Hessert Chevrolet of Cherry Hill Parts Center

Hessert Chevrolet of Cherry Hill Parts Center, situated at 75 Haddonfield Rd, Cherry Hill Township, NJ 08002, USA, operates as an integral component of the broader Hessert Chevrolet dealership. Categorized under "Auto Repair Stations" on some platforms, it functions specifically as an auto parts store, providing genuine Chevrolet and GM parts for a range of vehicles. This distinction is crucial for local users, as it signifies a focus on supplying authentic manufacturer parts, which are often preferred for their quality, fit, and warranty over aftermarket alternatives. While it is part of a dealership that also offers comprehensive service and sales, the Parts Center's primary role is to ensure the availability of necessary components for repairs, maintenance, and customization.

The environment of the Hessert Chevrolet of Cherry Hill Parts Center, as part of a modern automotive dealership, is typically structured to be a clean, organized, and professional space. Customers can expect a counter-service setup, where they can inquire about parts, place orders, and pick up items. Given its location within a larger dealership, the Parts Center likely benefits from shared amenities such as a customer waiting area, though specific details regarding the waiting environment exclusively for parts customers are not widely publicized. The overall atmosphere would aim for efficiency, with staff on hand to assist in identifying the correct parts for specific vehicle makes, models, and years. Accessibility is generally good at dealerships, with ample parking and clear signage, making it convenient for individuals to visit and procure the parts they need for their Chevrolet vehicles or for the service department to access parts for ongoing repairs.

The core services offered by Hessert Chevrolet of Cherry Hill Parts Center revolve around the sale and distribution of genuine Chevrolet and GM parts. This means they stock or can order a vast array of components, ranging from common maintenance items like oil filters, air filters, and brake pads to more specialized components such as engine parts, transmission components, body panels, and interior trim pieces. Customers seeking specific parts for their Chevrolet vehicles, whether for DIY repairs or for independent mechanics, can rely on this center for authentic components. They likely cater to a wide range of Chevrolet models, from older vehicles to the latest releases. Furthermore, as part of a full-service dealership, the Parts Center works in close conjunction with the service department, ensuring that factory-trained technicians have immediate access to the necessary genuine parts for vehicle repairs and maintenance performed on-site. This seamless integration is intended to enhance the efficiency and quality of service provided to customers bringing their vehicles in for repairs. While the reviews provided primarily relate to service and sales, the availability of parts is fundamental to these operations. The Parts Center also assists customers in confirming part compatibility for their specific vehicle, a crucial service for ensuring correct fitment and function.

Based on the provided customer reviews, a significant feature of Hessert Chevrolet of Cherry Hill, including its Parts Center, is its connection to the broader dealership experience. One review highlights a communication challenge encountered when trying to identify and order a "small plastic pipe that connects to a pcv valve and hose." The customer's frustration stems from a lack of responsiveness, stating, "2 days and no response. guess it was more convenient to ignore this customer. don't waste your valuable time on companies that do not value yours." This specific feedback, while pointing to an area for improvement in customer service for parts inquiries, underscores the importance of clear and timely communication, especially when customers are attempting to identify and acquire specific, often complex, vehicle components. It suggests that while the availability of genuine parts is a fundamental offering, the customer experience in navigating the parts identification and ordering process can be inconsistent. In contrast, another review, "Highly recommend Mall Chevrolet, Jordan took great care of us. Please consider them the next time you are ready for a new vehicle!", appears to be a recommendation for a different dealership, Mall Chevrolet, rather than a direct review of Hessert Chevrolet's parts or service. Therefore, for an objective introduction of Hessert Chevrolet of Cherry Hill Parts Center, the critical feedback regarding responsiveness in parts inquiries is the most salient feature derived from the provided information. It emphasizes that while they offer genuine parts, the customer interaction surrounding parts identification and ordering may not always meet expectations, contrasting with the general expectation of a dealership parts center to provide expert assistance and quick turnaround.

In terms of promotional information, like many dealership parts centers, Hessert Chevrolet of Cherry Hill Parts Center may participate in various manufacturer-backed promotions or offer their own specials on parts. While no specific promotional information for the "Parts Center" alone was provided in the initial input, dealerships often advertise specials on common parts and services that would naturally involve their parts department. Examples from typical dealership promotions might include discounts on brake pads, batteries, oil filters, or tire purchases, all of which would be sourced from their parts inventory. For local users in Cherry Hill Township and surrounding areas, it is advisable to check the official Hessert Chevrolet of Cherry Hill website or contact the Parts Center directly at (856) 559-7966 or +1 856-559-7966 to inquire about current promotions or specials on genuine Chevrolet and GM parts. While the negative review suggests that proactive communication might be an area for improvement, direct outreach is often the most reliable way to ascertain current deals. The availability of genuine parts is a significant draw, especially for Chevrolet owners who prioritize using OEM (Original Equipment Manufacturer) components for their vehicle's longevity and performance. Therefore, the implied promotion is the guarantee of authentic parts, directly from the manufacturer, which is a key selling point for a dealership's parts department.