid, coolant), and battery health checks and replacements.
  • Brake System Services: Comprehensive inspection, diagnosis, repair, and replacement of brake components, including brake pads, rotors, calipers, and brake fluid flushes, to ensure reliable stopping power.
  • Engine Diagnostics & Repair: Utilizing advanced diagnostic tools to pinpoint and address issues indicated by dashboard warning lights, engine performance problems, and conducting repairs ranging from minor adjustments to more significant component replacements.
  • Transmission Services: Maintenance and repair of both automatic and manual transmissions, including fluid changes, filter replacements, and addressing issues related to gear shifting or transmission performance.
  • Suspension & Steering Repair: Addressing problems with vehicle handling, ride comfort, and stability by repairing or replacing components like shocks, struts, ball joints, tie rod ends, and power steering systems.
  • Tire Services: Offering essential tire services such as tire rotation, balancing, and flat tire repair. While not primarily a tire retailer, they would also advise on or facilitate tire replacements when necessary.
  • Electrical System Diagnostics & Repair: Troubleshooting and fixing issues related to the vehicle's complex electrical systems, including lighting, power windows, central locking, and various sensors.
  • Air Conditioning (A/C) & Heating System Services: Diagnosing and repairing issues with the vehicle's climate control system to ensure comfortable cabin temperatures year-round.

As part of these services, Lloyd's Auto Repairs would procure and utilize a variety of high-quality auto parts, including filters, belts, hoses, brake components, engine parts, suspension components, and electrical parts, ensuring that repairs are durable and reliable.

Features

Lloyd's Auto Repairs distinguishes itself through several key features that contribute to its reputation as a reliable auto repair station. A significant feature is its commitment to quality workmanship. Reputable auto repair shops like Lloyd's pride themselves on having skilled and experienced technicians who can accurately diagnose problems and perform repairs efficiently and effectively. This dedication ensures that vehicles are repaired correctly, minimizing the chances of recurring issues and providing long-term reliability for the customer.

Another prominent feature often highlighted by customers of such establishments is their honesty and transparency. Lloyd's Auto Repairs would aim to build trust by providing fair pricing, clear explanations of necessary repairs, and avoiding unnecessary upselling. This straightforward approach helps customers feel confident in the services they receive and fosters long-term relationships.

Furthermore, an emphasis on customer service and effective communication is crucial. Service advisors are expected to be attentive to customer concerns, providing detailed explanations of diagnoses and repair processes in an easy-to-understand manner. This ensures that customers are well-informed and comfortable with the decisions being made about their vehicle's care. The ability to service a wide range of vehicle makes and models, from daily commuters to specialized vehicles, showcases their versatility and comprehensive technical knowledge, making them a convenient choice for many car owners.

Promotional Information

Like many businesses in the competitive auto repair industry, Lloyd's Auto Repairs would likely engage in various promotional activities to attract new clients and retain existing ones. While specific, current promotions for "Lloyd's Auto Repairs" are not universally detailed, common types of offers from similar establishments include:

  • New Customer Discounts: Offering introductory discounts on initial services, such as a percentage off a diagnostic fee or a reduced price for a first-time oil change, to encourage trial and build a customer base.
  • Seasonal Maintenance Specials: Promoting deals on services that are particularly relevant during certain times of the year. For instance, air conditioning system checks and recharges before the warmer months, or comprehensive fluid checks and brake inspections before long holiday drives.
  • Service Package Deals: Offering bundled services at a discounted rate, such as an oil change combined with a tire rotation and a multi-point inspection, providing added value to the customer.
  • Loyalty Programs: Implementing a system where returning customers can earn points or receive exclusive discounts on future services, fostering long-term patronage.
  • Online Booking Incentives: Providing a small discount or a complimentary basic service for customers who book their appointments through the company's website or online platforms.
  • Referral Programs: Incentivizing existing satisfied customers to refer new clients to the shop, with benefits for both the referrer and the new customer.

To ascertain the most current and specific promotional offers from Lloyd's Auto Repairs, local users are encouraged to directly contact them via phone or visit their physical location. These promotions are dynamic and change periodically to align with market demands and operational goals.

In conclusion, Lloyd's Auto Repairs serves as a dependable and comprehensive provider within the Auto Repair Stations category. With its wide range of maintenance and mechanical repair services, a strong emphasis on quality workmanship, transparent communication, and dedicated customer service, it aims to be a trusted and convenient solution for all local vehicle owners seeking reliable and professional automotive care.

Lloyd's auto repairs Photos

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Lloyd's auto repairs Location

Lloyd's auto repairs Customer Reviews

Lloyd has worked on our vehicle 3 different times and has done an awesome job every single time. Very professional work at very reasonable prices. From something as simple as replacing a side mirror, to fixing an extreme oil leak, to finding and fixing a broken wire in my cars fuse box. If you are looking for a mechanic you will not find one better than Lloyd. I would trust him with any mechanical need. He is absolutely the best Cocke County has to offer.

Dec 28, 2024 · Nellie Dennis

He got my van up in running in no time. We were just driving through Newport and knew no one. It was after hours and he took care of us! If we lived there he would work on all our cars. Very knowledgeable, honest and kind. We highly recommend!! Such a hard worker!

Jan 03, 2025 · Cassie Belt

I was driving from out of town, and broke down near the area. It ended up being the starter and Lloyd had me back on the road the same day. Very nice and honest shop! Highly recommend as he was a lifesaver!

Feb 21, 2025 · Reid Jecker

Lloyd help me and my family after my breaks went out in my truck. We were on our way home back to Wisconsin from coming from North Carolina. Called everyone in the area about taking a look at it but it was the same thing, everyone couldn't look at it for days or even weeks. Called Lloyds Auto Repairs and he looked at it that same night. Lloyd went out of his way to drop us back off at the hotel we were staying at, and picked us up after he fixed it. I would definitely recommend Lloyd. Thank you so much for everything Lloyd!

Aug 22, 2024 · Jason Hulce

I'm from South Carolina. My car broke during my stay in Tennessee. I gave Lloyd a call on the evening of Labor Day. He towed me to his shop, assessed my vehicle, and had me back on the road the next day! Great service. Great communication. Highly recommend!

Sep 04, 2024 · Joshua Wille