Glenn & Ken's Auto Repair / Ken's Pit Stop

(20 reviews)

Auto Repair StationsPennsylvaniaMontgomery CountyAbingtonOld York Road

Montgomery County . Pennsylvania

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Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Glenn & Ken's Auto Repair / Ken's Pit Stop Introduce

Glenn & Ken's Auto Repair / Ken's Pit Stop is an auto repair station located at 1474 Old York Rd, Abington, PA 19001, USA. Operating within the "Auto Repair Stations" category, they offer a range of automotive services to the local community in Abington, Pennsylvania. The available customer reviews provide a mixed perspective on their services, highlighting both positive aspects such as efficient inspections and free diagnostics, as well as concerns regarding pricing transparency. This introduction aims to present an objective overview based on the limited feedback available to assist local users in their decision-making process.

As an auto repair station, Glenn & Ken's Auto Repair / Ken's Pit Stop likely aims to provide essential services to keep vehicles in good working order. The positive review indicates a customer who experienced a smooth and easy vehicle inspection. Furthermore, the willingness of "Ken" to look at a car with troubles "free of charge" suggests a customer-friendly approach and a potential commitment to honest service. However, the contrasting negative review regarding a significant price increase for a side mirror replacement raises concerns about pricing consistency and transparency. Potential customers should consider both these positive and negative experiences when evaluating Glenn & Ken's Auto Repair / Ken's Pit Stop for their automotive needs.

Information regarding the physical environment of Glenn & Ken's Auto Repair / Ken's Pit Stop is not provided in the available reviews. Therefore, it is not possible to describe the waiting area, workshop cleanliness, or overall ambiance of the facility based on the given feedback. Local users may need to visit the location or seek additional information from other sources to gain a better understanding of the shop's environment.

Based on the limited customer feedback, the services offered at Glenn & Ken's Auto Repair / Ken's Pit Stop appear to include:

  • Vehicle Inspections: As mentioned in one positive review, they conduct vehicle inspections, which are often required for state regulations and vehicle registration. This customer described the inspection process as a "breeze," suggesting efficiency and a smooth experience.
  • Diagnostic Services: The act of "Ken" looking at a car with troubles "free of charge" indicates that they offer some form of initial diagnostic assessment to identify potential issues. This could be a valuable service for customers seeking to understand problems with their vehicles without an immediate financial commitment.
  • Side Mirror Replacement: The negative review explicitly mentions a service involving the replacement of a side mirror. This suggests they handle bodywork and component replacements in addition to mechanical repairs.

Given the limited scope of the reviews, it is likely that Glenn & Ken's Auto Repair / Ken's Pit Stop offers a broader range of services typical of an auto repair station. These could include general mechanical repairs (engine, transmission, brakes, suspension, etc.), routine maintenance (oil changes, fluid flushes, etc.), tire services, and other common automotive needs. However, without further information, it is impossible to provide a comprehensive list of all their service offerings.

The features of Glenn & Ken's Auto Repair / Ken's Pit Stop, as gleaned from the contrasting reviews, present a nuanced picture. A significant positive feature appears to be the honesty and helpfulness of "Ken," who offered a free diagnostic look at a customer's car troubles. This suggests a customer-oriented approach and a willingness to assist even without an immediate service charge. The efficient vehicle inspection process is another potential positive feature. However, a concerning feature is the significant price increase experienced by another customer for a side mirror replacement, which raises questions about pricing consistency and transparency. This discrepancy in experiences suggests that while some customers may find honest and helpful service, others might encounter issues with pricing.

There is no information available in the provided text regarding any promotional offers or special deals at Glenn & Ken's Auto Repair / Ken's Pit Stop. The reviews focus solely on the service experiences and pricing for specific services encountered by these two customers. Therefore, local users seeking information on promotions or discounts would need to contact the shop directly or inquire about any ongoing offers at the time of service.

In conclusion, Glenn & Ken's Auto Repair / Ken's Pit Stop in Abington, PA, appears to offer vehicle inspection and some diagnostic services, with at least one instance of a positive, efficient inspection and a free diagnostic assessment. However, a significant concern has been raised regarding a substantial price increase for a side mirror replacement. Local users considering this auto repair station should be aware of these contrasting experiences. While the honesty and free diagnostic offered to one customer are commendable, the pricing inconsistency reported by another warrants caution and potentially a discussion about pricing transparency before proceeding with repairs. Without more comprehensive information, it is difficult to form a definitive overall assessment, and potential customers may benefit from seeking additional reviews or clarification on pricing policies.

Glenn & Ken's Auto Repair / Ken's Pit Stop Location

Glenn & Ken's Auto Repair / Ken's Pit Stop Customer Reviews

Went to ken last year for inspection was a breeze. Had car troubles over weekend he looked at it free of charge. He is a very honest man. Happy I found him.

Oct 30, 2023 · gina e

overcharged me for a side mirror, told me the price was 170 then upped it to 250

Nov 19, 2024 · Kierra Barbosa

Quick, efficient, and honest. Had a flat and 2 other shops too busy to help. Tire patched and ready to drive in less then 20 mins. I will return with any of vehicle needs

Jun 06, 2021 · Victoria Ruthe

Great job fixed my truck perfectly amazing mechanic will go outta his way make sure your cars running safely

Feb 02, 2024 · Michael Pasinato

Great job fixed my truck perfectly amazing mechanic will go outta his way make sure your cars running safely

Feb 02, 2024 · Michael Pasinato

Great work, reasonable and more importantly, honest! Could have found things to do to my car and charge more, but kept it real and reasonable.

Nov 03, 2017 · John Thomas

Great work, reasonable and more importantly, honest! Could have found things to do to my car and charge more, but kept it real and reasonable.

Nov 03, 2017 · John Thomas