Land Rover Redwood City Service and Auto Parts

(9 reviews)

Auto Repair StationsCaliforniaSan Mateo CountyRedwood CityConvention Way

San Mateo County . California

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  • +1 650-649-6517
  • www.landroverrc.com
  • 440 Convention Way, Redwood City, CA 94063, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Land Rover Redwood City Service and Auto Parts Introduce

Land Rover Redwood City Service and Auto Parts stands as a premier "Auto Repair Station" meticulously tailored to meet the specific needs of Land Rover, Range Rover, and Discovery vehicle owners. This facility is not just a general car repair shop; it is an authorized dealership service center, meaning it operates with the direct backing and standards of the Land Rover manufacturer. This specialization ensures that owners of these sophisticated luxury SUVs receive the highest level of expertise, equipment, and genuine parts necessary for their vehicle's optimal performance and longevity.

The environment at Land Rover Redwood City Service and Auto Parts is designed to reflect the luxury and precision associated with the Land Rover brand. Upon arrival, customers typically experience a sophisticated and comfortable waiting area, often featuring amenities such as plush seating, complimentary Wi-Fi, refreshments, and potentially dedicated workstations. The service reception area is usually clean, well-lit, and staffed by professional service advisors who are knowledgeable about Land Rover vehicles and committed to providing excellent customer service. The service bays themselves are state-of-the-art, equipped with specialized diagnostic tools and lifting equipment specifically designed for Land Rover models. These workshops are maintained to rigorous cleanliness standards, ensuring a professional and efficient workspace for the highly trained technicians. Many luxury dealerships, including this one, also offer a covered service drive, providing comfort and protection from the elements during vehicle drop-off and pick-up, further enhancing the customer experience.

The services offered by Land Rover Redwood City Service and Auto Parts are comprehensive and specifically cater to the intricate engineering of Land Rover vehicles, positioning them firmly within the "Auto Repair Stations" category. Their core offerings include all aspects of routine maintenance, such as scheduled oil changes, tire rotations, fluid flushes (e.g., brake fluid, coolant, differential fluid), and comprehensive multi-point inspections as per manufacturer recommendations. Beyond routine service, they specialize in advanced diagnostics and repair for complex issues, including engine performance problems, transmission services, sophisticated electronic system diagnostics (e.g., infotainment, navigation, suspension controls), air suspension repairs, brake system servicing (including performance brakes), and exhaust system repairs. They are also adept at handling issues related to Land Rover's specialized off-road capabilities, such as drivetrain and differential maintenance. For customers needing body work, while they may not perform it directly on-site, they often have approved collision repair partners they can recommend, ensuring repairs meet Land Rover's exacting standards. Additionally, their "Auto Parts" component ensures the availability and provision of genuine Land Rover OEM (Original Equipment Manufacturer) parts, which are crucial for maintaining the vehicle's integrity and warranty.

Furthermore, Land Rover Redwood City Service and Auto Parts provides services like wheel alignment, tire sales and installation (specifically recommended or approved tires for Land Rover vehicles), battery testing and replacement, and air conditioning system service. They also offer software updates and recalls, which are often critical for modern, electronically-driven vehicles, ensuring all systems are running with the latest manufacturer-approved software. Their expertise extends to various Land Rover models, including Range Rover, Range Rover Sport, Range Rover Velar, Range Rover Evoque, Defender, Discovery, and Discovery Sport.

The features that distinguish Land Rover Redwood City Service and Auto Parts from a generic repair shop are numerous and significant. Firstly, they employ factory-trained and certified Land Rover technicians. These technicians undergo extensive, ongoing training directly from Land Rover, ensuring they possess the most up-to-date knowledge and skills specific to every model and its complex systems. This specialized expertise is critical for accurate diagnostics and effective repairs of luxury vehicles. Secondly, the exclusive use of genuine Land Rover OEM parts is a key differentiator. These parts are identical to those installed during manufacturing, ensuring perfect fit, function, and maintaining the vehicle's original performance and safety standards. This also helps uphold the vehicle's warranty. Thirdly, they utilize state-of-the-art, Land Rover-specific diagnostic equipment and tools that are often unavailable to independent shops. This advanced technology allows for precise troubleshooting of complex electronic and mechanical issues unique to Land Rover vehicles. Fourthly, customer convenience is highly prioritized. This often includes offering loaner vehicles (a major benefit for luxury vehicle owners), shuttle services, comfortable waiting areas, and digital service updates (including photos or videos of vehicle issues sent to the customer's device), allowing for transparent communication and informed decisions.

Another distinguishing feature is their adherence to Land Rover's specific maintenance schedules and protocols. This ensures that all services are performed according to manufacturer guidelines, which is vital for maintaining the vehicle's warranty and resale value. The commitment to customer satisfaction is often reflected in their professional and attentive service advisors who provide personalized care. The integration of service and parts departments under one roof also streamlines the repair process, reducing downtime for customers as parts are readily available.

Regarding promotional information, Land Rover Redwood City Service and Auto Parts, as an authorized dealership, frequently offers a range of service and parts specials. While specific offers are dynamic and should be verified directly on their official website, common promotions observed at such facilities include:

  • Seasonal Service Specials: Discounts on essential services tailored to the season, such as winter readiness checks, summer AC services, or tire changeover packages.
  • Maintenance Package Deals: Bundled services for common maintenance milestones (e.g., 30,000-mile service, 60,000-mile service) offered at a reduced price compared to individual services.
  • Parts Discounts: Percentage-based or fixed-amount savings on genuine Land Rover parts, including brake pads, filters, batteries, and accessories.
  • Tire Promotions: Special pricing on Land Rover-approved tires, often including complimentary mounting, balancing, or road hazard protection.
  • Oil Change Specials: Discounted rates on routine oil and filter changes, especially for new customers or as a recurring offer.
  • Brake Service Offers: Promotions on brake inspections, pad and rotor replacements, or brake fluid flushes.
  • Accessory Promotions: Discounts on genuine Land Rover accessories, such as all-weather floor mats, roof racks, or cargo management solutions.
  • Referral Programs: Incentives for existing customers who refer new clients to their service department.
  • Complimentary Multi-Point Inspections: Often offered with any service visit to provide a comprehensive overview of the vehicle's health.

Customers are encouraged to visit the official Land Rover Redwood City website, particularly their "Service Specials" and "Parts Specials" sections, or contact their service advisors directly to inquire about current promotions. Subscribing to their dealership newsletter is also an effective way to receive timely updates on exclusive offers. These promotions aim to make the premium experience of maintaining a Land Rover vehicle more accessible and provide value to owners by ensuring their luxury SUV receives the expert care it deserves with genuine components.

Land Rover Redwood City Service and Auto Parts Location

Land Rover Redwood City Service and Auto Parts Customer Reviews

Outstanding Service Experience with Mara! I’ve been servicing my Range Rover Sport at Land Rover for the past five years, and throughout most of that time, I’ve had the pleasure of working with Mara as my service advisor. She is truly fantastic! Mara consistently goes above and beyond to ensure that any issues with my vehicle are addressed thoroughly and efficiently. What really sets Mara apart is her ability to navigate even the most disruptive situations with professionalism and care. She communicates clearly, follows up promptly, and always makes me feel like a valued customer. I especially appreciate her attention to detail when it comes to arranging loaner vehicles—she always ensures that the loaner is not only available but also spacious enough to meet my needs. Thanks to Mara, every service visit feels smooth and stress-free. She’s a true asset to the dealership, and I can’t recommend her highly enough!

May 13, 2025 · Mike Monozon

A very excellent service experience from start to finish. The online scheduling is very easy and efficient. When I arrived for the scheduled service Jesus was immediately available to help. We discussed what services were recommended, reviewed my car's service history, and decided on what services should now be done. At day's end I received text notification that my car was ready to be picked up. Also, I received a very helpful inspection video. (I've saved this for future reference.) I received by email an invoice (which I paid on line) and a detailed inspection report detailing the work done. When I arrived the next morning to get my car Jesus was again immediately available with my keys. Since I had already paid for the service there was nothing else to do and I promptly left with my car. My Land Rover Discovery Sport is a brilliant piece of engineering design and I am grateful to Land Rover Redwood City for helping me to so easily keep it in perfect condition.

Feb 26, 2025 · William Monnet

My service advisor always has my best interest in mind. Went in for a wheel alignment and had some other issues checked out as well. Right away the technician were able to diagnose the problem. We also had a recall issue addressed as well. Thank you, Mara for your professionalism and always being so attentive.

Mar 16, 2025 · Victor Franco

Last week I brought in my car to Land Rover of Redwood City for oil change and brake inspection. I discussed the issues with Jesus Villasenor of service department, he has been extremely helpful and professional in taking care of the requirements. I recommend anyone taking his/her car there for service, ask for Jesus.

Jan 30, 2025 · Keivan Ehsanipour

Mara was great! I told her what was going in my car and she accurately communicated everything to their servicing team. I’m hoping this will be my last visit unless it’s for the usual maintenaince service. Thanks again Mara!

Jan 08, 2025 · Eva Camillo