Grooms Auto

Grooms Auto ico

(127 reviews)

Auto Repair StationsTennesseeCocke CountyNewport

Cocke County . Tennessee

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Grooms Auto Introduce

**Grooms Auto**, also known as **Grooms Motors & Automotive**, stands as a highly reputable and well-regarded establishment within the **Auto Repair Stations** category. Located in Holmes Beach, FL, on the picturesque Anna Maria Island, this family-owned and operated service center has built a strong reputation for providing comprehensive, honest, and reliable automotive repair and maintenance services to both local residents and visitors. Their commitment to customer satisfaction and quality workmanship makes them a go-to destination for all vehicle care needs.

The **environment** at Grooms Auto is meticulously maintained, reflecting a commitment to professionalism and efficiency. Upon arrival, customers are greeted by a clean, organized, and welcoming facility. The service bays are well-equipped with modern diagnostic tools and advanced automotive equipment, ensuring that technicians can handle a wide array of vehicle issues with precision. The waiting area is designed with customer comfort in mind, typically offering amenities such as complimentary Wi-Fi and coffee, providing a pleasant and relaxed space for clients while their vehicles are being serviced. This attention to a comfortable and transparent environment helps to alleviate the typical stresses associated with car repairs. The layout of the shop is optimized for smooth workflow, which contributes to timely service delivery, minimizing inconvenience for customers. Ample and accessible parking is generally available, making vehicle drop-off and pickup straightforward.

Grooms Auto offers an extensive list of **services**, catering to nearly every aspect of automotive care, aligning perfectly with the comprehensive offerings expected from a top-tier Auto Repair Station. Their core services include routine maintenance such as lube, oil, and filter changes, which are quick, efficient, and essential for extending an engine's life. They provide expert belt and hose services to prevent breakdowns and maintain vehicle efficiency. Brake repair and replacement are fundamental offerings, ensuring safety on the road through reliable service from certified technicians. Beyond these common services, Grooms Auto is proficient in a wide range of more complex repairs, including electrical and electronic system diagnostics and repair, engine diagnostics and performance tuning, and exhaust system repair. They are equipped to handle climate control system repair and AC recharges, ensuring a comfortable interior environment year-round. Their expertise extends to tires, offering sales, mounting, balancing, and repair. They are capable of servicing a wide array of vehicle makes and models, including cars, SUVs, pickup trucks, and even fleet vehicles, demonstrating their versatility and broad technical capabilities. As an accredited NAPA AutoCare Center, they adhere to high standards of service and repair.

Several key **features** set Grooms Auto apart and contribute to its high regard within the local community. A standout feature is their team of ASE-certified technicians. These professionals undergo continuous training to stay updated with the latest automotive technologies and repair techniques, ensuring that every service is performed with expert precision and knowledge. Another significant feature is their accreditation as a NAPA AutoCare Center, which provides customers with added confidence and often includes a 2-year/24,000-mile NAPA Peace of Mind Warranty on qualifying repairs. This warranty offers excellent protection and underscores their commitment to quality. Grooms Auto is widely praised for its honesty, integrity, and transparent communication. Numerous customer reviews highlight their straightforward approach, where they only fix what needs to be fixed and provide clear explanations and reasonable pricing. Their family-owned and operated nature often fosters a more personalized and friendly customer service experience, treating customers like family. The ability to provide same-day diagnosis and repair for many issues is another highly valued feature, especially for those visiting the area. Their comprehensive care for all makes and models means that no matter what a customer drives, they can expect top-quality service tailored to their vehicle's specific needs.

For local users, Grooms Auto frequently provides various **promotional information** and incentives, enhancing the value of their comprehensive services. While specific, real-time promotions would require direct inquiry or checking their current advertisements, auto repair stations like Grooms Auto commonly offer: discounts on routine maintenance services such as oil changes or tire rotations, often bundled into competitive packages. They may feature specials on essential repairs like brake services or battery replacements, especially during seasonal changes when these components are more prone to issues. Given their NAPA AutoCare Center affiliation, they may participate in NAPA-specific promotions, which can include rebates on parts or service discounts. Seasonal offers are prevalent, such as discounts on air conditioning checks in the summer or winterization services to prepare vehicles for colder weather. Customers might find coupons available through their website, local advertising, or community publications. Loyalty programs for repeat customers or referral incentives are also common strategies to build long-term relationships. To discover the most current and relevant promotional offers, interested individuals are highly encouraged to visit the official Grooms Motors & Automotive website or contact their service center directly. These promotions not only help customers save money but also serve as an invitation to experience the superior service and customer-focused approach that Grooms Auto is known for.

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Grooms Auto Location

Grooms Auto Customer Reviews

We were visiting from Florida when I noticed all of my coolant kept leaking out. He was the closest one, so I called immediately. From start to finish, he carefully and thoroughly went over every inch trying to locate the leak. He ended up fixing 2 things. As a woman, I've noticed many mechanics (at least in my area) try to oversell and fix things that don't need fixing. He was so nice and my car ran perfectly the whole 12 how drive home. I definitely recommend him *I'm adding this a few years later. I wanted to also note that he personally drove me and my kiddo to the next town over for parts, I paid his price for them. And while fixing my car, he let my then 2 year old "help out", which helped me out. It was such a stressful situation for me and he went above and beyond to get us back on the road. It's been 4 years and I still think about it now and then. I hope business is good and you always wake up well rested. Went and found some old pictures of it to add.

Aug 03, 2024 · Haley Vogel

Looking for a rock solid mechanic? Look no further. You'll get real grease monkey vibes from the shop, and the guys do not disappoint with their straightforward and honest way of doing business. My radiator exploded while towing our RV and I was able to limp the rig into Grooms Auto, which turns out to be a diamond in the rough. Roger was quick to dissect the parts needed, ordered it in same day and had me back on the road as quickly as possible. I've got nothing but the best to say about this shop. Like some other reviews said, don't shy away because of the looks of the place, Roger's a mechanical wizard and you won't regret coming (or breaking down) here.

May 20, 2024 · Alex Evaskis

Can’t say enough good things about Grooms. I was driving from Kentucky to North Carolina on Memorial Day. My car broke down, and I thought I was out of luck. I called Grooms. They were open. They recommended tow truck. Tow truck dropped my car off there, and they started working on it immediately. It needed a special part. He jumped in his car, drove to get the part, and then came back to finish working on my car. I was back on the road again in no time. What they charged was very reasonable. I would highly recommend!!!

Jun 02, 2024 · Andy Southworth

I wasn't sure what to expect. I blew a spark plug coming home to Ohio from AVL. Called Grooms, and was not disappointed. When I pulled up, I was a bit hesitant, but they got me in and out in about an hour. Family run business, with Lettie, Rosalie, and Daisy there to help out. Landen had my part pulled and installed in no time. No frills, straight forward business. But, friendly, quick, and wallet friendly. Roger and his folks know what they are doing. Would go back again and would definitely recommend.

Jul 09, 2024 · Elizabeth O'Harra

We are from out of town and broke down. Looked up auto repair companies on Google. I chose Grooms Auto Repair because they had 24/7 repair times and we needed to get back on the road. I called him and he gave me the number of a tow company. They were there in less than 30 min and were very affordable. Grooms was very knowledgeable and fixed our truck. Grooms also text me several times to let me know what was going on. After fixing the truck he even drove the truck back to where we were staying at 11:00 PM. We have a mechanic at home we have used for 30 years and had been in contact with him. He told us around how much it would cost. My husband I were holding our breath when Grooms gave us the bill because it was after normal hours. We were pleasantly surprised. He was a little cheaper than our mechanic. We drove the truck home pulling our RV for 8 hours and it is running beautifully. Thank you so much Grooms Auto Repair.

Jul 26, 2023 · Lori Stamps