Hopkinsville Collision Center
Auto Repair StationsKentuckyChristian CountyHopkinsvilleWest O King Lane
Christian County . Kentucky
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- Overview
- Intro
- Photos
- Location
- Reviews
- +1 270-886-9553
- www.hopkinsvillecollisioncenter.com
- 100 W O King Ln, Hopkinsville, KY 42240, USA
Operating Hours
Hopkinsville Collision Center Introduce
Hopkinsville Collision Center, located at 100 W O King Ln in Hopkinsville, Kentucky, operates within the platform category of Auto Repair Stations, focusing specifically on collision repair and auto body work. Unlike general auto repair shops that handle mechanical issues, a collision center specializes in repairing vehicles that have been damaged in accidents. This introduction will provide an objective overview of Hopkinsville Collision Center based on the available information, including its likely environment, services, features, and any indications of promotional activity.
The environment of Hopkinsville Collision Center is expected to be that of a typical auto body repair shop. This would include an office or reception area for customer interaction, estimating bays for assessing vehicle damage, a body shop area equipped with tools and machinery for dent removal, frame straightening, and body panel replacement, and a paint booth for refinishing repaired areas. The facility would likely be equipped to handle various levels of collision damage, from minor dents and scratches to more extensive structural repairs.
The core services offered by Hopkinsville Collision Center revolve around restoring vehicles to their pre-accident condition. These services typically include collision repair, dent removal, auto body work (such as repairing or replacing damaged panels), frame straightening if the vehicle's structural integrity has been compromised, and auto painting to match the original finish. They would also likely handle tasks such as bumper repair or replacement, windshield replacement (though this is sometimes outsourced), and potentially work with insurance companies to streamline the claims process for their customers. Based on one positive review, they appear capable of performing high-quality bodywork, with the repaired damage being virtually undetectable.
Features of Hopkinsville Collision Center might include their expertise in collision-specific repairs, their ability to work with insurance companies, and the quality of their bodywork and paint matching. The positive review highlights the "amazing job" they did in repairing the vehicle to a point where it looked like the damage "never even happened." The reviewer also praised the helpfulness of the staff and their clear communication throughout the repair process. These aspects suggest a focus on quality workmanship and customer service.
However, it is crucial to consider the negative feedback provided in other reviews to gain a balanced perspective. Several reviewers reported issues with the cleanliness of their vehicles upon return, citing a film of dust covering the interior, smudges on windows, and buffer marks on the paint. One reviewer specifically suspected that the windows were left open during sanding, leading to body dust contamination inside the car. This indicates a potential lack of attention to detail in the final stages of the repair process, specifically regarding the cleanliness of the returned vehicle.
More concerningly, one reviewer experienced new problems after the repair, including a car door that started leaking after washing (it did not leak before the accident or the repair) and a gas cap door that would not open due to excess trim. These issues raise questions about the quality control and thoroughness of the repairs beyond just the cosmetic restoration of the damaged area. The reviewer's frustration with experiencing "so many problems after a minor repair" suggests that while the initial bodywork might have been satisfactory, other aspects of the service fell short.
Regarding promotional information, the provided data does not contain any specific details about ongoing promotions or special offers at Hopkinsville Collision Center. Auto body shops sometimes offer discounts on certain types of repairs or may have partnerships with local dealerships or insurance agencies that could lead to specific offers. To learn about any current promotions, local users would need to contact Hopkinsville Collision Center directly at (270) 886-9553 or +1 270-886-9553 or visit their location at 100 W O King Ln, Hopkinsville, KY 42240. Checking their website (if they have one) or local business directories might also provide information on any advertised specials.
In conclusion, Hopkinsville Collision Center in Hopkinsville, KY, specializes in auto body repair and collision services, aiming to restore vehicles to their pre-accident condition. While one customer reported excellent bodywork and helpful service, other reviews indicate potential issues with post-repair cleanliness and the emergence of new problems, such as leaks and improperly fitted parts. Local users considering Hopkinsville Collision Center for their auto body repair needs should weigh these contrasting experiences. While the quality of the bodywork itself may be high, it would be prudent to discuss expectations regarding the cleanliness of the vehicle upon return and to ensure thorough quality control checks are performed before accepting the repaired vehicle. Contacting the center directly for information on their services and any current promotions is recommended.
Hopkinsville Collision Center Location
Hopkinsville Collision Center Customer Reviews
Their customer service is great. However, they don't do a great job at cleaning up after they're done. They had my car about two weeks to repair some damage to the rear drivers side door. The work is good, but there is a film of dust covering the entire inside of the car. I'm not exactly sure what it's from, if they left the windows open or what, but I've never had dust like that inside my car before, especially over a short period of time. I would assume they left the windows open in the shop while they were sanding and it got body dust everywhere, as it has a slight color to it. I know it wasn't there before because I had just wiped off the head unit when I dropped it off. (See picture of dust on head unit now). There were also smudges on the top of the window that were not there when dropping it off and subtle marks from their buffer. I had to rub off the door to remove the marks. I have an older car, and I understand their job is not to detail the car, but I'd at least like it to be returned with the same cleanliness as I gave it to them. I get that my car is not a looker or anything, but a wipe down would have been greatly appreciated. Edit: changed from two to one star. Went to clean all of the dust out of my car today and washed the outside. The same door that was repaired leaked. It did not leak at all before, even after the accident when washing the car. Updated with photo of water inside door which leaked onto seat. Edit: more problems! My gas cap door would not open with the lever inside the car. I eventually had to pry the gas door open, to find excess trim causing the gas cap to stick close (See photo). I removed the extra trim myself and it fixed the issue. there doesn't seem to be any quality control. Also, it rained today, and my car door leaked. I hope I can get this rectified. I never expected to have so many problems after a minor repair.
Nov 06, 2024 · D N
The before and after photos show the amazing job they did repairing my car! It looked like the damage never even happened once they were done. I can't stop smiling, I'm so happy to have my car back. Everyone there was so helpful throughout the process. They answered all of my questions and explained the process and what to expect. I highly recommend them!!!
Jun 10, 2023 · Kari Favreau
I cannot say enough nice things about this collision center. They fixed my CRV Betty and made her look like new after I hit a Deer. Unfortunately I did not get pictures of her being all fixed because on the way to work the next morning less than 13 hours later I hate another deer. When I went in to show them the damage one of the sweet ladies who worked there cried with me. They feel more like family than they do a collision center with their kindness and understanding. Photos attached are of the 2nd deers damage. If insurance chooses to fix it again I will hopefully get to post the amazing after photos of their hard work!
May 19, 2024 · Logan McDaniel
I am Very happy with the quality of work this shop did on my c8 corvette. Had some minor damages on the front nose that was fixed beautifully. The technician involved knew what he/ she was doing regarding the body work. The painter did a fantastic job at matching a pearl three stage paint job as well. I personally cannot tell at all, which is quite surprising giving the circumstances. Overall, with this shop I had a good experience with , communication was pretty good and that’s always big with me when it comes to doing business with people. Becky , at the front desk answered all my questions and updates and was also a great help so she was fantastic. Overall , I recommend this shop
Sep 27, 2024 · Brian Carr
Hopkinsville Collision explained the repair process, set clear expectations and delivered my car a day early. I appreciate their quality work and great customer service.
Feb 05, 2025 · Paige D
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