Grismer Auto Service Center

Grismer Auto Service Center ico

(1144 reviews)

Auto Repair StationsOhioMiami CountyTroyWest Main Street

Miami County . Ohio

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Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed

Grismer Auto Service Center Introduce

Grismer Auto Service Center, located at 1726 W Main St, Troy, OH 45373, USA, stands as a prominent "Auto Repair Station" and tire provider, serving the community of Troy and the surrounding areas. Part of the larger Grismer Tire Company network, which has been a trusted name in southwestern Ohio since 1932, this location can be reached at (937) 339-8088 or by mobile at +1 937-339-8088. Grismer is more than just a tire shop; it's a full-service auto repair center dedicated to comprehensive vehicle care.

Environment and Facilities

Grismer Auto Service Center in Troy, as part of a well-established chain, likely features a professional, clean, and organized environment. Modern auto service centers typically invest in comfortable customer waiting areas, often equipped with amenities such as complimentary Wi-Fi. The service bays are expected to be well-maintained and equipped with the latest diagnostic tools and repair technology, essential for servicing a wide array of vehicle makes and models. The overall environment is designed to instill confidence in customers, reflecting the company's long-standing commitment to quality and service. Their operational hours, Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 7:30 AM to 4:00 PM, provide ample opportunity for customers to schedule services at their convenience.

Services Offered

Grismer Auto Service Center provides a comprehensive suite of automotive services, living up to its classification as an "Auto Repair Station." Their offerings cover both routine maintenance and more complex repairs, with a strong emphasis on tire services:

  • Tire Sales and Service: This is a core offering. They boast an extensive selection of tires from renowned brands such as MICHELIN®, BFGoodrich®, Uniroyal®, Goodyear, Cooper, Continental, Hankook, Bridgestone, Firestone, Pirelli, Yokohama, and Toyo. They also offer professional tire services including computer spin and road force balancing, flat tire repairs, tire rotations, and TPMS (Tire Pressure Monitoring System) services. Customers can conveniently shop their competitively priced tire inventory online using a Tire Size Finder tool.
  • Brake Repairs: Comprehensive brake inspections, brake pad replacement, rotor resurfacing/replacement, and brake fluid services are standard.
  • Wheel Alignments: Essential for proper tire wear and vehicle handling, they offer precise wheel alignment services.
  • Diagnostics: Utilizing advanced diagnostic tools to accurately identify and troubleshoot issues related to engine performance, check engine lights, and other vehicle systems.
  • Steering and Suspension System Repairs: Addressing issues with shocks, struts, control arms, and other components to ensure a smooth ride and proper vehicle control.
  • Belts and Hoses Replacement: Regular inspection and replacement of critical belts and hoses to prevent breakdowns.
  • Electrical System Repairs: Diagnosis and repair of automotive electrical components, including batteries, alternators, and wiring.
  • Lube and Oil Changes: Offering various oil change services, including conventional and synthetic blends, along with filter replacement.
  • Transmission Repairs: Diagnosis and repair of transmission issues, from fluid services to more extensive repairs.
  • Air Conditioning (A/C) Repair: Services to diagnose and repair vehicle heating and cooling systems.
  • Battery Services: Testing and replacement of automotive batteries.
  • Fluid Services: Including coolant flushes and transmission flushes.

Their ASA and ASE-certified auto mechanics are equipped with the latest tools and technology to deliver quality automotive repairs across these services.

Key Features and Customer Experience

Grismer Auto Service Center consistently receives positive feedback, highlighting several key features of their customer experience:

  • Exceptional Customer Service: Reviews repeatedly emphasize the friendliness and kindness of the staff and technicians. Customers like the one who needed tire replacement felt "overly satisfied" and found all technicians to be "very kind." This indicates a strong commitment to a positive and welcoming customer interaction.
  • Honesty and Transparency: A significant highlight is their commitment to "honest feedback" and a lack of "upselling." One customer noted that the staff "explained my options, patiently answering my questions" and that they "felt no pressure in making my decision." This transparency builds trust and empowers customers to make informed choices about their vehicle's needs. They provide "a detailed description of the work provided," ensuring clarity.
  • Efficiency and Responsiveness: The ability to "get me in right away" for a tire issue, and the quick installation of new tires, demonstrates their operational efficiency. They also showed willingness to "look at my car again after the problem was not initially resolved," indicating a commitment to seeing a repair through to completion and ensuring customer satisfaction.
  • Skilled and Certified Technicians: The fact that they have ASA and ASE-certified mechanics ensures that the repairs are performed by highly qualified professionals who adhere to industry standards, giving customers confidence in the quality of work.
  • Comprehensive Solutions: Being both a tire shop and a full-service auto repair center provides a "one-stop shop" convenience for customers, whether they need new tires, a flat repaired, or a complex engine diagnostic.
Promotional Information

Grismer Auto Service Center frequently offers various promotions and advantages, making their services more accessible and appealing to local users:

  • Tire Promotions: They consistently run promotions on major tire brands, including rebates and special pricing for purchasing sets of new tires. Examples include Michelin Summer Promo, BFGoodrich Memorial Day Promo, Uniroyal Memorial Day Promo, Bridgestone and Firestone rewards, and Hankook rebates.
  • Service Bundles and Discounts: They often offer package deals for maintenance services. A notable promotion is "4 Free Oil Changes with the purchase of 4 new tires," providing significant long-term value for tire buyers.
  • General Service Coupons: They provide coupons for various services, such as "$30 off Any Vehicle Repair and Maintenance," as well as specific discounts on services like coolant flushes and transmission flushes.
  • Grismer Credit Card Benefits: Customers can apply for a Grismer credit card, which often comes with benefits like "5% off every purchase charged to your Grismer Tire credit card" and potentially deferred interest options.
  • Lifetime Brake Service: This is a significant promotional offering, providing a "Lifetime Brake Service," which can mean substantial savings over the lifespan of a vehicle.
  • Competitive Pricing: Beyond specific promotions, Grismer aims to offer "Low Everyday Prices" across their services, ensuring general affordability.

Prospective customers are encouraged to check the Grismer Tire Company website or visit the Troy location directly to inquire about their latest coupons and promotional offers, ensuring they take advantage of current savings. Their commitment to customer satisfaction, transparency, and a broad range of services positions Grismer Auto Service Center as a highly reputable and reliable choice for automotive care in Troy, OH.

Grismer Auto Service Center Photos

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Grismer Auto Service Center Location

Grismer Auto Service Center Customer Reviews

I called Grismer upon noticing a roofing nail near the edge of my tire, and another tire was losing air. I was grateful they were able to get me in right away. They explained my options, patiently answering my questions. I felt no pressure in making my decision. I did decide to replace both tires (one needed replaced anyways due to the location of the hole). Both new tires were put on quickly. All technicians I came in contact with were very kind. I was overly satisfied with my experience at Grismer today :)

May 18, 2025 · Whitney D

The staff were all very friendly and provided honest feedback. I didn't feel like they were trying to upsell or anything. They provided a detailed description of the work provided and agreed to look at my car again after the problem was not initially resolved. I will be coming back for sure.

May 21, 2025 · Robert James

I am not a local but I was just passing thru with a van load of girls on a field trip. My van started making a terrible noise so I pulled into a Honda dealer and they scooted me on down the road to Grismer. So thankful that they did…the guys at Grismer were so kind and helpful! They squeezed me into their already tight schedule and I was in and out in no time!

May 15, 2025 · Lance and Sara Fiechter

They were friendly, and were quick to work me into their already full day when I was in a bad situation of having 4 kids stuck on the side of the road with a flat tire and no spare. Incredibly helpful and helping us select explaining the difference between brands, styles, and price points. They were understanding and patient with my young children for the few hours we were there. We got 4 new tires, an oil change, and alignment. My car drives so smooth! Thanks Grismer!

Feb 21, 2025 · Janna Grant

They took the time to fill my tire up on Friday so that it was good until my appt on Monday. Josh was the fella I spoke with on Monday and they resolved my tire issue and got me exact replacement on same day. Overall Very Satisfied with my service.

Mar 25, 2025 · Shanda Deeter