GoMotoShop

GoMotoShop, located at 10216 Werch Dr #115, Woodridge, IL 60517, is an auto parts store within the Auto Repair Stations category. Based on customer reviews, the store has faced significant criticism regarding its packaging, customer service, and order handling.

Customers have reported issues with damaged products due to inadequate packaging, particularly with liquid products like spray cleaners. Additionally, there are complaints about poor customer service, including a reluctance to provide refunds or replacements for damaged goods and a lack of responsiveness to customer inquiries.

Furthermore, there are reports of order fulfillment problems, such as delayed or "disappeared" orders without proper explanation or compensation.

Here's what customers are saying:

• "They sent two cleaning products simply in an envelope. The caps of the spray bottles had come loose in the mail, and emptied the contents by the time I received. It was a dripping mess. So I immediately disposed of the items. I’m surprised the post office even delivered. But now they will not honor a refund or send out the items again, but properly packaged. They asked for a photo in their first reply, but of course, by that time, the items were disposed of in the rubbish. I paid for their negligent packaging. Dishonest and insincere Seller."
• "You can purchase other Motul spray products with confidence from other Sellers on Amazon. These sellers add a cardboard, protective sleeve over the nozzle. Gomotoshop hasn’t figured this out yet — or as in my experience — they simply don’t care."
• "They don’t like to answer questions and when they do they just make excuses. My tire order “disappeared” for 4 days with no explanation or compensation. Cost me time and money. Response for compensation was answered with “what did you have in mind”, poor business practices."

Potential customers should be aware of these reported issues before making a purchase from GoMotoShop. For inquiries, you can contact them at (630) 312-8026 or +1 630-312-8026.