Getter's Automotive

(42 reviews)

Auto Repair Stations Ohio Miami County Troy South Co Road 25A

Miami County . Ohio

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Reviews

+1 937-335-5323
3425 S Co Rd 25A, Troy, OH 45373, USA

Operating Hours

Monday 8:00 AM - 5:30 PM

Tuesday 8:00 AM - 5:30 PM

Wednesday 8:00 AM - 5:30 PM

Thursday 8:00 AM - 5:30 PM

Friday 8:00 AM - 5:30 PM

Saturday Closed

Sunday Closed

Getter's Automotive Introduce

Getter's Automotive, situated at 3425 S Co Rd 25A in Troy, OH 45373, USA, operates within the Auto Repair Stations category, providing a range of automotive repair and maintenance services to the Troy community and surrounding areas. They can be contacted at (937) 335-5323 or +1 937-335-5323 for inquiries about their services or to schedule an appointment.

The environment of Getter's Automotive, while not explicitly described, can be inferred to be a standard auto repair shop equipped with the necessary tools and equipment to diagnose and repair various vehicle issues. This would likely include service bays, diagnostic scanners, vehicle lifts, and a variety of hand and power tools. The positive review mentioning a towed car and transmission installation suggests the presence of equipment suitable for more involved repairs. The negative review regarding engine work implies a section of the shop dedicated to engine-related services. Overall, the environment is likely functional and geared towards providing a range of automotive repair and maintenance services.

The services offered by Getter's Automotive appear to be diverse, catering to a range of vehicle needs. Based on the provided customer reviews, these services include:

Transmission Repair/Replacement: One customer had their transmission replaced, highlighting the owner's initiative in finding an affordable and reliable used transmission and handling the installation.
Tire Service: This includes checking tire pressure and inflating tires, as mentioned in the positive review.
AC Service: The ability to "put whatever the magic fluid it is that makes my AC work in" indicates they offer air conditioning system servicing.
Oil Changes: Routine oil changes are part of their service offerings, as mentioned in the positive experience.
Key Fob Replacement: Providing new working key fobs is another service they offer.
Towing Service: The owner, Ron, personally towed a customer's car from Springfield, indicating they may offer or facilitate towing services.
Engine Work: The negative review mentions an engine being taken to Getter's Automotive for multiple repairs, suggesting they undertake engine-related services, although the outcome in that instance was unsatisfactory.

The features of Getter's Automotive present a mixed picture based on the contrasting customer experiences:

Kindness and Caring: The positive review emphasizes the kindness and caring nature of the service received, particularly from the owner, Ron, who went above and beyond to assist a customer in need.
Fast Service: The positive experience highlights the speed of the service provided, especially in the context of a significant repair like a transmission replacement.
Thoroughness: The detailed attention to various aspects of the vehicle, including tires and AC, suggests a thorough approach to service in some cases.
Affordability: The positive review specifically mentions the affordability of the services, which is a significant benefit for customers.
Good Communication (in some cases): The positive review praises the communication received during the service.
Focus on Safety: The customer felt that their safety and the safety of their children were a top priority for Getter's Automotive.
Potential for Poor Communication: The negative review strongly criticizes the lack of communication regarding an ongoing engine repair.
Potential for Delays: The engine work mentioned in the negative review was significantly delayed, taking months longer than initially estimated.
Potential for Misunderstanding or Record-Keeping Issues: The discrepancy between the work requested and the work completed on the engine, as well as the owner's alleged lack of recollection, suggests potential issues with communication or record-keeping in some instances.

Currently, there is no promotional information available for Getter's Automotive based on the provided customer reviews. Auto repair shops sometimes offer promotions such as discounts on specific services (e.g., oil change specials, brake service discounts), seasonal offers (e.g., pre-winter checkups, summer AC service), or introductory deals for new customers. To learn about any potential current promotions at Getter's Automotive, it would be best to contact them directly via phone or visit their location in Troy, OH.

In conclusion, Getter's Automotive in Troy, OH, presents a complex picture based on the limited customer feedback. One customer reported an overwhelmingly positive experience characterized by kindness, speed, thoroughness, affordability, and good communication during a transmission replacement. In stark contrast, another customer described terrible communication and significant delays with engine work, also alleging a discrepancy between the agreed-upon services and what was actually completed. These contrasting experiences highlight the importance of clear communication and consistent service quality. Local users in Troy considering Getter's Automotive should be aware of these differing perspectives and may want to seek further information or clarification regarding their specific repair needs and expected timelines before entrusting their vehicle to this shop. Contacting them directly to discuss the required services and any potential concerns would be a prudent step.

Getter's Automotive Location

Getter's Automotive Customer Reviews

I had such an amazing experience at Getter's Automotive. The owner, Ron, assisted me begging to end. The transmission on my car stopped working and as a single mom of 3, I was worried beyond belief as I definitely need a working and reliable car! Ron came to springfield to tow my car, found an affordable and reliable used transmission for me and Installed the transmission. He checked my tires and filled them up for me. Put whatever the magic fluid it is that makes my AC work in for me. Gave my car an oil change and a new working keyfob. Getter's Automotive was kind, caring, fast, thorough, and AFFORDABLE. The communication was great and they made me feel like they weren't trying to find 1000 non urgent things to fix and charge me for like I've felt from other places in the past. My safety and the safety of my children felt like a top priority with them and I recommend them highly to anyone in need of help with their automobiles.

Apr 25, 2025 · Brittany Taulbee

terrible communication. my fiancé is building an engine and had taken his engine here to get 4 things fixed. now i’m not a car person so i don’t know specifically what he had asked to be done, but the owner told him his engine would be done in july. it is now october and the engine work is still not done. my fiancé had tried calling and nobody would answer. nobody had reached out to him either regarding his engine and why it was still not done months later. today he went in there to speak to the owner and it turns out only 1 out of the 4 things he had needed done to his engine were complete. the owner said he didn’t remember my fiancé ever saying the other 3 things ever needed complete even though he had wrote everything down and gave him a quote for the 4 things getting fixed on his engine!! would not recommend this place to anyone.

Oct 02, 2023 · Kylie Haught

Not a very good mechanic. Still owes me a sensor I gave him to put on my van looked myself while under my van and he didn’t put it on called him several times regarding it no answer. Lost a hubcap on our van cost us $40 to replace left top cover off our engine went back to get it someone tossed it out back! No one answers the phone when you call! We’ve paid this man a fortune through the years but no more!! He NEVER fixed the van ! Took it somewhere else they fixed it for less than $500 !

Jul 08, 2023 · Donald behr

First time customer. They machined an exhaust manifold for me it took them a day longer to do it than they first told me and when I got it back there were a few spots that were in question of whether they should have taken a little more off. The guy said not to worry about it. So far so good manifold gasket is not leaking.

Nov 25, 2020 · Jeremy Butts

I have been taking my car to Ron for the better part of 2-3 years now, if not a little longer. Most of my issues have been suspension related, as well as a water pump. Between my accord & my civic, he has yet to fail me. An old coworker had referred me to him. I'm very glad I listened! He's always able to get me quick as hell, the job is practically always done in a very timely manner, and I've yet to leave pissed off over any of the work he has done. I will continue to trust my vehicles to Getters for years to come for jobs that I cannot do myself! :)

Sep 01, 2017 · Alley Marie