Goodyear Auto Service

Goodyear Auto Service ico

(188 reviews)

Auto Repair StationsNorth CarolinaUnion CountyWaxhawKensington Drive

Union County . North Carolina

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 704-843-9762
  • www.goodyearautoservice.com
  • 8105 Kensington Dr, Waxhaw, NC 28173, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 8:00 AM - 6:00 PM

Goodyear Auto Service Introduce

For the residents of Waxhaw, North Carolina, and the neighboring communities, Goodyear Auto Service, situated at 8105 Kensington Dr, stands out as a highly reputable and comprehensive service provider within the Auto Repair Stations category. Based on enthusiastic customer testimonials, this Goodyear location transcends the typical auto parts store, offering a full spectrum of automotive services, from tire sales and repairs to extensive engine work. The consistent praise for their team, particularly Store Manager Jason Niemi and Customer Service Advisor Caleb Fry, underscores a commitment to exceptional customer service and high-quality workmanship.

The environment at this Goodyear Auto Service appears to be characterized by professionalism, diligence, and outstanding integrity, as highlighted by multiple customer reviews. While specific details about the physical layout are not provided, the recurring positive feedback suggests a well-managed and customer-focused establishment. The fact that customers entrust all their family and work vehicles to this location speaks volumes about the level of trust and confidence they have in the team and the services provided. The ability to handle last-minute repairs efficiently further indicates a well-organized and responsive service environment.

As a top-tier entity within the Auto Repair Stations category, Goodyear Auto Service in Waxhaw offers a wide array of services to meet virtually any automotive need. At its core, it functions as a tire shop, providing a comprehensive selection of Goodyear tires and likely other brands as well. Their tire services would include sales, installation, balancing, rotations, and repairs. However, the customer reviews clearly indicate that their capabilities extend far beyond tires. They offer a full range of auto repair services, including routine maintenance like oil changes and brake services, as well as more complex engine repairs. The detailed account of a customer challenging a dealer's diagnosis and receiving an honest and accurate assessment from Jason and his team exemplifies their diagnostic skills and integrity in handling intricate mechanical issues.

A defining feature of this Goodyear Auto Service is undoubtedly their exceptional customer service. The repeated mentions of Store Manager Jason Niemi and Customer Service Advisor Caleb Fry, along with the entire team, highlight their dedication to providing a positive and trustworthy experience. Customers consistently praise their diligence, integrity, and willingness to go the extra mile. The anecdote of the misdiagnosed brake issue at a dealership underscores the value of the honest and thorough service provided by the Goodyear team. Their ability to accommodate last-minute repairs further demonstrates their commitment to customer convenience and their proactive approach to addressing urgent vehicle needs. This level of personalized attention and reliable service fosters strong customer loyalty, with many stating they won't take their vehicles anywhere else.

While the primary focus appears to be on service and repair, as a Goodyear Auto Service, they likely also offer a selection of automotive parts and accessories. This would allow them to efficiently carry out repairs and maintenance using quality components. While they might not have the extensive retail parts inventory of a dedicated auto parts store, their ability to source and install the necessary parts for a wide range of services makes them a convenient one-stop shop for vehicle care in Waxhaw.

Currently, specific promotional information for the Goodyear Auto Service in Waxhaw is not detailed in the provided reviews. However, Goodyear as a brand often runs national or regional promotions on tires and various auto services. To learn about any current specials or discounts offered at this particular location, it is advisable to contact them directly at (704) 843-9762 or +1 704-843-9762. Inquiring about any ongoing promotions when scheduling a service appointment or asking about tire deals would be beneficial for local users.

In the context of the Auto Repair Stations category, Goodyear Auto Service in Waxhaw stands out as a comprehensive and highly trusted provider. They offer not only the goods typically associated with auto parts stores (like tires) but also a full suite of expert automotive repair and maintenance services. The strong emphasis on customer service and the demonstrated integrity in their work make them a valuable resource for the local community. Whether you need new tires, routine maintenance, or complex engine repairs, the team at this Goodyear location, led by Jason and Caleb, appears well-equipped and dedicated to providing top-notch service.

For residents in Waxhaw, NC, and the surrounding areas, Goodyear Auto Service at 8105 Kensington Dr offers a premier experience within the Auto Repair Stations category. The consistent praise for their diligent work, outstanding integrity, and exceptional customer service, particularly from Jason and Caleb, makes them a highly recommended choice for all your automotive needs. From tire services to comprehensive engine repairs, they have proven their ability to handle a wide range of vehicle issues with expertise and honesty. Contact them today at (704) 843-9762 or +1 704-843-9762 to experience their top-of-the-line service and discover why so many local residents trust them with all their vehicles.

Goodyear Auto Service Photos

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Goodyear Auto Service Location

Goodyear Auto Service Customer Reviews

This Goodyear station is top of the line, I often deal with Jason the store manager, but the entire team there are first rate. They do great work, are diligent, and have outstanding integrity. Went to the dealer, they diagnosed a problem for one of my cars with a break caliper claiming a brake fluid leak and wanted to charge me $600 to fix it, turns out I had a break flush service performed by this Goodyear just two weeks prior, and there was some residual, fluid. I had the instincts to challenge what the dealer found and Jason and team checked it all out giving me a clean bill of health. Just one of MANY outstanding services and great experiences I’ve had with this Goodyear. They have taken care of many of my cars over the years, I won’t go anywhere else! Thanks Jason and the Waxhaw Goodyear team!!

May 07, 2025 · Robert Raitano

I wanted to thank the staff/technicians at the Goodyear Store located at 8105 Kensington Drive, Waxhaw, NC for the hard work and dedication to the service that they have provided for myself and my family. We bring all three of our personal vehicles and I have my work truck serviced there as well. All of the staff are outstanding but special thanks to Store Manager, Jason Niemi and Customer Service Advisor Caleb Fry. Across the spectrum from tire repair to engine repair they have been a great group of technicians . . . on at least three occasions last minute repairs were dropped off and they worked them in as fast as possible.

Feb 03, 2025 · Jackson Meyers

Brought in an Atlas for an oil leak and they had it diagnosed within a few hours, and fixed shortly after. Jason, the store manager, is very honest and trustworthy, made me feel like he really values his customers and their experiences. I have always brought my vehicles here, and will continue to do so.

Dec 29, 2024 · Michael Spracklin

Came in just before noon today and waited patiently while the gentleman at the counter finished texting someone. He asked what brought me in so I told him I had a screw in my tire and was hoping they could patch it. He says nothing back to me and proceeds to go about his business gathering papers and typing on the computer. I get annoyed and tell him that’s ok I’ll take it somewhere else because you’re being rude. He goes ok you sure? Ya I’m sure. A little customer service with a smile would go a long way. Management should review video of this man. He belongs in the garage not at the counter. You are losing a long time customer today. 4/15/25 just before noon.

Apr 15, 2025 · Brittany Wheeler

*** DO NOT TRUST THIS BUSINESS *** I brought my car in because I had a fast leak in my driver rear tire that I was hoping they could repair. I left the car and was told that they would take a look and see what they could do. Ten minutes later the service manager, I think Shane was his name, said that I needed 4 new tires costing around $1,600. I was suspicious because I don't think that he had enough time to even look at the tire in question, so I took it to Mavis down the road. They repaired my tire for FREE, (although I made a $25 "donation" by leaving cash on the counter) and 1600 miles later it is perfect. These people are ONLY interested in selling you new tires, preferably 4 of them. Do yourself a favor and go down the road to Mavis and get an honest assessment. I absolutely hate to see people get taken advantage of. That is why I am taking the time to write this. I hope it saves someone some time and money. ***Update*** 10,000 miles on the repair and I have not had an issue. I actually do need to replace my tires soon and if these guys would have simply been honest, I would have happily given them my business. Honesty can earn you so much more than a sale. I could have been a repeat customer and purchased a full set of tires, alignment and frankly anything else they would have sold me, if they were just up front and did not lie to my face from the start. Save your money and save your time and try to find a place that will treat you right. These people should be ashamed of themselves. I just cannot stand a liar.

Dec 20, 2024 · Emily Rogers