First Choice Auto Body

(25 reviews)

Auto Repair StationsNew YorkOrange CountyPort JervisWest Main Street

Orange County . New York

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed

First Choice Auto Body Introduce

First Choice Auto Body, situated at 21 W Main St, Port Jervis, NY 12771, USA, is a distinguished establishment within the "Auto Repair Stations" category, specifically excelling in collision repair and auto body services. This facility has cultivated a strong reputation for delivering outstanding results and a remarkably smooth customer experience, as consistently highlighted by its clientele.

While specific details about the physical environment of First Choice Auto Body aren't extensively detailed in the provided information, the overwhelmingly positive customer feedback implicitly suggests a professional and efficient operation. A body shop that consistently delivers "beautiful" work and returns cars looking "better than I could have ever expected" typically maintains a clean, organized, and well-equipped workspace. The focus on quality and customer satisfaction indicates an environment where attention to detail and precision are paramount. The ease of communication and professionalism of staff members like Dakota further contribute to a comfortable and trustworthy experience for customers, implying a customer-friendly atmosphere even during stressful times like vehicle accidents.

The core services offered by First Choice Auto Body primarily revolve around comprehensive collision repair and auto body work. This includes repairing damage to the vehicle's exterior, such as dents, scratches, and more extensive body damage resulting from accidents. A key service highlighted is the ability to perform "body work around the entire car," suggesting their capacity to handle significant and widespread damage. They also specialize in paint blending, ensuring that any repaired or repainted areas seamlessly match the vehicle's original finish, even extending to "little scratches." The goal is not just to fix the damage but to restore the vehicle to a condition that often surpasses the customer's expectations, making it look "better than I could have ever expected" and as if it "wasn't even in an accident."

One of the most significant features that set First Choice Auto Body apart is their exceptional customer service and communication. Customers consistently praise their responsiveness and willingness to keep them informed throughout the entire repair process. The review mentioning "kept in contact with me the entire time! Very patient!" underscores their commitment to transparent communication, which is invaluable during a time when vehicle owners are often anxious about the status of their repair. This proactive approach significantly reduces customer stress and builds trust.

Another prominent feature is their expertise in navigating the often-complex processes associated with car rentals and dealing with car insurance companies. As one customer noted, the team is "knowledgeable on typical problems like deals with car rentals and dealing with car insurance, which is really helpful towards the headache of that process." This assistance simplifies what can be a daunting experience for accident victims, providing a streamlined and less stressful journey from accident to recovery. Their ability to manage these logistical aspects on behalf of the customer is a significant added value.

Promotional information, while not explicitly presented as traditional advertisements, is powerfully conveyed through the compelling customer testimonials. The recurring themes of "beautiful job," "looks better than I could have ever expected," "quick to answer/respond," "easy to work with," "professional," "more reasonable prices than anyone else in the area," and "can't even tell it was in an accident" serve as strong endorsements. These real-world experiences are far more persuasive than generic marketing claims. The implicit promotion is that First Choice Auto Body offers superior quality work at competitive prices, coupled with outstanding customer support. The statement, "I'll definitely be back again if I need anything else done in the future," is the ultimate testament to customer loyalty and satisfaction, acting as a powerful referral.

For local users in Port Jervis and the surrounding areas seeking reliable and high-quality auto body repair, First Choice Auto Body provides an excellent option. Their contact information, phone: (845) 856-2886 and mobile: +1 845-856-2886, offers direct channels for inquiries and scheduling. The combination of expert craftsmanship, fair pricing, and exceptional customer care, including assistance with insurance and rentals, positions First Choice Auto Body as a premier choice for vehicle owners in need of collision repair. Their commitment to exceeding expectations ensures a satisfying outcome for every client.

First Choice Auto Body Location

First Choice Auto Body Customer Reviews

First Choice did a beautiful job on my car. He did the body work around the entire car and it looks better than I could have ever expected. He even threw in some blending for the little scratches I had. Dakota was quick to answer/respond, easy to work with and professional throughout the process. Prices were more reasonable than anyone else in the area. Hes knowledgeable on typical problems like deals with car rentals and dealing with car insurance, which is really helpful towards the headache of that process. I highly recomend you choose First Choice for any work needed for your vehicle. I'll definitely be back again if I need anything else done in the future. Thanks guys!

Nov 02, 2020 · Ashley Dye

I highly recommend 1st choice auto body! I had my accident a month ago. They kept in contact with me the entire time! Very patient! I got my car back today and you can't even tell it was in an accident!! Thank you once again!

Feb 15, 2024 · Caitlin Forster

1st Choice Auto Body is my go-to shop and quite literally always my ‘1st choice’ when I have an issue with a vehicle. They’re professional, straight with you, and take pride in their work. I’ve brought both of my vehicles in to be fixed and never cease to be amazed by how above and beyond they go to make sure everything is perfect. I hit a deer recently and brought it to them as the front end was obliterated. I picked up my car yesterday and it looks better than it did before I hit the deer. Not only did they work quickly and efficiently in fixing the damage while also keeping me updated along the way, but even went as far as kindly fixing and painting a dent that was there prior to hitting the deer. I’ve only ever had great experiences with 1st Choice. If you care about your vehicle being fixed the RIGHT way and not being screwed around, go to 1st Choice! You won’t be disappointed.

Dec 10, 2019 · Leah Pantalone

1st Choice Auto Body is my go-to shop and quite literally always my ‘1st choice’ when I have an issue with a vehicle. They’re professional, straight with you, and take pride in their work. I’ve brought both of my vehicles in to be fixed and never cease to be amazed by how above and beyond they go to make sure everything is perfect. I hit a deer recently and brought it to them as the front end was obliterated. I picked up my car yesterday and it looks better than it did before I hit the deer. Not only did they work quickly and efficiently in fixing the damage while also keeping me updated along the way, but even went as far as kindly fixing and painting a dent that was there prior to hitting the deer. I’ve only ever had great experiences with 1st Choice. If you care about your vehicle being fixed the RIGHT way and not being screwed around, go to 1st Choice! You won’t be disappointed.

Dec 10, 2019 · Leah Pantalone

Thank you for all the hard work, on my Chrysler 300. My car looks amazing!! If your ever in a collision (animal or vehicle), I highly recommend First Choice Auto Body. They are trust worthy and honest.

Nov 07, 2019 · michael polini

Thank you for all the hard work, on my Chrysler 300. My car looks amazing!! If your ever in a collision (animal or vehicle), I highly recommend First Choice Auto Body. They are trust worthy and honest.

Nov 07, 2019 · michael polini

On top of being professional, these guys were so kind. I went in asking for more than I needed and for the first time in my life, an auto mechanic talked me DOWN— the reverse upsell. The downsell??? Anyway they were awesome. They did what they said they would do, when they said they would do it, it at the price they quoted me. No nonsense. My car looked like garbage before and looks great now. I highly recommend!!!

Jan 30, 2021 · Sarah Press

On top of being professional, these guys were so kind. I went in asking for more than I needed and for the first time in my life, an auto mechanic talked me DOWN— the reverse upsell. The downsell??? Anyway they were awesome. They did what they said they would do, when they said they would do it, it at the price they quoted me. No nonsense. My car looked like garbage before and looks great now. I highly recommend!!!

Jan 30, 2021 · Sarah Press