Kennedy Auto Sales

For residents of New Lisbon, Wisconsin, and the surrounding areas seeking both quality pre-owned vehicles and reliable automotive care, Kennedy Auto Sales stands as a dual-purpose establishment operating as both a used car dealership and a comprehensive Auto Repair Station. This local business prides itself on offering a curated selection of used cars while also providing essential maintenance and repair services to keep vehicles running smoothly. Located at 405 W State St, New Lisbon, WI 53950, Kennedy Auto Sales aims to be a trusted partner for the community's automotive needs.

Kennedy Auto Sales operates with customer convenience in mind. Their business hours are typically Monday to Friday from 8:00 AM to 5:00 PM, and on Saturdays from 8:00 AM to 12:00 PM, allowing for both vehicle sales and service appointments. They are closed on Sundays. This schedule provides flexibility for customers to visit during the week or for a morning appointment on Saturday.

The environment at Kennedy Auto Sales is often described by customers as friendly, honest, and accommodating. While it functions as both a sales lot and a service center, the emphasis is placed on creating a welcoming atmosphere where customers feel respected and not pressured. Reviews frequently highlight the staff, particularly mentioning Bobby, for being "very kind and understanding" and for providing "fast, friendly and honest auto care." The service area is maintained with an eye towards efficiency, ensuring that work is completed promptly and properly. For customers waiting, there are amenities that cater to a comfortable experience; some reviews even mention free ice cream and candy as a hit for younger visitors, indicating a thoughtful approach to customer comfort. The overall atmosphere suggests a business that values building long-term relationships through transparent communication and reliable service, making it a comfortable place for both vehicle purchases and maintenance.

As a dynamic Auto Repair Station alongside its sales operations, Kennedy Auto Sales offers a broad spectrum of services to cater to a wide range of vehicle makes and models. Their goal is to provide comprehensive automotive care, ensuring vehicles are safe and performing optimally. Key services typically available include:

• General Auto Repair: This encompasses a vast array of mechanical repairs for various car, truck, and SUV issues, ensuring that almost any problem can be diagnosed and fixed.
• Routine Maintenance: Essential for vehicle longevity, this includes services like oil changes, tire rotations, fluid checks and top-offs, and multi-point inspections. Regular maintenance helps prevent larger, more costly issues down the road.
• Tire Services: Beyond rotations, they provide tire inspections, balancing, and sales of new tires, addressing a critical component of vehicle safety and performance. Some customers mention getting new tires, alignment, and balance.
• Brake Service: Comprehensive brake system inspections and repairs, including pad replacement and fluid flushes, to ensure reliable stopping power.
• Diagnostic Services: Utilizing their expertise and equipment to accurately identify and resolve complex issues, especially those indicated by a check engine light or other warning signals. One review mentioned diagnostics for a car that lost power and wouldn't restart.
• Fleet Service: For businesses with multiple vehicles, they offer specialized fleet maintenance and repair services, demonstrating their capability to handle larger service demands.
• Engine Repair: From addressing specific leaks (e.g., oil and coolant leaks mentioned in a review) to more extensive engine issues, their technicians are equipped to handle complex engine work.
• Battery Services: Testing and replacement of vehicle batteries, crucial for reliable vehicle operation, especially in varying temperatures.

Beyond repair and maintenance, their primary business as Kennedy Auto Sales LLC means they offer:

• Used Vehicle Sales: A selection of pre-owned cars, trucks, and SUVs, often catering to various budgets and needs. They are committed to providing "Quality Vehicles, Affordable Prices."
• Auto Repair Financing: For unexpected and expensive repairs, they offer financing options to make costs more manageable, a valuable service for customers.
• Extended Auto Repair Warranties: Providing confidence in vehicle purchases and repairs, they offer extended warranty programs.

Several features distinguish Kennedy Auto Sales in the New Lisbon community. Their core values of honesty and integrity are frequently highlighted in customer reviews, with many customers appreciating that the staff is "up front" and doesn't "overcharge." This fosters a strong sense of trust, which is invaluable in the automotive industry. The focus on customer service is paramount; clients consistently praise the staff for being "extremely professional, courteous and timely," and for their willingness to "go the extra mile" to help, even staying after hours for emergency diagnostics. Their ability to get customers "back on the road within a few hours" in emergency situations (like car trouble while traveling) showcases their efficiency and dedication. The business's local and family-owned nature often translates to a more personalized and caring approach, building lasting relationships within the community. Furthermore, their offerings of auto repair financing and extended auto repair warranties provide practical solutions that enhance customer confidence and accessibility to necessary services. The inclusion of small, thoughtful gestures, such as providing entertainment for children and accommodating immediate needs, speaks to a strong customer-centric philosophy.

While specific, time-bound promotional information for Kennedy Auto Sales may not be extensively advertised online in the same way as larger chains, their core business model inherently offers value and promotional benefits that resonate with local users. Their primary "promotions" are tied to their commitment to affordability and customer convenience. However, based on common practices for similar businesses and customer feedback, potential promotional aspects or value-added services include:

• Competitive Pricing: They aim to offer services at a "very fair price" with "honest prices," making quality auto care accessible.
• Emergency Assistance: Their willingness to assist customers with immediate issues, even staying after hours, is a form of exceptional service that acts as a strong word-of-mouth promotion.
• Financing Options: The availability of auto repair financing helps manage unexpected large repair costs, making essential services more attainable.
• Extended Warranties: Offering extended auto repair warranties with purchases provides long-term peace of mind, a significant value proposition.
• Complimentary Amenities: Small gestures like providing free ice cream and candy for kids, and reportedly being very accommodating, contribute to a positive customer experience that encourages repeat business and referrals.
• Multi-Service Deals: While not explicitly listed as discounts, customers report receiving multiple services (e.g., new tires with rotation, alignment, balance, and new rear brakes) that were "efficient and helpful" at a "very fair price," suggesting package value.
• Honest Communication: Their upfront communication about costs and necessary repairs, without overcharging, acts as a continuous "promotion" of their integrity.

Customers are encouraged to contact Kennedy Auto Sales directly for current inventory of used vehicles, detailed pricing for specific services, and to inquire about any ongoing deals or financing options that might be available. Their consistent positive reviews for customer service and quality of work serve as their most compelling and ongoing promotion.