Goodson Performance and Auto Repair

- Overview
- Intro
- Photos
- Location
- Reviews
- +1 937-703-3894
- 75 Marybill Dr, Troy, OH 45373, USA
Operating Hours
Goodson Performance and Auto Repair Introduce
Situated at 75 Marybill Dr, Troy, OH 45373, Goodson Performance and Auto Repair is a distinguished establishment within the crucial category of Auto Repair Stations. This business is not just a typical garage; it's a highly recommended automotive service provider that has earned a stellar reputation among local users in Troy, Ohio, and beyond. As an auto repair station, Goodson Performance and Auto Repair offers a wide array of services designed to address both routine maintenance and complex repairs, ensuring vehicles are safe, reliable, and performing optimally. Their dual name "Performance and Auto Repair" suggests expertise in both standard vehicle maintenance and potentially specialized performance enhancements, catering to a diverse range of automotive needs.
The environment at Goodson Performance and Auto Repair, while not described in explicit detail, can be strongly inferred from the glowing customer reviews. A shop that consistently receives five-star ratings and is praised for its efficiency and quality of work likely maintains a clean, organized, and professional workspace. The facility would be equipped with modern diagnostic tools, vehicle lifts, and all the necessary equipment to perform a wide range of repairs, from basic oil changes to intricate engine work. The fact that owner Josh is directly involved and highly regarded suggests a hands-on approach and a commitment to maintaining a positive and transparent atmosphere. Customers would likely experience a straightforward and honest interaction, free from the pressure of unnecessary upsells. The efficiency described in reviews, with vehicles being "fixed and out the door in two days," implies a streamlined operation and effective management of workflow, minimizing customer inconvenience.
Goodson Performance and Auto Repair provides a comprehensive suite of services that cater to the diverse needs of vehicle owners. Their offerings include fundamental maintenance tasks such as oil changes, which are vital for engine longevity and performance. They are adept at handling more intricate mechanical repairs, as evidenced by the replacement of "2 front axles" on an Equinox. A significant aspect of their expertise, as highlighted by a customer review, involves complex engine-related issues, including fuel pump replacement and spark plug replacement. This demonstrates their capability to diagnose and fix critical components that affect vehicle drivability and efficiency. As a full-service auto repair station, it is reasonable to infer they also provide services such as brake repair, tire services (rotation, balancing, and replacement), transmission fluid services, suspension work, and general vehicle diagnostics. The "Performance" in their name might also indicate a willingness or capability to work on vehicle modifications or tuning, though the reviews focus on repair aspects.
The features that truly distinguish Goodson Performance and Auto Repair are resoundingly highlighted in the customer testimonials, particularly those centered around owner Josh. Firstly, their unwavering honesty and integrity are paramount. The review contrasting Goodson with another shop's exorbitant quote is a powerful testament to their ethical approach. The customer was "floored" by a $2,450 estimate for spark plugs and a fuel pump elsewhere, while Josh fixed it for "a little over a third of the cost." This demonstrates an extraordinary commitment to fair pricing and transparent practices, a rarity in the auto repair industry. The statement, "wish all mechanics were as honest and hard working as his place," encapsulates this key differentiator.
Secondly, their exceptional value and reasonable pricing are consistently praised. Terms like "very good price" and the significant cost difference compared to a competitor underscore their commitment to affordability without compromising on quality. This feature directly benefits customers by saving them substantial amounts of money. Thirdly, their remarkable efficiency and speed of service are a significant advantage. The ability to fix a truck "fixed and out the door in two days," even after a tow, highlights their quick turnaround times and effective problem-solving, minimizing vehicle downtime for customers. Fourthly, the quality of their workmanship is highly regarded. Josh is noted for doing an "excellent job" on axle replacement, and the overall satisfaction with the repairs implies consistently high standards. Finally, the personal touch and excellent customer service provided by Josh, the owner, are a defining characteristic. The direct recommendation to call him, the clear communication, and the willingness to guide customers through a stressful situation (e.g., advising on towing) create a comfortable and trustworthy experience, leading to customers becoming "100% recommended" and "could not be happier." The fact that they have "65 reviews and is 5 stars" speaks volumes about their consistent excellence.
While specific current promotional information for Goodson Performance and Auto Repair is not detailed, the very nature of their exceptional service and value acts as their most powerful promotion. The compelling narrative of saving a customer thousands of dollars while delivering fast, high-quality work serves as an invaluable word-of-mouth referral. In a community like Troy, such strong positive experiences quickly spread, attracting new clients. Any formal promotions, such as seasonal discounts or service package deals, would likely complement this robust foundation of customer satisfaction and trust. Their direct phone numbers, (937) 703-3894 and +1 937-703-3894, provide easy access for new and returning customers to experience their highly-rated service for themselves. The emphasis on being "100% recommended" and the desire for "all mechanics were as honest and hard working as his place" clearly show that their customer service itself is the biggest promotional tool.
In conclusion, Goodson Performance and Auto Repair at 75 Marybill Dr, Troy, OH 45373, stands as an exemplary auto repair station. Its environment is one of efficiency and direct customer engagement, offering a comprehensive range of services from routine maintenance to complex repairs. The distinguishing features are its unparalleled honesty, exceptionally fair pricing, remarkable speed of service, high-quality workmanship, and outstanding personalized customer care, all personified by owner Josh. For local users in Troy seeking reliable, trustworthy, and cost-effective automotive solutions, Goodson Performance and Auto Repair is not just a service provider but a highly recommended partner for their vehicle's well-being.
Goodson Performance and Auto Repair Photos
Goodson Performance and Auto Repair Location
Goodson Performance and Auto Repair Customer Reviews
Josh replaced the 2 front axles on my 2010 Equinox, he did an excellent job, fast and at a very good price, 100% recommended. Ps: He also did the oil change.
Dec 21, 2024 · Luis Manuel Urbina Amador
If I could give 11 stars, I would. Josh the owner is amazing, as is his work and customer service. We had our truck towed to another shop in Troy (no names but named after a famous horse). The estimate the other shop quoted me $2,450 to replace spark plugs and a bad fuel pump. I was floored. They wanted $835 for the fuel pump part, plus the additional labor, plus $356 for the 16 spark plugs and another $467 in labor. After getting their quote, I called Josh at Goodson. There is a reason his place has 65 reviews and is 5 stars. He told me the name of a local towing company to have my truck sent the half mile over to his. And he had the truck fixed and out the door in two days, at a little over a third of the cost quoted me by the other shop. I could not be happier and wish all mechanics were as honest and hard working as his place. Absolutely amazing.
Jan 20, 2023 · Alaina Kupec
Always a great experience here! Josh has helped me with all kinds of repairs on all kinds of cars. He's knowledgeable, thorough, and fair, and he always makes the process easy. If he can save you money, he will. I really like that he can accommodate my busy schedule by arranging late-night pickup/dropoff. I've referred family, friends, and coworkers to Josh. Never have to worry about someone having a bad experience here!
Oct 09, 2021 · Zack Knoop
Top notch repair shop. I am relatively new to the area and try to do the majority of my own auto repairs. I have falling victim of other repair shops in the area pushing unneeded repairs, so it always makes me weary when reaching out to mechanics. But I needed to take a vehicle in that had more issues than I felt comfortable handling, excessive engine noise and very high oil consumption. We stopped by around 6pm and Joshua immediately came out and looked at the car with us and begun troubleshooting. He was able to identify the issue (rapidly failing engine) and recommended fix (used junkyard engine) within the first few minutes. He was able to give us a quote and estimated time to fix it (this was during the holiday season though so it was tough to get an exact timeline, and there were approximately 25 other vehicles on the lot needing work as well) and they kept their word on both accounts. When I came to pick up the car is where they really earned the 5 stars. When I came to pick up the car, he actually took me into the shop and showed me our faulty engine, walked me through what he noticed and fully described the condition of my new engine and compared the two. He then walked out to our vehicle and walked us through the repairs and showed us the condition of everything. He was very pleasant throughout the entire process and super knowledgeable on any questions either my wife or I had. Service, workmanship and auto knowledge were all top excellent. I would recommend them to everybody.
Dec 10, 2019 · Adam Zucker
Josh, our technician was very forthright and honest. He helped us get a good price and did the repairs quickly and professionally. Overall, I will definitely use this business' services again in the future, without a doubt. He replaced the power steering cooler on my trailblazer and went above and beyond to ensure that we were satisfied.
Jan 02, 2021 · Jason Osborn
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