Kearny Mesa Chevrolet Service & Parts

Kearny Mesa Chevrolet Service & Parts ico

(45 reviews)

Auto Repair StationsCaliforniaSan Diego CountySan DiegoKearny MesaBalboa Avenue

San Diego County . California

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  • +1 866-682-8934
  • www.kearnymesachevrolet.com
  • 7978 Balboa Ave, San Diego, CA 92111, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

Kearny Mesa Chevrolet Service & Parts Introduce

Kearny Mesa Chevrolet Service & Parts stands as a dedicated automotive service provider in San Diego, California, catering to the maintenance and repair needs of Chevrolet vehicles and beyond. Positioned within the "Auto Repair Stations" platform category, this establishment is committed to delivering a comprehensive range of services and genuine parts, ensuring vehicles operate at their optimal performance.

Environment and Facilities

Kearny Mesa Chevrolet Service & Parts aims to provide a welcoming and comfortable experience for its customers. The facility is equipped with a modern service center designed to handle various automotive needs efficiently. For those waiting while their vehicles are being serviced, the dealership offers a comfortable waiting area. This area often includes amenities such as complimentary Wi-Fi, flat-screen TVs, and a complimentary beverage and coffee bar, along with newspapers and magazines to help pass the time. There are also business workstations available for customers who need to work while they wait. For families, some reviews suggest a kids' play area may be available, enhancing the overall comfort for all visitors. The environment strives to be clean and organized, with a clear focus on customer convenience. The parts department and service counter are well-maintained, contributing to a professional atmosphere where customers can easily discuss their needs with staff.

Services Offered

As a certified Chevrolet service department, Kearny Mesa Chevrolet Service & Parts offers a wide array of services designed to keep your vehicle running smoothly. Their team of certified technicians is trained specifically on Chevrolet models, ensuring expert care tailored to the exact needs of your car, truck, or SUV. Key services include:

  • Oil Change Services: They provide various oil change options, including conventional, synthetic, semi-synthetic, and diesel oil changes, ensuring the right protection for your engine.
  • Tire Sales and Services: This includes comprehensive tire care such as tire rotation, balancing, and inspection. They also offer a selection of new tires for purchase.
  • Wheel Alignment Services: Ensuring your tires are properly aligned for optimal handling and tire longevity, regardless of whether your vehicle has two-wheel, four-wheel, or all-wheel drive.
  • Brake Services: A full range of brake services to ensure your safety on the road, including brake pad replacement and rotor installation.
  • Battery Sales and Services: Offering battery checks, replacements, and sales of new batteries to ensure quick and easy starts.
  • Transmission Services: Handling the complex needs of your vehicle's transmission with qualified technicians.
  • Multi-Point Vehicle Inspection: A complimentary comprehensive check of your vehicle's essential components, including tires, wiper blades, fluid levels, brakes, and battery.
  • Genuine OEM Parts: The service and parts center is a hub for Original Equipment Manufacturer (OEM) parts and fluids, ensuring that any replacement parts are identical to those installed at the factory, providing the highest levels of performance and safety. They also offer installation services for these parts.
  • Express Service Department: For quicker routine maintenance, an express service option is available.
  • Collision Center: While primarily focused on service and parts, the dealership also has a collision center for more extensive bodywork and repairs.
Features and Customer Experience

A notable feature of Kearny Mesa Chevrolet Service & Parts is its commitment to using genuine OEM parts. These parts are designed and tested by Chevrolet engineers to fit your specific vehicle, ensuring durability, performance, and safety. The presence of certified technicians, trained directly by Chevrolet, is another significant feature, providing customers with confidence that their vehicle is in knowledgeable hands. Many customers appreciate the online service scheduling system, which offers convenience for booking appointments. The dealership also emphasizes a "VIP Service experience" to streamline the process for customers. While reviews are mixed, with some highlighting positive interactions and efficient service, particularly with service advisors who are described as excellent and responsive, others mention issues such as extended wait times, discrepancies between quotes and billing, or concerns regarding the thoroughness of certain services like tire rotations. The facility aims to maintain open communication with customers, providing updates on service progress and seeking approval for additional work. They also offer services like complimentary shuttle rides or assistance with Lyft/Uber, though availability may vary or be subject to changes. The dealership also prides itself on providing a comfortable waiting area with amenities like a complimentary beverage and coffee bar, vending machines, flat-screen TVs, and business workstations.

Promotional Information

Kearny Mesa Chevrolet Service & Parts frequently offers various promotions and specials to provide value to their customers. These promotions can include discounts on common services and parts. Examples of recurring offers often seen include:

  • Tire Promotions: Special offers such as "Buy 3, get 1 for $1" on select tires, along with tire price match guarantees.
  • Rebates on Parts and Installation: Rebates on the purchase and installation of essential components like struts, shocks, brake rotors, brake pads, and tire pressure monitor sensors from eligible brands like GM Genuine Parts and ACDelco.
  • Oil Change Specials: Competitive pricing on full synthetic oil changes.
  • Service Discounts: Reduced prices on services like tire rotations, windshield wiper replacements, battery replacements, four-wheel alignments, and brake pad replacements.
  • Complimentary Multi-Point Inspection: A consistent offering that allows customers to have their vehicle thoroughly checked at no charge.

Customers are encouraged to visit their website or contact the service department directly for the most current service and parts specials, as these promotions often have expiration dates. The dealership also participates in programs like GM Rewards, allowing customers to earn and use points towards eligible services, parts, and accessories.

Overall, Kearny Mesa Chevrolet Service & Parts strives to be a comprehensive and convenient solution for Chevrolet owners in the San Diego area, offering expert service, genuine parts, and a comfortable environment, while also providing various promotions to make vehicle maintenance more accessible.

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Kearny Mesa Chevrolet Service & Parts Location

Kearny Mesa Chevrolet Service & Parts Customer Reviews

Brought Chevy bolt in for check-up and tire rotation. Fluids were not refilled. Tires were not refilled. I question what was even done as I waited 1.5 hours for a multi-point inspection and tire rotation when I had an appointment. The day before I took my other car for an oil change and tire rotation, and it took just under 1 hour. Highly disappointed in what was done.

May 05, 2025 · Lauren Harrison

Engine light came on my 2017 Chevy volt, and driving power was noticeably down. Service advisor Leigh went through a GM bulletin and identified that the issue was due to some part for this model which would need to be replaced and reprogrammed. The part was ordered from GM and everything was done as fast as I could imagine, while I was given a loaner. Thanks to GM, that part was under warranty almost 8 years after car was first sold, and I didn’t have to pay to make my car back to normal life. Thanks so much Leigh and KM Chevrolet for your great service.

Mar 09, 2025 · Ali Fakoorian

Usually you give me a list of things you recommend doing, long with an estimate. That wasn't done this time. The truck has 110,000 miles now and I thought I might do some of those maintenance items. The check engine light is on and the code means running too lean. I asked if they could check that, and he said it would be $250 to check it. I thought that was ridiculous. I would imagine you plug in a computer while it's there. Sheeesh! The oil change was fine with the coupon they sent me.

Mar 10, 2025 · Bill D

Had a great initial experience where our airbag was replaced quickly, and the staff was very kind. 3 stars only is due to the airbag icon stating service required which lit the following day, but I can't seem to get a hold of the service department despite 3 separate messages and numerous calls over the past week. Wish I could get a hold of anyone to know if it is still safe to drive my car.

Dec 12, 2024 · Cameron Wilson

Do not take your vehicle here. The ringers for the service department are on silent. I had to call the front receptionist to go find someone in service to call me back and she wasn’t even successful. They do not accurately read or input your information. They texted us a price, then we agreed via text and they told us it was actually wrong and $200 more. Shame on them for not even caring, I will drive my car 50 miles for service if someone will return my calls and actually tell me the process. These people will not. They do not care about you and I’m sure less about my car!

Mar 11, 2025 · Summer Johnston