King Of Queens Auto Body Inc

(47 reviews)

Auto Repair StationsNew YorkQueens CountyAstoria12th Street

Queens County . New York

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Operating Hours

Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed

King Of Queens Auto Body Inc Introduce

King Of Queens Auto Body Inc, situated at 3803 21st St in Long Island City, Queens, New York, is a dedicated auto repair station that specializes in collision repair and auto body services. As its name suggests, this establishment is focused on restoring vehicles to their pre-accident condition, whether the damage is minor or extensive. Operating in a bustling borough, King Of Queens Auto Body Inc aims to be a reliable partner for vehicle owners navigating the aftermath of an accident, providing expert craftsmanship and a streamlined repair process.

Environment at King Of Queens Auto Body Inc

The environment at King Of Queens Auto Body Inc is primarily that of a professional auto body shop, designed for efficient and high-quality vehicle restoration.

  • Specialized Workshop Space: The facility likely comprises dedicated areas for different stages of auto body repair, including frame straightening, dent removal, sanding, painting, and reassembly. Such workshops are equipped with specialized tools and machinery, such as frame machines, paint booths (often oven-bake for a factory-like finish), and precise measuring systems, all crucial for accurate and high-quality bodywork. The focus is on precision and attention to detail required for aesthetic and structural integrity after a collision.

  • Customer Service Area: While the primary work happens in the bays, there would be a reception or office area where customers can discuss their repair needs, get estimates, and handle insurance claims. This area would be organized to facilitate clear communication and efficient processing of paperwork. The emphasis would be on making the potentially stressful experience of collision repair as smooth as possible for the customer.

  • Professional and Organized: A reputable auto body shop maintains a high level of cleanliness and organization within its repair bays and premises. This not only ensures safety but also reflects the professionalism and meticulous nature of the work being performed.

  • Accessible Location: Being located in Long Island City, Queens, near 21st Street, indicates a location chosen for accessibility within a densely populated urban area, making it convenient for local residents and businesses to bring their damaged vehicles.

Services Offered by King Of Queens Auto Body Inc

As an "Auto Repair Station" specializing in body and collision work, King Of Queens Auto Body Inc provides a focused set of services that address vehicle damage resulting from accidents, wear, or other external factors. Their offerings are comprehensive within the realm of automotive exterior and structural repair.

  • Collision Repair: This is their core service, encompassing the full process of repairing vehicles damaged in accidents. This includes assessing damage, disassembling affected areas, structural repairs (e.g., frame straightening, chassis repair), panel replacement, and reassembly.

  • Auto Body Repair: Beyond collision repair, they handle general auto body work such as dent removal (paintless dent repair or traditional methods), scratch repair, and ding repair to restore the vehicle's aesthetic appeal.

  • Automotive Painting Services: A crucial part of body repair, this involves meticulous paint matching, primer application, painting with high-quality automotive paints, and clear coat application, often in specialized paint booths, to ensure a seamless and durable finish that matches the original factory paint.

  • Frame Straightening: For vehicles that have sustained significant structural damage in a collision, they provide frame straightening services using specialized equipment to restore the vehicle's frame to factory specifications, which is vital for safety and proper alignment.

  • Bumper Repair and Replacement: Repairing or replacing damaged bumpers is a common service, ranging from minor scuffs to complete bumper replacement after a collision.

  • Fender Repair and Replacement: Addressing damage to fenders, which are often susceptible to impacts.

  • Glass Replacement: While not a primary glass shop, auto body centers often handle the replacement of damaged windshields, side windows, and rear windows that are broken during a collision or body repair process.

  • Assistance with Insurance Claims: A significant service for customers after an accident is guidance and assistance with the insurance claims process. This often involves providing estimates, communicating directly with insurance companies, and managing documentation to simplify the experience for the vehicle owner.

  • Vehicle Restoration: For vehicles that require more extensive aesthetic restoration beyond accident repair, they can undertake projects to bring older or worn vehicles back to a pristine condition.

It is important for potential customers to understand that while they are expert in collision and body repair, King Of Queens Auto Body Inc is not typically a full-service mechanical repair shop for engine problems, transmission issues, or routine maintenance like oil changes and tire services. Their expertise is concentrated on the vehicle's exterior, structure, and associated components.

Features of King Of Queens Auto Body Inc

Key features that distinguish King Of Queens Auto Body Inc and contribute to its standing as a reputable auto repair station specializing in collision work include:

  • Specialized Expertise in Collision Repair: Their dedicated focus on auto body and collision repair means they have in-depth knowledge, specialized equipment, and trained technicians specifically for these complex types of repairs. This specialization often results in higher quality and more precise work compared to general repair shops.

  • Quality Workmanship: For auto body shops, the quality of the finish is paramount. This includes seamless dent removal, accurate paint matching, and proper reassembly, ensuring the vehicle looks as good as new. The use of "state-of-the-art equipment" often implies a commitment to high-quality results.

  • Customer-Centric Approach: While specific customer reviews were not broadly available, reputable auto body shops, including those with "King Of" in their name implying dominance or excellence, typically focus on clear communication and a smooth customer experience, especially during the often stressful process of post-accident repair.

  • Insurance Claim Assistance: The ability to work directly with insurance companies and guide customers through the claims process is a highly valued feature. It simplifies a complex bureaucratic task for the vehicle owner.

  • Restoration to Pre-Accident Condition: The ultimate goal and a key feature of a good auto body shop are their ability to restore the vehicle not just cosmetically, but structurally, to its condition before the damage occurred, ensuring safety and performance.

As the Better Business Bureau (BBB) profile for "King of Queens Automotive, LLC" indicates it is "NOT BBB Accredited," potential customers might look for other certifications (e.g., I-CAR Gold Class, manufacturer certifications) or rely more heavily on local reviews or word-of-mouth recommendations when considering this specific business. However, a positive reputation in the local community for quality collision repair is often built on consistent delivery of good results.

Promotional Information

Promotional efforts for King Of Queens Auto Body Inc would primarily revolve around highlighting their expertise in collision repair and their commitment to customer satisfaction.

  • Focus on Quality and Restoration: The core promotional message would emphasize their ability to perform "quality auto body repair" and "restore vehicles to their original condition." This addresses the primary concern of customers after an accident.

  • Insurance Company Partnerships/Assistance: Promoting their ability to work seamlessly with all insurance companies is a significant promotional point, as it alleviates a major burden for customers. This often suggests they are a preferred repair shop for various insurers.

  • Expertise in Advanced Repairs: Highlighting their capabilities in complex tasks like frame straightening and advanced painting techniques can attract customers with more severe damage, assuring them of a thorough repair.

  • Customer Testimonials and Word-of-Mouth: In the auto body industry, positive customer experiences and referrals are incredibly powerful. While specific testimonials for "King Of Queens Auto Body Inc" were not broadly retrieved, for any auto body shop, satisfied customers who share their positive experiences are a key promotional asset.

For the most current promotional offers, customers would need to contact King Of Queens Auto Body Inc directly at their location in Long Island City, Queens, to inquire about specific services or any available discounts on collision repair or bodywork. Given the nature of collision repair, which is often insurance-driven, promotions might be less about direct discounts and more about quality of service, speed, and seamless handling of the repair process.

King Of Queens Auto Body Inc Location

King Of Queens Auto Body Inc Customer Reviews

I’m a first time customer of Auto body , King of Queens, after an unexpected accident in Brooklyn on my way to get my stepson to an appointment , an appointment we had to later reschedule due to this incident. Long story short we were Approached by a gentleman who had a similar experience and he referred me to King of Queens auto body shop… which I did ☝🏼. We were met with a gentleman called Sal , he seems very friendly and knowledgeable about insurance and the process that it takes to get this kind of things resolved. He made my experience simple and hassle free and once i signed the paperwork i would get a follow up regarding the upcoming updates and progress of the vehicle for pick up… After long awaited 30 days, I had reached my maximum time and coverage in my rental vehicle that my insurance policy would cover. Sal tells me that I need not worry, that any additional days I remain with the rental vehicle from enterprise, the shop would pay and cover the difference, so i agreed and was understanding because as he explained to me in person …. “ repairing a vehicle is not like a sandwich you can just toss together, it requires the right parts and due diligence to successfully repair a vehicle “ I came back a few days later after my insurance coverage regarding my rental had reached the maximum allotted amount for coverage, he explained that things were taken longer than anticipated because the part he needed for my vehicle was back ordered and that although time was against us , he would cover the difference for whatever i needed to pay for extending my rental vehicle. The day came Sal and the owner of King of Queens auto body told me that the car would be ready for pickup, the last work completed on my vehicle was a final car wash ,detail and calibration . I called enterprise to get a full balance of payment that I had to pay and Sal gave me exactly what was needed exactly as he said he would ☝🏼👏🏼. Although this process took longer than anticipated Sal came through with everything he said he would, King of Queens auto body returned my car looking brand new and my expenses were covered as he promised. So in the end I will say I was taken care of and I appreciate the work that was done regardless of the bumps and hiccups that occurred. I’ve attached the before and after photos to show my vehicle in its progress from then and now🙏🏼👏🏼🙌🏼

Dec 23, 2024 · Fausto Vargas

Let me start off by saying my car had over $12k in damage. Sal and the team took my car from disaster to showroom new. They kept me updated every step of the way and gave me a courtesy tow from the location of the accident to the body shop. Even added a front lip that I wanted to install free of charge! All in all it was a 10/10 experience. Definitely my go to for any body shop needs from now on. Appreciate you guys.

Jan 29, 2025 · Anthony Santana

I cannot thank the owner Sal enough for his hard work and patience! He is really a genuine solid man! This body shop unlike others doesn’t rip you off and gives the best price they can! I will always come back here from now on. It’s hard to find a body shop you can trust. And they do an amazing job! Went above and beyond for my repairs and even cleaned my car. You won’t regret coming here!

Feb 28, 2025 · Irene K

“We don’t use bondo “ I had a dent on my quarter panel and it was clearly just covered in bondo ! Months after they “fixed the car” I realized the paint cracked . Now we are sanding down and it’s straight filler and the dent is still there. Sad

Mar 31, 2025 · M Garnette

First time customer of King of Queens and I’m very happy with the repairs to my car. Sal was very communicative and understanding throughout a very strange situation re insurance company. Car came out looking brand new and the repairs were done quickly, would recommend! Thank you Sal for your attentiveness and extreme accommodations!

Jan 17, 2025 · Alyssa Poley