ABRA Auto Body New Lisbon

(223 reviews)

Auto Repair StationsWisconsinJuneau CountyNew LisbonCommerce Drive

Juneau County . Wisconsin

Close Now

  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 608-562-6500
  • www.abraauto.com
  • 1005 Commerce Dr, New Lisbon, WI 53950, USA

Operating Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed

ABRA Auto Body New Lisbon Introduce

For drivers in New Lisbon, Wisconsin, and the surrounding areas facing the aftermath of a collision, ABRA Auto Body New Lisbon stands as a crucial and reliable Auto Repair Station. Unlike general mechanical repair shops, ABRA specializes exclusively in collision repair, auto body work, and glass services. As part of a larger national network of reputable collision centers, ABRA Auto Body New Lisbon provides expert solutions to restore vehicles to their pre-accident condition, offering peace of mind to vehicle owners during a stressful time.

ABRA Auto Body New Lisbon is conveniently located at 1005 Commerce Drive, New Lisbon, Wisconsin 53950, just off I-90 Frontage Road. Their operating hours are designed to be accessible for customers needing collision services. Typically, they are open Monday to Friday, from 7:30 AM to 5:00 PM. They are generally closed on Saturdays and Sundays. These hours allow for efficient drop-offs, consultations, and pick-ups of repaired vehicles throughout the workweek.

Environment: Professionalism and Customer Convenience

The environment at ABRA Auto Body New Lisbon is characterized by a strong emphasis on professionalism, orderliness, and customer convenience. Upon entering, customers can expect a clean and organized facility that reflects a commitment to high standards. The waiting area, while primarily functional, is designed to be customer-friendly, often offering amenities such as free Wi-Fi. The core of their operation involves state-of-the-art repair equipment in their service bays, capable of handling a wide spectrum of damage, from minor dents and scratches to major structural repairs. What truly sets the environment apart is the focus on the customer's experience during a potentially difficult time. The staff are trained to be courteous, empathetic, and knowledgeable, guiding customers through the repair process. This includes assisting with insurance claims, providing regular updates, and ensuring a smooth transition from accident to repair completion. The goal is to make the entire collision repair experience as stress-free as possible.

Specialized Collision and Auto Glass Services

As a specialized Auto Repair Station focusing on collision and body work, ABRA Auto Body New Lisbon offers a comprehensive suite of services designed to restore a vehicle's appearance and structural integrity after an accident. Their highly trained and certified technicians utilize the latest repair technologies and techniques. Key services typically offered include:

  • Auto Body Repair: This is their primary service. It encompasses the repair of damaged fenders, doors, bumpers, hoods, and other body panels. Whether it's major damage from a significant collision or minor scuffs and dings, their technicians work to restore the vehicle's exterior to its original condition. This often involves panel replacement, dent pulling, and structural repair.
  • Frame Straightening: For vehicles that have sustained significant impact, they provide advanced frame straightening services using specialized equipment to ensure the vehicle's frame or unibody structure is realigned to factory specifications, crucial for safety and handling.
  • Expert Color Matching and Painting: After repairs, vehicles undergo precision painting to match the original factory finish. This involves meticulous color matching and application techniques to ensure a seamless blend and a flawless appearance.
  • Auto Glass Repair & Replacement: This includes everything from repairing small chips and cracks in windshields to full auto glass replacement for windshields, side windows, and rear windows. Many ABRA locations also offer mobile auto glass service and handle all insurance paperwork, providing ultimate convenience. Auto glass services often include recalibration of advanced driver-assistance systems (ADAS) sensors embedded in windshields.
  • Paintless Dent Removal (PDR): For minor dents and dings that haven't damaged the paint, PDR is an efficient and cost-effective method to remove imperfections without the need for sanding, body fillers, or repainting, preserving the vehicle's original factory finish. This is often completed much faster than conventional repairs.
  • Insurance Claim Handling: ABRA works seamlessly with most insurance companies, helping customers navigate the claims process. They handle paperwork, estimates, and direct billing to insurance providers, simplifying the experience for the vehicle owner.
  • Quality Control and Inspection: After repairs are completed, vehicles typically undergo a rigorous quality control inspection to ensure that all work meets ABRA's high standards and the vehicle is restored to its pre-accident condition both aesthetically and structurally.

Key Features: Certification, Warranty, and Customer Focus

Several features significantly distinguish ABRA Auto Body New Lisbon within the automotive repair industry. A major differentiator is their certified technicians. ABRA emphasizes continuous training and often holds certifications from independent organizations like I-CAR Gold Class, a designation achieved by only a small percentage of body shops nationwide. This signifies a commitment to the highest levels of technical knowledge and repair procedures, ensuring safe and proper repairs. Another standout feature is their written limited lifetime warranty on auto body repairs, paint, and glass. This warranty is honored by any ABRA location across the country, providing exceptional peace of mind to customers, even if they relocate. This commitment to long-term quality assurance is a testament to their confidence in their workmanship.

Furthermore, ABRA's ability to offer "Right the First Time, On Time"® repairs highlights their dedication to efficiency and accuracy. They work closely with insurance companies, simplifying the process for the customer and advocating for proper repairs. The option for Paintless Dent Removal provides a cost-effective and time-saving solution for minor damage, preserving the original finish. Their focus on customer satisfaction is consistently noted in reviews for ABRA locations, with staff often praised for their professionalism, clear communication, and attentiveness throughout the repair journey. This focus on customer experience, combined with technical expertise, forms the core of their value proposition.

Promotional Information and Value Proposition

While ABRA Auto Body New Lisbon may not run traditional "service specials" in the same way a mechanical repair shop would (e.g., oil change discounts), their core business model and established practices serve as significant forms of promotional information and value. The primary value proposition for collision repair is the restoration of a vehicle to its pre-accident condition, coupled with a hassle-free experience. However, common "promotional" elements that benefit customers include:

  • Free Estimates: Almost all collision centers, including ABRA, offer free, no-obligation estimates for repair work, allowing customers to understand the scope and cost before committing.
  • Insurance Claim Assistance: Their direct involvement and seamless communication with insurance companies significantly ease the burden on customers, which is a major value-added service.
  • Lifetime Warranty: As mentioned, the written limited lifetime warranty on repairs is a powerful promotional feature, offering enduring assurance of quality.
  • Time and Cost Savings (PDR): For applicable damage, Paintless Dent Removal is promoted as a faster and more affordable alternative to conventional repairs (saving up to 50% in some cases) while maintaining the original finish.
  • Towing and Temporary Transportation: While not always free, many ABRA locations assist with arranging towing services and temporary transportation (e.g., rental cars), which are crucial conveniences during a collision event.
  • Nationwide Network: The fact that their work and warranty are honored by any ABRA center nationwide provides a unique peace of mind, especially for travelers or those anticipating a move.

Customers are always encouraged to visit or call ABRA Auto Body New Lisbon for a free estimate and to discuss their specific repair needs. Their focus remains on providing a high-quality, convenient, and reliable solution for all auto body and glass repair requirements.

ABRA Auto Body New Lisbon Location

ABRA Auto Body New Lisbon Customer Reviews

I got an appointment for an estimate right away, the estimate was sent to my insurance company the same day and was able to bring it in for repairs as soon as it was approved. When they broke down the vehicle it was found to had more internal damage which was sent to insurance and approved the same day. I received update texts throughout the process. My vehicle was finished ahead of the scheduled repair finish date given even with more internal damage found. The repair job was amazing and when I got into the vehicle to leave I couldn't believe how clean it was! It was a great experience all around. I was even able to catch a ride with Mike to pick my vehicle up!! All around great people to work with!! Jen, Calvin, Mike and Clarissa. Thank you!!

Apr 08, 2025 · Linda Salzman

I took my car here because my regular mechanic does not do body work. I only had one small issue with this place and that's that they were sending my updates to the wrong email. After we laughed about that and got the correct email I received regular updates about my car. I had a couple parts that were back ordered but my car was still finished in an acceptable amount of time and it looks great! They had no problem receiving my car from the tow company without me there which was very convenient and Jen was always pleasant to talk to! I will definitely use them again if I need a body shop again.

Mar 12, 2025 · Cathryn Makurat

The shop was extremely helpful during the entire process. Going above and beyond. The final reset was second to none. I have received so many compliments. It looks better than new!

Feb 28, 2025 · Trace Baumgart

I’m very happy with Abra car repair in New Lisbon, Wisconsin. They kept me informed from the estimate, ordering parts, and what was actually being done on my vehicle. It was repaired before the date they had quoted me. I would recommend Abra car repair for sure. Very happy with their work!

Oct 28, 2024 · Vonda Stacey

Great job, Great communication! Got it fixed in 4.5 days. Outside and inside clean as new! Thank You!

May 11, 2025 · Brian Babcock