Airstream of Knoxville Service Center

Welcome to the Airstream of Knoxville Service Center, conveniently located at 315 E Dumplin Valley Rd in Kodak, Tennessee. Operating under the umbrella of Lazy Days of Knoxville, this service center functions as a specialized auto repair station catering particularly to the needs of RV and travel trailer owners. While the name might initially suggest a focus solely on Airstream vehicles, customer feedback indicates their expertise extends to a broader range of recreational vehicles, including Allegro Open Road travel trailers. For local users seeking reliable and professional service for their RVs or travel trailers, the Airstream of Knoxville Service Center offers a dedicated team and a commitment to quality repairs.

Specific details about the service center's physical environment are not extensively described in the provided information. However, the positive customer experiences offer valuable insights into their operational approach. The mention of the center being "extremely busy" suggests a high level of demand and likely a well-equipped facility capable of handling multiple service requests efficiently. The positive interactions with customer service and service department personnel imply a professional and organized environment where customer needs are prioritized.

As a specialized auto repair station for recreational vehicles, Airstream of Knoxville Service Center offers a range of services tailored to the unique needs of RVs and travel trailers. Based on the available customer reviews, their key services include:

• General RV and Travel Trailer Servicing: Routine maintenance to ensure the optimal performance and longevity of recreational vehicles. This likely includes inspections, fluid checks, and other essential upkeep tasks.
• Leveling System Repair: Addressing issues with the hydraulic or mechanical systems responsible for stabilizing and leveling RVs at campsites.
• Slide Repair: Fixing malfunctions or damage to the slide-out mechanisms that expand the living space of RVs and travel trailers.
• Collision Repair for Travel Trailers: Specialized bodywork and structural repairs to restore travel trailers damaged in accidents.

Several features contribute to the positive reputation of the Airstream of Knoxville Service Center:

• Efficient Customer Service: Lauren in Customer Service is specifically commended for her proactive approach in scheduling appointments and ensuring timely service, even when the center is busy. This highlights a commitment to minimizing inconvenience for customers.
• Thorough and Knowledgeable Service Department: Dave in the service department is praised for taking the time to explain the work performed and ensuring that everything was done correctly. This demonstrates a focus on transparency and quality workmanship.
• High-Quality Collision Repair: One customer was "very pleased" with the collision repair work on their travel trailer, stating that it looked "brand new" afterward. This attests to the skill and expertise of the repair team in handling significant structural and cosmetic damage.
• Professional and Friendly Staff: Multiple mentions of professionalism and friendliness indicate a customer-centric approach where interactions are positive and helpful. This contributes significantly to a positive overall experience.
• Effective Problem Solving: The successful resolution of issues with the leveling system and slide on an Allegro Open Road demonstrates the team's ability to diagnose and repair complex RV systems effectively.
• Commitment to Timeliness: The willingness to prioritize repairs for a customer with an upcoming trip to Florida showcases their understanding of customer needs and their efforts to accommodate critical timelines.

Currently, the provided information does not include any specific promotional details for the Airstream of Knoxville Service Center. However, the strong positive reviews and the emphasis on excellent service can be considered a form of organic promotion, attracting customers through word-of-mouth and online testimonials. For any potential seasonal offers, discounts, or specific promotions, it is advisable to contact the service center directly at (865) 432-0327 or their mobile number +1 865-432-0327. Inquiring about any ongoing specials when scheduling a service appointment would be a prudent step for local users.

In conclusion, the Airstream of Knoxville Service Center, operating as part of Lazy Days of Knoxville, has established itself as a highly recommended auto repair station specializing in RV and travel trailer services in the Kodak, TN area. Their strengths lie in their efficient customer service, knowledgeable and thorough service department, high-quality repair work (including collision), and a professional and friendly staff. For local owners of recreational vehicles seeking reliable and expert service, the Airstream of Knoxville Service Center is a trusted destination. Contact them to experience their dedicated approach to RV and travel trailer maintenance and repair.