Gerber Collision & Glass

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  • +1 616-363-3545
  • www.gerbercollision.com
  • 3300 Plainfield Ave NE, Grand Rapids, MI 49525, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Gerber Collision & Glass Introduce

For vehicle owners in Singapore facing the aftermath of a collision or dealing with damaged auto glass, finding a reliable and comprehensive repair service is paramount. Gerber Collision & Glass, operating within the Auto Repair Stations platform category, positions itself as a solution provider for these critical needs. This introduction aims to offer local users a detailed understanding of the services, environment, features, and potential promotions associated with Gerber Collision & Glass, drawing upon the implications of their name and common practices within the auto body and glass repair industry.

The environment of a Gerber Collision & Glass facility in Singapore would likely be a professional and well-equipped space designed to handle a variety of auto body and glass repairs. Key areas within the facility would likely include:

  • Reception and Customer Service Area: A welcoming space for customers to report damage, receive estimates, and discuss the repair process with service advisors. Efficient and courteous customer service would be a priority.
  • Estimation and Vehicle Inspection Bays: Dedicated areas for thoroughly assessing vehicle damage and providing accurate repair quotes. This often involves trained estimators using advanced tools to identify all necessary repairs.
  • Collision Repair Workshop: A large area equipped with frame straightening machines, welding equipment, dent pulling systems, and other specialized tools required to restore the structural integrity and appearance of damaged vehicles.
  • Paint Booths: Environmentally controlled booths with advanced ventilation and temperature regulation systems to ensure high-quality and consistent paint application, matching factory finishes.
  • Paint Preparation Area: A designated space for sanding, priming, and preparing vehicle surfaces before painting, crucial for achieving a flawless and durable paint job.
  • Auto Glass Repair and Replacement Area: A specialized section for safely repairing chipped or cracked windshields and replacing damaged auto glass, including windshields, side windows, and rear windows. This area would have the necessary tools and materials for precise installation and sealing.
  • Parts Department: An organized area for storing replacement body panels, glass, and other necessary components, ensuring efficient access during the repair process.
  • Detailing and Quality Control Area: A section for cleaning, polishing, and conducting final inspections to ensure the repaired vehicle meets high standards of quality and customer satisfaction.
  • Customer Waiting Area: A comfortable space for customers who may need to wait for their vehicle or while minor services are being completed.

The services offered by Gerber Collision & Glass, based on their name and industry expertise, are likely to be comprehensive, focusing on both auto body and glass repair. These services may include:

  • Collision Repair: Comprehensive repair services for vehicles damaged in accidents, from minor fender benders to major structural damage. This includes frame straightening, body panel replacement, and ensuring the vehicle's safety systems are restored.
  • Auto Glass Repair: Professional repair of chipped or cracked windshields and other auto glass, preventing further damage and maintaining the structural integrity of the vehicle.
  • Auto Glass Replacement: Safe and efficient replacement of damaged windshields, side windows, and rear windows using high-quality glass and adhesives.
  • Dent Removal: Repairing dents and dings, including Paintless Dent Repair (PDR) for minor damage that doesn't require painting.
  • Auto Painting Services: Providing expert color matching, blending, and complete vehicle repainting to restore the original finish or address damage from collisions.
  • Bumper Repair and Replacement: Repairing or replacing damaged bumpers and ensuring proper alignment and finish.
  • Frame Straightening and Unibody Repair: Utilizing specialized equipment to correct damage to the vehicle's frame or unibody structure, ensuring proper alignment and safety.
  • Vehicle Detailing: Offering cleaning and detailing services to restore the vehicle's appearance after repairs.
  • Insurance Claim Assistance: Providing support and guidance to customers in navigating the insurance claim process related to vehicle damage.
  • Restoration Services (potentially): Depending on the location and specialization, they might offer restoration services for classic or damaged vehicles.

The features that likely distinguish Gerber Collision & Glass as a reputable auto body and glass repair provider include:

  • Certified and Experienced Technicians: Skilled professionals trained in the latest auto body and glass repair techniques and holding relevant certifications.
  • State-of-the-Art Technology: Utilizing advanced equipment for diagnostics, frame straightening, painting, and glass installation to ensure precise and high-quality repairs.
  • Quality Parts and Materials: Using high-quality replacement parts, paints, and adhesives to ensure durable and long-lasting repairs.
  • Precise Color Matching: Employing advanced color matching systems to accurately match the vehicle's original paint finish.
  • Commitment to Safety: Adhering to industry safety standards and ensuring that all repairs are performed to restore the vehicle's safety features.
  • Customer Satisfaction Focus: Prioritizing clear communication, transparent estimates, and a smooth, hassle-free repair experience for customers.
  • Warranty on Repairs: Offering a warranty on their workmanship to provide customers with peace of mind.
  • Direct Billing to Insurance Companies (potentially): Streamlining the payment process by working directly with insurance providers.

As a part of the Auto Repair Stations platform in Singapore, Gerber Collision & Glass likely aims to be a trusted partner for vehicle owners needing both collision and auto glass repair services. Their dual specialization offers a convenient one-stop solution for a range of common vehicle damage scenarios.

Promotional information for Gerber Collision & Glass in Singapore might include various offers to attract and serve local customers. These could potentially be:

  • Free Estimates: Providing no-cost assessments of vehicle damage and detailed repair quotes for both collision and glass repairs.
  • Discounts on Specific Services: Offering special rates on windshield repair or replacement, dent removal, or painting services during certain periods.
  • Seasonal Promotions: Offers related to specific times of the year or holidays.
  • Partnerships with Insurance Companies: Highlighting their ability to work with various insurance providers and potentially offering streamlined claim processing.
  • Customer Referral Programs: Incentives for existing customers who refer new clients to their services.
  • Package Deals: Bundling services, such as dent repair and detailing, at a discounted price.
  • Online Coupons or Discounts: Offering special promotions through their website or social media channels.
  • Discounts for Specific Groups: Potential offers for fleet vehicles, members of certain organizations, or senior citizens.

To obtain the most accurate and up-to-date information on any current promotions, local users should directly contact Gerber Collision & Glass through their website (if available), social media channels, or by visiting their physical location in Singapore. Speaking with their service advisors will provide the most relevant details regarding their services and any ongoing special offers.

In conclusion, Gerber Collision & Glass in Singapore, operating within the Auto Repair Stations platform category, likely offers a comprehensive suite of auto body and glass repair services. Their dual focus, combined with a professional environment and skilled technicians, positions them as a valuable resource for Singaporean vehicle owners in need of collision or auto glass repairs. While specific promotional details may vary, their commitment to quality, safety, and customer satisfaction aims to restore vehicles effectively and efficiently.

Gerber Collision & Glass Photos

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Gerber Collision & Glass Location

Gerber Collision & Glass Customer Reviews

My car looks fabulous. They said it could take up to 2 weeks and they were finished with it in 6 days. They hand washed the car afterwards and even cleaned the mats. This is my first experience with a body shop and I was pleased with the service, follow-up, communication. Thank you.

Feb 28, 2025 · karen thoms

Of course no one wants to need auto body work. ...My experience with Gerber, ( recommended by my Allstate agent,) was a bit dicey during a change of staff. The original manager Dan, was a lifesaver for me by reattaching my driver's side door and making me road safe immediately after a hit and run incident. I had scheduled a weeklong repair for the following month, as I would be on vacation that week and I don't have rental insurance. I was devastated to call from Punta Cana a few days before my return home to learn that no work had been done on my car, even though I had stopped by three times during the two weeks prior to leaving my vehicle with them to confirm the work order, and of course had left it at their location with keys and information in the drop box. This was a giant mistake made during a staff change and extremely frustrating. Tony and Alexis made everything 1000% okay by providing me with a rental vehicle during the surprisingly fast door exchange and paint job. The Enterprise car was even able to meet me in the beginning and at the end of the rental, I simply left it with Gerber. I barely skipped a beat in my schedule during my busy reentry back to real life after vacation because the staff cared so much about making things right. The work is perfect as well. Not only is it impossible to tell that my car was ever smashed, but it came back hand washed and detailed inside, which I absolutely didn't expect and was a really nice surprise. I will always recommend Gerber Collision on Plainfield after this crazy incident.

Feb 01, 2025 · Heather Lane

The manager, was very knowledgeable, kind, thoughtful and considerate of my situation. He made the experience as pleasant as a collision repair can be. Thanks, Tony!

Mar 11, 2025 · Emily Hubbard

Just picked up my car and couldnt be happier with the work, service, and communications. Top notch from first call to final bill and work. Great communication, honest assessment, quick service, easy pick-up. They even arrange for your ride to Enterprise for your rental car and detail your car inside and out before you pick it up.

Sep 23, 2024 · Marie Revenew

Got my car fixed by Gerber and I noticed they never fixed my exhaust pipe. It’s still bent and they never said nothing about it.

Mar 31, 2025 · Luis Mejias