Lee's Tire & Service

Welcome to Lee's Tire & Service, a well-established auto repair station located at 27 Monument Pl, Topsham, ME 04086, USA. Serving the Topsham community and surrounding areas, Lee's Tire & Service operates within the platform category of Auto Repair Stations, providing a range of essential services and goods related to vehicle maintenance and repair. While their name highlights tires and service, customer feedback indicates a broader scope of automotive care, positioning them as a go-to spot for various vehicle needs.

Based on the available customer reviews, the environment at Lee's Tire & Service appears to be one where quality workmanship and a generally friendly demeanor are present. One long-term customer, despite a recent negative experience with scheduling, acknowledges that "people are nice and the work is quality." This suggests a team of skilled technicians who are capable of delivering reliable repairs and services. Another reviewer's positive experience highlights a sense of honesty and integrity, where they were advised their brakes were fine despite others suggesting replacement, and a minor issue was resolved at no charge. This indicates a business that values ethical practices and customer trust. While specific details about the shop's physical environment are not extensively described, the emphasis on quality work and instances of going above and beyond for customers suggest a professional and customer-focused setting.

As an auto repair station with a focus on tires and service, Lee's Tire & Service offers a variety of essential automotive services and goods. Based on the customer reviews and the nature of such businesses, their services likely include:

• Tire Sales and Services: As indicated by their name, Lee's Tire & Service likely offers a selection of tires for various vehicle makes and models. Their tire services probably include tire mounting, balancing, rotations, and repairs.
• State Inspections: The positive review mentions bringing a car in for a state inspection, indicating that they are a certified inspection station, a crucial service for vehicle owners in Maine.
• Brake Services: Both reviews touch upon brake-related services. One mentions a brake check where they were honestly told their brakes were fine, while the other implies brake work might be part of their general repair capabilities. This suggests they offer brake inspections, pad replacements, rotor service, and other brake system repairs.
• General Auto Repair and Maintenance: Beyond tires and brakes, as a long-term "go to spot," they likely offer a broader range of general auto repair and maintenance services. This could include oil changes, fluid flushes, battery service, engine diagnostics, suspension repairs, and more.
• Diagnostic Services: The instance of a Highlander Hybrid making a grinding sound being diagnosed and resolved suggests they have the capability to diagnose and address various mechanical issues.

Several features of Lee's Tire & Service can be gleaned from the customer reviews, both positive and negative, providing a balanced perspective:

• Quality Workmanship: Despite a scheduling issue, one customer explicitly acknowledges that "the work is quality," indicating a competence in the actual repairs and services performed.
• Honesty and Integrity: The reviewer who was told their brakes were fine when others suggested replacement highlights a commendable level of honesty and ethical practice. The no-charge resolution of a minor issue further reinforces this positive trait.
• Friendly Staff (Generally): The long-term customer mentions that "people are nice," suggesting a generally positive and approachable customer service attitude.
• Potential Scheduling Issues: The negative review points to a significant issue with appointment scheduling and communication, where a scheduled appointment was canceled on the day of service without adequate explanation or apology. This indicates a potential area for improvement in their business practices.
• Occasional Exceptional Customer Service: The instance of rust being scraped off and tires topped off at no charge showcases a willingness to go above and beyond for customers, fostering goodwill and loyalty.

Currently, no specific promotional information is available for Lee's Tire & Service based on the provided reviews. Auto repair and tire shops often offer various promotions to attract and retain customers. These could include:

• Tire Sales and Rebates: Special pricing or manufacturer rebates on specific tire brands or models.
• Seasonal Maintenance Packages: Discounts on services like oil changes, fluid checks, and tire rotations offered during specific times of the year.
• Inspection Specials: Discounted rates for state inspections or bundled inspection and maintenance deals.
• Brake Service Promotions: Offers on brake pad replacements or rotor resurfacing.
• Alignment Specials: Discounts on wheel alignments, often offered when purchasing new tires.

To inquire about any current promotions, special offers, or discounts available at Lee's Tire & Service, local users are encouraged to contact them directly using the provided phone number.

To get in touch with Lee's Tire & Service for inquiries about tire sales, auto repairs, or state inspections, you can use the following contact number:

• Phone: (207) 729-1676
• Mobile Phone: +1 207-729-1676

Their physical address is 27 Monument Pl, Topsham, ME 04086, USA. This central location in Topsham makes them a conveniently accessible option for residents seeking tire services and general auto repair.

In conclusion, Lee's Tire & Service in Topsham, ME, presents itself as an auto repair station offering a range of services, including tire sales and service, state inspections, brake work, and general auto maintenance. While customer experiences vary, with praise for the quality of work and instances of excellent customer service contrasted by a significant scheduling issue reported by one customer, the overall impression suggests a business with skilled technicians and a commitment to honesty. Local users seeking tire services or general auto repair in Topsham may find Lee's Tire & Service to be a reliable option, but it may be prudent to confirm appointment schedules and communication processes when booking services.