J.C.B. Repair

Located at 2040 W Hwy 11E Suite A, New Market, TN 37820, USA, J.C.B. Repair presents itself as a local auto repair station serving the New Market community. With a focus on providing essential vehicle maintenance and repair services, J.C.B. Repair aims to be a convenient option for residents needing automotive assistance. They can be reached via phone at (865) 465-8150 or mobile at +1 865-465-8150.

As an Auto Repair Station, J.C.B. Repair is categorized within the automotive service industry, signifying their primary function of maintaining, diagnosing, and repairing various types of vehicles. This typically includes a wide range of services from routine oil changes and tire rotations to more complex engine diagnostics and transmission work. The platform category suggests that they are a go-to destination for vehicle owners seeking professional care for their cars, trucks, and potentially other specialized vehicles like RVs, as indicated by customer feedback.

While specific details about the physical environment of J.C.B. Repair are not extensively available online, a typical auto repair station like this would generally feature a garage area with multiple service bays equipped with lifts, diagnostic tools, and specialized machinery. A clean and organized waiting area for customers, a reception desk for appointments and inquiries, and a parts storage area would also be standard. The focus of such a facility is on functionality and efficiency, ensuring that vehicles can be worked on safely and effectively. The location on a highway suggests accessibility for both local traffic and those passing through New Market.

Based on the provided customer review, J.C.B. Repair clearly handles significant automotive work, including transmission fluid and filter changes. The review specifically mentions service for a 2015 Jayco RV, indicating their capability to service larger recreational vehicles in addition to standard passenger cars. This suggests they possess the necessary equipment and expertise for RV maintenance, which can differ from typical car repair. Beyond the transmission service, the inquiry about a sticking leveler on an RV hints at their potential to address a broader spectrum of RV-specific issues. Generally, an auto repair station under this category would offer a comprehensive list of services, such as:

• Engine diagnostics and repair
• Brake services (pad replacement, rotor resurfacing, fluid checks)
• Suspension and steering repair
• Tire services (rotation, balancing, replacement)
• Oil changes and routine maintenance
• Air conditioning and heating system repair
• Electrical system diagnostics and repair
• Fluid checks and top-offs for various systems
• Pre-purchase inspections
• Vehicle tune-ups

Given the RV-specific feedback, it's reasonable to infer they cater to larger vehicle needs that might involve specialized tools and knowledge beyond standard automotive repair.

One key feature highlighted in the customer review is the hourly labor rate for RVs, quoted at $90/hr. This transparency regarding pricing can be a valuable feature for customers, allowing them to estimate costs. The review also provides a breakdown of a service, with approximately $360 for labor and $300 for parts (fluid, filter, and gasket) for the transmission service, totaling $750. This level of detail in a customer's experience can provide insight into their billing practices. However, it's important to note the mixed feedback. While the transmission service was completed, the review also points to a perceived delay in providing a quote for the RV leveler issue, with the customer stating they "haven't heard back" after "over a week." This suggests that communication and follow-up times may vary. For any auto repair station, key features that customers often look for include:

• Experienced and certified technicians
• Use of quality parts (OEM or aftermarket)
• Transparent pricing and detailed invoicing
• Timely completion of repairs
• Good customer communication
• Warranty on services and parts

The feedback suggests that J.C.B. Repair likely uses a standard hourly rate model for labor and itemizes parts, which is a common practice in the industry. The challenge with the follow-up on the quote indicates an area where customer expectations might not always be met.

While no specific promotional information is available in the provided text, auto repair stations often engage in various promotions to attract and retain customers. These can include:

• Seasonal discounts on maintenance services (e.g., pre-winter checks, summer AC service)
• First-time customer discounts
• Package deals for multiple services
• Loyalty programs
• Referral bonuses
• Online booking discounts

For potential customers considering J.C.B. Repair, it would be advisable to call ahead to inquire about specific services for their vehicle, confirm current labor rates, and discuss expected timelines for diagnostics and repairs. Given the feedback on the RV leveler quote, it would also be prudent to confirm how and when they will provide estimates for additional work. As with any service provider, comparing quotes and considering multiple options is often a good practice to ensure the best value and service for your automotive needs.