INFINITI of Cincinnati Parts Department

Welcome to the INFINITI of Cincinnati Parts Department, located at 9857 Kings Auto Mall Rd suite c, Cincinnati, OH 45249, USA. While the name includes "Parts Department," this entity functions as a specialized Auto Repair Station catering specifically to INFINITI vehicles. Operating within the broader category of establishments providing automotive services and goods, the INFINITI of Cincinnati Parts Department offers maintenance, repairs, and genuine INFINITI parts, ensuring that your luxury vehicle receives the expert care it deserves.

As part of a dealership network, the environment of the INFINITI of Cincinnati Parts Department is likely to be professional, well-organized, and customer-focused. You can typically expect a dedicated service reception area where you can schedule appointments, discuss your vehicle's needs with service advisors, and wait comfortably while your car is being attended to. The service bays will be equipped with specialized tools and diagnostic equipment designed for INFINITI vehicles, and the technicians will likely be factory-trained to ensure expertise in working with this specific brand. The parts department itself will house a stock of genuine INFINITI parts to facilitate efficient repairs and maintenance.

As a specialized Auto Repair Station for INFINITI vehicles, the services offered by the INFINITI of Cincinnati Parts Department likely encompass a comprehensive range of maintenance and repair options tailored to the specific needs of INFINITI models. Based on the positive customer review and the typical offerings of a dealership service department, these services may include:

• Routine Maintenance: This includes essential services such as oil changes (as specifically mentioned in the review), fluid checks and top-offs, filter replacements (air, oil, cabin), and scheduled maintenance based on INFINITI's manufacturer recommendations. Using genuine INFINITI parts and adhering to factory service schedules are crucial for maintaining the performance and longevity of your vehicle.
• Warranty Service and Repairs: As an authorized INFINITI service center, they are equipped to handle warranty-related repairs and ensure that these are carried out according to INFINITI's standards.
• General Automotive Repair: Addressing a wide range of mechanical and electrical issues specific to INFINITI vehicles, utilizing genuine parts for optimal compatibility and performance.
• Diagnostic Services: Employing advanced diagnostic tools and trained technicians to accurately identify and resolve any issues your INFINITI vehicle may be experiencing.
• Brake Services: Inspecting, repairing, and replacing brake components using genuine INFINITI parts to maintain the vehicle's sophisticated braking system.
• Tire Services: Offering tire rotations, balancing, alignments, and potentially the sale and installation of tires suitable for INFINITI vehicles.
• Engine and Transmission Services: Providing expert care for the complex engine and transmission systems found in INFINITI vehicles.
• Genuine INFINITI Parts: Offering and installing authentic INFINITI parts, ensuring the highest quality and perfect fit for any replacements needed.

The provided customer review highlights several key features of the INFINITI of Cincinnati Parts Department. One prominent aspect is their great and very efficient service. The customer specifically mentions a positive experience with an oil change, noting the efficiency of the service. The ability to accommodate a last-minute appointment further underscores their commitment to customer convenience.

Another significant feature mentioned is the competitive pricing, with the customer noting that their oil change was $40 cheaper than at an oil lube shop used for a Toyota. This suggests that despite being a dealership service center often perceived as more expensive, the INFINITI of Cincinnati Parts Department offers services at reasonable prices, at least for routine maintenance like oil changes.

The review also emphasizes the friendly and consistent nature of the service experienced over multiple visits. This consistency in positive experiences builds trust and loyalty, making it a preferred service destination for INFINITI owners. The customer's enthusiasm and statement that they "love this place" and consider them "#1" speaks volumes about their overall satisfaction.

Based on this positive feedback, key features of the INFINITI of Cincinnati Parts Department include:

• Efficient Service: Providing timely maintenance and repairs.
• Competitive Pricing (at least for some services): Offering services at reasonable rates compared to other options.
• Friendly and Consistent Service: Ensuring a positive and reliable experience for customers.
• Accommodation of Last-Minute Appointments (in this instance): Demonstrating flexibility and customer focus.
• Expertise in INFINITI Vehicles: Providing service specifically tailored to the needs of the brand.
• Use of Genuine INFINITI Parts: Ensuring quality and compatibility in all repairs and maintenance.

The provided information does not include any specific promotional offers from the INFINITI of Cincinnati Parts Department. However, dealership service centers often have various promotions to attract and retain customers, particularly for routine maintenance and seasonal services. These might include:

• Discounts on oil change packages: Offering special pricing on oil changes, sometimes bundled with other services like tire rotations or car washes.
• Seasonal maintenance specials: Promotions related to preparing vehicles for summer or winter driving conditions.
• Coupons and online offers: Providing discounts through their website or email marketing.
• Service specials for specific models or years: Targeting owners of particular INFINITI vehicles with tailored offers.
• Discounts on genuine INFINITI parts: Offering reduced prices on specific parts or accessories.
• Loyalty programs: Rewarding repeat customers with exclusive discounts or benefits.

To learn about any current promotions or to schedule a service appointment, local INFINITI owners are encouraged to contact the INFINITI of Cincinnati Parts Department directly at (513) 259-2781 or mobile phone at +1 513-259-2781. Their service advisors will be able to provide information on any ongoing specials and assist with your service needs. Visiting their location at 9857 Kings Auto Mall Rd suite c, Cincinnati, OH, would also allow you to speak with their team in person and experience their customer service firsthand.

In conclusion, the INFINITI of Cincinnati Parts Department serves as a dedicated and highly-rated Auto Repair Station for INFINITI owners in the Cincinnati area. The positive customer review highlights their efficient service, competitive pricing (for at least some services), and friendly, consistent customer care. For local users who own INFINITI vehicles, this service center appears to be a reliable and trustworthy option for all their maintenance and repair needs, offering the expertise of factory-trained technicians and the assurance of genuine INFINITI parts. Contacting them directly is recommended to explore their full range of services and any current promotional offers.